Read what people are saying
about Precision Garage Door in:
Denver, Lakewood, Aurora Area, CO
Precision Garage Door of Coloradohas received 991 reviews, averaging 4.90 Stars:
Denver, CO
Thank you Sherin Sakr for taking the time to reply to the request for a review. We take all reviews, both positive and negative, into consideration when evaluating both our technicians service and work and the customers' wants and needs. As with every customer you were quoted and charged the service fee which includes a 25 pt safety inspection, evaluation of both the door and opener and recommendations of a temporary band aid fix, a safe and reliable fix and a Long term solution. If you choose to have the work done we do not charge labor fees as the service fee includes the hour of labor. All of our technicians are professionally trained, and we take pride in the work they perform. The safety inspection showed cracked panels, broken cables, worn bearings and old metal rollers that are leaking lubrication and all were causing friction during the operation of the door and opener. As the technician was doing the evaluation and attempting to explain the issues and you were contacting other companies while he was in the garage seems to have increased the frustration with both yourself and your technician. Our job is to evaluate and make recommendations, fix your garage door and make it safe for use. You have every right to seek other opinions and options for repair. We obviously are not the right company for your needs and hopefully the contracted company that did your work also informed you of the existing issues and options. Best regards, Bill - manager Precision Garage Door
Littleton, CO
Awesome job, broken spring and they came out the next day!!
- Shawn Birtzer
Denver, CO
Had garage door spring snap/break. Quick correspondence with Ava and had Nick out to repair a couple hours later. Nick was beyond helpful, informative, and professional. He has comprehensive knowledge of his craft and provided multiple preventative solutions. Completed the job carefully and efficiently. Highly recommend Precision Door Service and you'll be fortunate to get Nick out for the repairs or installation.
- Thomas Krubl
Product:
Littleton, CO
Zach was as professional the construction worker as I have ever met in over 40 years! Thank you for excellent service.ooo
- Tom Sullivan
Littleton, CO
Bill was awesome! Showed up on time, quickly diagnosed what was wrong and what needed to be done. Was fast, efficient and incredibly knowledgeable. Just the best!
- Vic Stazzone
Lakewood, CO
My warranty of five years was four months expired. But Bill saw the problems I was having and fixed them. I was concerned that due to the fact of the expired warranty they would not handle the situation which was going on for years unbeknownst to me. I do appreciate their concern and quick response to the problems I was having with my garage door.
- Ray Borga
Denver, CO
Great customer service - quick response, explained all of my options for repair, friendly and respectful of my concerns. Highly recommend!
- Joyce Jasurda
Denver, CO
Good knowledgeable people, timely and polite!
- John
Service Provided:
Product:
Technician: Zac Bedard
Littleton, CO
The team communicated effectively, completed the repairs quickly, and had my garage door working again- All within 24 hours! Thank you again.
- Alex Sawyer
Denver, CO
Excellent customer service - Brian let me know when he would arrive and showed up exactly on time. Great expertise - he checked everything, told me what was working and what needed adjustment; then, he made the adjustments and showed me how the garage door worked differently. He clearly knew what he was doing and wasted no time at all. This is why we always call Precision Door.
- John Balkcom
Greenwood Village, CO
The technician, Jim, was knowledgeable, friendly and courteous. He identified several issues that had been causing problems with the garage door opening and closing. He corrected each one. The door works better now than when it was new. I highly recommend Precision. They do great work.
- John Ivy
Aurora, CO
Excellent service, called on a Sunday techs arrived on time,diagnosed the issue and repaired quickly. Techs were clear on up front cost and didn’t deviate from the agreed price. I was adviced on some future concerns that needed addressing. They were not pushy and informed me to reach out when I do decide to move forward. Fantastic experience definitely will be using precision in the future! I purchased a new set of safety sensors from precision not listed on drop down options.
- Stuart Mayir
Greenwood Village, CO
We needed immediate help with our 20+ year old garage door. Precision sent a team out the next day. We have called upon them before and will do so if the need arises in the future. They fixed our problem, explained to us what we needed and why, answered our questions, and were friendly throughout. We are comfortable recommending them .
- Anonymous
Littleton, CO
On time, polite, thorough.
- Tom McCall
Aurora, CO
Promo, professional and courteous service within hours of my call. There’s a reason their sticker is in my garage! My HOA chose the cheapest most flimsy doors for our townhome complex. Precision has practically rebuilt it over the years with quality lasting parts. I don’t trust anyone else!
- Kori Halverson
Aurora, CO
Precision replaced a garage door opener at my son’s home and he was very happy with it so decided to let them replace my 15 year old unit. The new one is so much more quiet, it can be opened with a phone, has a camera and can be set up for Amazon key for delivery’s. Pretty cool, thanks.
- Eric Venard
Lakewood, CO
Zac explained everything that was needed to be done and gave me an estimate price. Zac was very friendly and outgoing and knew every detailed repair that needed to be done. I am quite pleased with the service performed and the professionalism shown by Zac, clearly a 5 star employee. Thank you, Jeff
- Jeff Belf
Aurora, CO
The experience was great and everything I needed to know was answered.
- Donald Sims
Littleton, CO
Scheduled appointment online -very easy, technician called when on the way, very friendly, stated did not need new springs and replaced cables,rollers, and rebalanced the door. Super nice tech and door works great.
- Robert Buzz
Lakewood, CO
Yes you met my expectations. Yes you solved the problem. Yes the technician was very courteous and professional. He was very helpful he knew what was wrong. I like the quick response.
- Peggy Hansen
Denver, CO
The service agent was very friendly and courteous. My husband and him worked together to resolve and repair the garage door problem. Thank you very much.
- Sam Halliburton
Englewood, CO
I had used Precision Door service previously and was very happy with the service so I knew this was the place to call when I wanted my garage door unit and remote key pad replaced. James let me know his expected arrival time and arrived on the dot. Upon arrival he did a safety inspection and pointed out a few things (cables, brackets) that should also be done at this time. His explantions of what he was going to do and what he did were excellent. Very happy with the install, James' professionalism and knowledge. Thank you.
- Tim Riley
Littleton, CO
Brian was great! Very professional. Highly recommend!
- Jeff & Sally Bushlack
Littleton, CO
Called in the morning for a garage door issue and someone was here in the afternoon. Figured out what the problem was and door was opening and closing again. I highly recommend this company.
- Naiomi Nemkov
Denver, CO
The person who answered the phone was very polite and helpful. The technician arrived on time and did a very careful and good job repairing what my problem was with the garage door opener. He explained to me everything that had happened and what he was going to do to repair the problem. He was very friendly and polite. If I have further problems, I would unhesitantly call Precision.
- Anne
Littleton, CO
Brian arrived on time and completed a complicated repair on our double garage door, replacing the broken parts and upgrading others to ward off further problems. Very nice person who explained what was needed and worked cheerfully on this Christmas Eve day emergency fix.
- Gary Mitchell
Denver, CO
Service was great and quick with the install. Brian was great and gave me my options up front and took care of the install and was very professional.
- Steve C
Littleton, CO
Our technician Zac, was outstanding. Super friendly, knowledgeable and helpful. I liked that he was honest about what was truly needed and didn’t try to oversell stuff, but yet was clear about the risks of one alternative versus. Not to mention that Precision was able to come out the same day I called.
- Todd Rubright
Littleton, CO
I chose Precision Door Service because I'd used them once before in 2013. I was impressed with their service then, remembered their efficiency and professionalism, and felt confident it would be a repeat performance this go round (it was).
- Anonymous
Denver, CO
Just great service, the tech knew exactly what the problem was. Reasonable price and great customer service , I’ll use them again for sure.
- Dave White
Product:
Technician: Brian Kirkland
Overly Priced. Aggressive Sales Tactics. Steep Assessment Fee. While the fee to assess was disclosed, when in the dire situation of being stuck in their garage it makes sense to agree to pay for someone to c rescue them. And we did so under the belief we could trust moving forward with the company. However, from the moment the technician first saw the garage he presented us with a dramatically doomsday and dangerous situation, and would not even work with us to get the car out without us choosing a paid route. AND, the base price was two times the amounts quoted by other companies through online project quotes. When I shared that with the technician I was presented with an attitude to the point that I told him that he did not have to be an A-Hole and that we would pay his fee just to get him to leave and we would get a second opinion. And we did get a second opinion. The other company came out, within two hours, from Boulder, and did not charge us a fee to assess and basically said the cable snap just broke. Two hours later we had new springs and cables and a working garage with a three year warranty and in total, including the original fee we paid your technician, we paid LESS than half of what was quoted by this company. Perhaps it would not be necessary to charge an assessment fee if the staff were not overly aggressive and the prices were reasonable.
- Sherin Sakr