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We called this morning for the repair. A two hour same day window appointment was set for 2-4. A half an hour after we called, Bill called us and said he was in the area and could be here in 15 min. He arrived in 15 min and fixed the problem very quickly. He was very friendly, professional and courteous. Excellent work and service. I’ve recommended you in the past and will continue to do so.

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My neighbor recommended Precision Door Service to me. They scheduled my service the same day, which was very convenient. Bill came out and gave me the no nonsense low-down on the up and down of my garage door. It was making lots of racket and driving me nuts. Great quality roller replacements done in short order along with adjustments, the door now operates smoothly and with much less noise. My ears thank you Bill and Precision!

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I called in the morning and the service person arrived within 3 hours. The problem was quickly corrected. I have used Precision before and trust their judgement. I definitely recommend Precision for garage door repairs/maintenance.

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Great service. Came to my home within 2 hours after I called for an appointment. Fast, efficient repair. My garage door is as good as new.

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Fast service, reasonable pricing.

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Bill was friendly and courteous. He went above and beyond in his service and explanation of our garage system. We will defiantly recommend and use your services again— especially if it’s Bill! ??

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I have used this service twice within the last year. repairman was on time, personable, and, efficient. I also thought the costs were fair and reasonable.

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By far the best service everytime!

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Really quick response and quality work at competitive price.

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Very honest and upfront about what needed to be done. Quick and quality service completed.

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We’ve called this company a couple of times recently for issues with our aging garage door. WeVe always received prompt service from a knowledgeable technician.

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Excellent service..communication as well!

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I've used Precision Door twice now when my garage door wouldn't close. I found them online & they had good reviews. My own experience is that their service call charge is extremely reasonable, and their employees are knowledgeable and incredibly helpful - I learned a lot that I didn't know from both times, which might help prevent future service calls. To me, that's the mark of an ethical company; one that helps educate its clients rather than keeping the knowledge to itself in order to drum up repeat business. I'm really glad I found this firm.

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Excellent service! Highly recommend them.

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As always,Precision lives up to its name; very precise service, every time. Our last service was incredible. Not only was Jim on time, he came early!! He found nothing wrong with the garage door and just did a few tweaks, here and there. He could have tried to do unnecessary service. The garage door company we used to use lost our business for that very reason. Thanks, Jim and Precision. I will always recommend this company.

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Precision came right out and did a great job repairing my garage door and doing some maintenance issues. Very professional and prompt.

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Our garage door opener died, due to a burned out controller circuit board. We called Precision, because they had serviced our garage door before. The tech, Bill, came out to our house in less than an hour. After diagnosing the problem, he had to call around to find a replacement circuit board. He installed the board the following morning. While inspecting the door, he found that the lift cables were frayed, so he replaced those as well. Less than 24 hours from initial call to service completed. Pretty good, Precision!

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Timely, thorough, informed, helpful.

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I am very pleased with my new door and Bill has been wonderful to come when I need help. I will absolutely recommend precision doors I got a new door two months ago. Love it.

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did a great job-will use this company in the future

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That went about as smooth and educational as it could of. Great service, great explanation of the problem and the solution. Great stuff all the way around. Prompt and Precise!!

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These folks are great! The gent that's helped us the past couple times is Bill. He's really good. They're fast, prepared, skilled and really good at explaining the work they recommend to fix my garage door issues. I've never been anything but impressed with their service and professionalism. Thanks.

Review:

I was having some issues with my garage door not closing unless I held the remote button down. I found Precison on the internet, notic d the 5 star rating and scheduled an appointment. I received a call from one of their team, he said prior to him coming out he would like to run me through some troubleshooting, it turns out that one of my safety sensors was out of alignment and door is functions as it should be. This could have easily been a 5 minute service call, but instead saved me both time and money. I will use and recommend Precison for all future garage door needs.

Review:

After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.

Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill

Review:

Quick response. Thought we needed a new garage opener but all we needed was a service call. WOW. An easy 5 star rating.

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I appreciate the courtesy and quick service of Precision. My appointment was scheduled between 4-6 pm (the same day I requested service), and I received a phone call around 2:00pm to let me know they were short staffed, but this tech (Bill) was about 15 minutes away. He was wondering if he could come by early. I, of course, was happy to have him come out sooner. He was polite, informative and had my mom's garage door working again in no time. I was searching the internet for the best deals (because my mom is on limited income) and Precision was by far the best! Thank you, we will definitely turn to Precision for any future garage door issues.

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Great service in one day, efficiently completed at a good price and a great warranty. I would definitely recommend Precision!

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Bill did a great job and kept me involved through the process.

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Showed up on time, effectively and efficiently fixed my problem, performed the 25-point Safety Check, door works great! My technician Bill definitely knew his stuff.

Review:

I needed a minor adjustment on my garage door but it prevented the door from closing properly. I was impressed that the person answering the phone walked me through several steps over the phone to try and fix the problem so I wouldn't have to pay for service. As I live alone, they made every effort to fit me into their schedule as quickly as possible. After Bill made the adjustment to my opener, he stayed long enough to give it a minor tune-up to prevent future problems. All this for the trip charge. I was very pleased--have used Precision Door Service in the past and will continue to use them in the future.