Read what people are saying
about Precision Garage Door in:
Denver, CO
Precision Garage Door of Coloradohas received 334 reviews, averaging 4.88 Stars:
Denver, CO
Denver, CO
Excellent communication from scheduling to the technician who service my system. I appreciate the flexibility in availability for appointments. Technician who arrived was professional and quickly got to work reprogramming my remotes, providing replacements, and servicing my doors components. The price for services was a couple hundred dollars which may be out of reach of many- and although we could have done this ourselves it would have taken us far longer and we had lots of matters we were addressing re security a property. We appreciate that even for the expense the transaction was smooth and in the end worth it to save us some time and energy.
- Demian Smith
Denver, CO
The team at Precision Door Service installed a new opener and fittings last year. They did a great job and we had a wonderful tech. I called this year to ensure that the new fittings were calibrated. They sent over a tech right away, and they adjusted my door as part of their warranty service. I couldn't be happier with the excellent service and how they honored their warranty services. Kudos to a good local business.
- Christine Viera
Denver, CO
We have been using Precision Garage Door Service for several years. They have always been prompt, professional & courteous. A recent Emergency where we were stuck/trapped in our Garage due to a broken Spring prompted our immediate call to them. They were so understanding & sympathetic to our having to leave in a few hours to pick up our Grandchildren that they sent someone out to first get us out of the Garage & then the Technician showed up about a half hour later & had the Door repaired in less than 30 mins. He was so quick, professional & checked out all the other parts to the Garage Door as well while here. We are so pleased with their response time & attention to detail while here. Precision Door is our FIRST call for repair or maintenance. Thank you to Bill & Ryan! We made our pickups on time!!!
- Glenn Waller
Denver, CO
Prompt excellent service.
- Larry Moreland
Denver, CO
I can’t say enough about not only coming out quickly but how professional and knowledgeable they are!!! Thank you for getting our door up and working!
- Debbie & Mitch Handelsman
Product:
Denver, CO
oops, just wrote review in appt. area - it was wonderfully positive - Nick was professional - appropriate - warm - patient - skilled. I've never been disappointed working with Precision - each visit is even better than the last. Again - thanks also to kathy and bill
- Andrea Schaller
Denver, CO
Nick from Precision Garage Door Service was fantastic! He arrived exactly on time, greeted me with a friendly and professional attitude, and immediately got to work. He took the time to explain what he was doing, answered all of my questions, and made sure I felt comfortable with the process. The repair was done quickly, efficiently, and with great attention to detail. It’s clear that Nick takes pride in his work and cares about providing excellent service. I’m very impressed with the entire experience and will absolutely recommend Nick and Precision Garage Door Service to anyone needing garage door repairs or maintenance.
- Michael F
Denver, CO
Referred by a neighbor/friend.. very competent professional technician, Zach. He solved our problem in 2 seconds & discovered a real problem that needs to be addressed immediately. Im waiting now for a call from you to schedule this necessary action. Very prompt, courteous and competent team. Thank you
- Robert and Patty Mack
Denver, CO
We called Precision today because our garage door would not close. They were able to send Nick over quickly to do a thorough inspection and fix the door problem . Nick was very professional and very knowledgeable about the door and gave us an immediate answer and fixed the issue. We are so grateful for his help and service. Nick was wonderful and we appreciate the fast response. I highly recommend Nick and Precision for any of your door needs.
- Brendan Crowley
Denver, CO
Staff over the phone was really helpful. An appointment was scheduled and field tech call that they could come earlier. Field tech (Lucas)discussed options, we agreed on a price and the work was professionally done and quickly performed. Recommend them for this type of work.
- Gerardo Martinez
Denver, CO
Have used Precision in the past, and always received great service this time was no exception. The technician solved a problem is s matter of minutes and offered some advise on how we could avoid the problem in the future.
- Bernard Sharp
Denver, CO
Have used Precision a few times to come service our garage doors. Technicians are very knowledgable and good communicators. Fair pricing.
- Bridget Lanoha
Denver, CO
Thanks for your help guys. Nick was great. I'll call if I need more help..... Blessings and strength....
- Hervas Terry
Denver, CO
My repairman was knowledgeable, however he neglected to tell me he dug out part of the drywall to replace a couple bolts which he also didn’t mention it needed. I had a broken spring and also changed out the rollers, cables since it was recommended totaling around $1450. After having Efficiency Garage Doors come out to program opener to my new vehicle…found out I could have had all that done for around $1000. he also adjusted the springs so my door would go up further. From now on I’ll stick with Efficiency Garage Doors and pay weekend rate if I have any issues over the weekend. I’ve been using Efficiency Garage Doors for almost 20 yrs.
- Pam Staeck
Pam, Thank you for taking the time to respond to the request for a review. We appreciate the feed back and wished you would have taken the time to go over all that when our operations manager was out this past Saturday to review the drywall issue. We did explain that when your technician was out in November that the garage was drywalled over the track hinges making it impossible to get to with out cutting around the bracket. Our apologies that the original technician did not cut a clean opening around the track brackets as the drywall is quite a bit water damaged all along the edges and the drywall did crumble as I was trimming it. Hopefully you are ok with the clean up of the edges. As far as a competitor showing up after work is completed and telling you that they "would of or could have" done the work "cheaper", well we can not vouch for what another company "would have done" after the fact. We stand behind the work done by our technicians and the quality of parts we use and I wish you would have contacted us to look over the original repair before having another company come out to do repairs and void your warranty with us. Please reach out to us with any questions you may have. Best regards, Bill - Operations manager PDS
Denver, CO
What a great company! We had two garage door remotes that were not opening our LiftMaster garage door. James came and performed an inspection of our door and unit, tightened all the bolts and programmed both of the remotes. The price was so reasonable! James was friendly, extremely professional and explained everything well. We will definitely use Precision again and refer them to our friends!
- Lia Fazzone
Denver, CO
I contacted Precision at 6:00 a.m., someone immediately responded, and they had a tech out to my house by 10:30 a.m. the same day. Nick was very professional and fixed my problem in a way that I felt comfortable about. And what he ultimately charged me was lower than what he estimated because, during the work, he realized a part that he'd thought might need to be replaced was fine.
- Joshua Lee
Product:
Denver, CO
Your Rep. Luke was outstanding he when over everything and came up with a plan.
- Perry Martin
Product:
Denver, CO
I called Precision a while back and my problem was so small that the person who came fixed it in a minute or two and didn't charge me. I was so impressed that I called again and this time a young man who was very pleasant came early in the time that I expected him. It was an easy fix but he checked my garage opener and fixed some things I didn't know were a problem and told me my garage door was in good shape. He didn't say it wouldn't break later but said it was as good as it could be. I was very impressed.
- Betsy Weitkamp
Denver, CO
Nick did a great job of explaining the repairs needed and our options.
- Cindy Hogan
Denver, CO
Technician Nick arrived earlier than originally scheduled. He was professional and solved the problem in an expeditious manner. Performed the repair and was very helpful. Morris
- Morris Yarnell
Denver, CO
Overly Priced. Aggressive Sales Tactics. Steep Assessment Fee. While the fee to assess was disclosed, when in the dire situation of being stuck in their garage it makes sense to agree to pay for someone to c rescue them. And we did so under the belief we could trust moving forward with the company. However, from the moment the technician first saw the garage he presented us with a dramatically doomsday and dangerous situation, and would not even work with us to get the car out without us choosing a paid route. AND, the base price was two times the amounts quoted by other companies through online project quotes. When I shared that with the technician I was presented with an attitude to the point that I told him that he did not have to be an A-Hole and that we would pay his fee just to get him to leave and we would get a second opinion. And we did get a second opinion. The other company came out, within two hours, from Boulder, and did not charge us a fee to assess and basically said the cable snap just broke. Two hours later we had new springs and cables and a working garage with a three year warranty and in total, including the original fee we paid your technician, we paid LESS than half of what was quoted by this company. Perhaps it would not be necessary to charge an assessment fee if the staff were not overly aggressive and the prices were reasonable.
- Sherin Sakr
Thank you Sherin Sakr for taking the time to reply to the request for a review. We take all reviews, both positive and negative, into consideration when evaluating both our technicians service and work and the customers' wants and needs. As with every customer you were quoted and charged the service fee which includes a 25 pt safety inspection, evaluation of both the door and opener and recommendations of a temporary band aid fix, a safe and reliable fix and a Long term solution. If you choose to have the work done we do not charge labor fees as the service fee includes the hour of labor. All of our technicians are professionally trained, and we take pride in the work they perform. The safety inspection showed cracked panels, broken cables, worn bearings and old metal rollers that are leaking lubrication and all were causing friction during the operation of the door and opener. As the technician was doing the evaluation and attempting to explain the issues and you were contacting other companies while he was in the garage seems to have increased the frustration with both yourself and your technician. Our job is to evaluate and make recommendations, fix your garage door and make it safe for use. You have every right to seek other opinions and options for repair. We obviously are not the right company for your needs and hopefully the contracted company that did your work also informed you of the existing issues and options. Best regards, Bill - manager Precision Garage Door
Denver, CO
Had garage door spring snap/break. Quick correspondence with Ava and had Nick out to repair a couple hours later. Nick was beyond helpful, informative, and professional. He has comprehensive knowledge of his craft and provided multiple preventative solutions. Completed the job carefully and efficiently. Highly recommend Precision Door Service and you'll be fortunate to get Nick out for the repairs or installation.
- Thomas Krubl
Product:
Denver, CO
Great customer service - quick response, explained all of my options for repair, friendly and respectful of my concerns. Highly recommend!
- Joyce Jasurda
Denver, CO
Good knowledgeable people, timely and polite!
- John Serini
Service Provided:
Product:
Technician: Zac Bedard
Denver, CO
Excellent customer service - Brian let me know when he would arrive and showed up exactly on time. Great expertise - he checked everything, told me what was working and what needed adjustment; then, he made the adjustments and showed me how the garage door worked differently. He clearly knew what he was doing and wasted no time at all. This is why we always call Precision Door.
- John Balkcom
Denver, CO
The service agent was very friendly and courteous. My husband and him worked together to resolve and repair the garage door problem. Thank you very much.
- Sam Halliburton
Denver, CO
The person who answered the phone was very polite and helpful. The technician arrived on time and did a very careful and good job repairing what my problem was with the garage door opener. He explained to me everything that had happened and what he was going to do to repair the problem. He was very friendly and polite. If I have further problems, I would unhesitantly call Precision.
- Anne
Denver, CO
Service was great and quick with the install. Brian was great and gave me my options up front and took care of the install and was very professional.
- Steve C
Denver, CO
Just great service, the tech knew exactly what the problem was. Reasonable price and great customer service , I’ll use them again for sure.
- Dave White
Service Provided:
Product:
Technician: Brian Kirkland
Zach arrived timely (even early) and was thorough and helpful, and informative.
- David Richman