Read what people are saying
about Precision Garage Door in:
Denver, CO
Precision Garage Door of Coloradohas received 320 reviews, averaging 4.87 Stars:
Denver, CO
Pam, Thank you for taking the time to respond to the request for a review. We appreciate the feed back and wished you would have taken the time to go over all that when our operations manager was out this past Saturday to review the drywall issue. We did explain that when your technician was out in November that the garage was drywalled over the track hinges making it impossible to get to with out cutting around the bracket. Our apologies that the original technician did not cut a clean opening around the track brackets as the drywall is quite a bit water damaged all along the edges and the drywall did crumble as I was trimming it. Hopefully you are ok with the clean up of the edges. As far as a competitor showing up after work is completed and telling you that they "would of or could have" done the work "cheaper", well we can not vouch for what another company "would have done" after the fact. We stand behind the work done by our technicians and the quality of parts we use and I wish you would have contacted us to look over the original repair before having another company come out to do repairs and void your warranty with us. Please reach out to us with any questions you may have. Best regards, Bill - Operations manager PDS
Denver, CO
What a great company! We had two garage door remotes that were not opening our LiftMaster garage door. James came and performed an inspection of our door and unit, tightened all the bolts and programmed both of the remotes. The price was so reasonable! James was friendly, extremely professional and explained everything well. We will definitely use Precision again and refer them to our friends!
- Lia Fazzone
Denver, CO
I contacted Precision at 6:00 a.m., someone immediately responded, and they had a tech out to my house by 10:30 a.m. the same day. Nick was very professional and fixed my problem in a way that I felt comfortable about. And what he ultimately charged me was lower than what he estimated because, during the work, he realized a part that he'd thought might need to be replaced was fine.
- Joshua Lee
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Denver, CO
Your Rep. Luke was outstanding he when over everything and came up with a plan.
- Perry Martin
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Denver, CO
I called Precision a while back and my problem was so small that the person who came fixed it in a minute or two and didn't charge me. I was so impressed that I called again and this time a young man who was very pleasant came early in the time that I expected him. It was an easy fix but he checked my garage opener and fixed some things I didn't know were a problem and told me my garage door was in good shape. He didn't say it wouldn't break later but said it was as good as it could be. I was very impressed.
- Betsy Weitkamp
Denver, CO
Nick did a great job of explaining the repairs needed and our options.
- Cindy Hogan
Denver, CO
Technician Nick arrived earlier than originally scheduled. He was professional and solved the problem in an expeditious manner. Performed the repair and was very helpful. Morris
- Morris Yarnell
Denver, CO
Overly Priced. Aggressive Sales Tactics. Steep Assessment Fee. While the fee to assess was disclosed, when in the dire situation of being stuck in their garage it makes sense to agree to pay for someone to c rescue them. And we did so under the belief we could trust moving forward with the company. However, from the moment the technician first saw the garage he presented us with a dramatically doomsday and dangerous situation, and would not even work with us to get the car out without us choosing a paid route. AND, the base price was two times the amounts quoted by other companies through online project quotes. When I shared that with the technician I was presented with an attitude to the point that I told him that he did not have to be an A-Hole and that we would pay his fee just to get him to leave and we would get a second opinion. And we did get a second opinion. The other company came out, within two hours, from Boulder, and did not charge us a fee to assess and basically said the cable snap just broke. Two hours later we had new springs and cables and a working garage with a three year warranty and in total, including the original fee we paid your technician, we paid LESS than half of what was quoted by this company. Perhaps it would not be necessary to charge an assessment fee if the staff were not overly aggressive and the prices were reasonable.
- Sherin Sakr
Thank you Sherin Sakr for taking the time to reply to the request for a review. We take all reviews, both positive and negative, into consideration when evaluating both our technicians service and work and the customers' wants and needs. As with every customer you were quoted and charged the service fee which includes a 25 pt safety inspection, evaluation of both the door and opener and recommendations of a temporary band aid fix, a safe and reliable fix and a Long term solution. If you choose to have the work done we do not charge labor fees as the service fee includes the hour of labor. All of our technicians are professionally trained, and we take pride in the work they perform. The safety inspection showed cracked panels, broken cables, worn bearings and old metal rollers that are leaking lubrication and all were causing friction during the operation of the door and opener. As the technician was doing the evaluation and attempting to explain the issues and you were contacting other companies while he was in the garage seems to have increased the frustration with both yourself and your technician. Our job is to evaluate and make recommendations, fix your garage door and make it safe for use. You have every right to seek other opinions and options for repair. We obviously are not the right company for your needs and hopefully the contracted company that did your work also informed you of the existing issues and options. Best regards, Bill - manager Precision Garage Door
Denver, CO
Had garage door spring snap/break. Quick correspondence with Ava and had Nick out to repair a couple hours later. Nick was beyond helpful, informative, and professional. He has comprehensive knowledge of his craft and provided multiple preventative solutions. Completed the job carefully and efficiently. Highly recommend Precision Door Service and you'll be fortunate to get Nick out for the repairs or installation.
- Thomas Krubl
Product:
Denver, CO
Great customer service - quick response, explained all of my options for repair, friendly and respectful of my concerns. Highly recommend!
- Joyce Jasurda
Denver, CO
Good knowledgeable people, timely and polite!
- John Serini
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Technician: Zac Bedard
Denver, CO
Excellent customer service - Brian let me know when he would arrive and showed up exactly on time. Great expertise - he checked everything, told me what was working and what needed adjustment; then, he made the adjustments and showed me how the garage door worked differently. He clearly knew what he was doing and wasted no time at all. This is why we always call Precision Door.
- John Balkcom
Denver, CO
The service agent was very friendly and courteous. My husband and him worked together to resolve and repair the garage door problem. Thank you very much.
- Sam Halliburton
Denver, CO
The person who answered the phone was very polite and helpful. The technician arrived on time and did a very careful and good job repairing what my problem was with the garage door opener. He explained to me everything that had happened and what he was going to do to repair the problem. He was very friendly and polite. If I have further problems, I would unhesitantly call Precision.
- Anne
Denver, CO
Service was great and quick with the install. Brian was great and gave me my options up front and took care of the install and was very professional.
- Steve C
Denver, CO
Just great service, the tech knew exactly what the problem was. Reasonable price and great customer service , I’ll use them again for sure.
- Dave White
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Technician: Brian Kirkland
Denver, CO
Ben at Precision Garage Door went above and beyond to ensure my experience was fantastic. His expertise and friendly service was top-notch. He took the time to inform my sons and I of the importance of proper maintenance and I will be returning. I highly recommend this business. Thanks Ben, you are a prince.
- Charles McDaniel
Denver, CO
Clear and complete examination and evaluation of the problem thus far. Arrangements in process for completion of the repairs.
- Richard Leather
Denver, CO
Problem was solved. Many thanks to Zac for his very professional efficient work and courteous behavior. Highly recommended.
- Michael Gonzalez
Denver, CO
Install went well, I wish I could have seen a door and price sheet. Only got a verbal price, not seeing a price list was uncomfortable and made me feel like I did not get the best deal.
- Keith Weston
Denver, CO
Precision Door Service bailed me out when I put myself in a garage door jam. Moving into a new house and the garage door stuck on one side, twisted it, and pulled it out of its tracks. I had so many errands to run, but the house would be completely unsecured with the garage door jammed open. I called Precision, and a person answered the phone; Not an answering service. The person on the phone got a technician out to the house within 3 hours, and the technician fixed it. No parts, just technician expertise. With it fixed in under an hour, the service cost was less that $100! The technician was personable, knowledgable, and no-nonsense. No attempt to upsale or convince me I needed new equipment or a new door. He just handled it quickly and was on his way. I will call Precision first with future garage door service needs.
- Rodger Broome
Denver, CO
Our eight-year-old garage broke its torsion spring on a Saturday evening. The next Sunday morning, Brandon came out and fixed it (along with replacing a few other worn out parts) in about half an hour. Great experience and glad to have this company in my network!
- Aaron Bach
Denver, CO
Technicians and customer service is top notch! I would recommend them to anyone.
- Eric Gilson
Denver, CO
Very timely courteous technician.
- Larry Covey
Denver, CO
This is the second time I hve used Precision. I have been very pleased with the workmanship, attitude and work ethic of both of the techs who I have worked with. They explain clearly what is needed, what might be advisable and do not pressure for the :"upsell"
- Bruce Smith
Denver, CO
Ben was very friendly, on time, discussed the repairs needed and future parts that should be replaced.
- Robert & suzzane Goodyear
Denver, CO
long time customer
- Natalie Turnage
Denver, CO
We’ve used Precision before and had a good experience so called them this time when we needed a repair. Called around 7am and talked with nice lady….very professional. They were able to get me scheduled the same day and had someone to my house mid-morning. Mark was the tech. Super nice, knowledgeable man. Very personable…they are lucky to have him as an employee.
- K Williams
Product:
Denver, CO
Jesse was very efficient. Very friendly. Checked my door and fixed it. High points for Jesse. Thank you.
- Ivor Garlick
Denver, CO
Jesse, our technician was friendly, professional, and clearly explained the options available for repairing our garage door - including pointing out each of the items on our existing door. We are very happy with the results and will contact Precision again in the future if we have any issues.
- Sarah & Brad Russell
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My repairman was knowledgeable, however he neglected to tell me he dug out part of the drywall to replace a couple bolts which he also didn’t mention it needed. I had a broken spring and also changed out the rollers, cables since it was recommended totaling around $1450. After having Efficiency Garage Doors come out to program opener to my new vehicle…found out I could have had all that done for around $1000. he also adjusted the springs so my door would go up further. From now on I’ll stick with Efficiency Garage Doors and pay weekend rate if I have any issues over the weekend. I’ve been using Efficiency Garage Doors for almost 20 yrs.
- Pam Staeck