Review:

Very friendly technician, but OUTRAGEOUS prices. $771 to replace two springs! I can't recommend them and I won't call them in the future.

Mr Pizzie, Thank you for using Precision Garage door service for your garage door needs and we always appreciate the feed back whether positive or negative. We We strive for 5 star reviews from all of our customers. Agreeably, changing 2 springs ONLY for what was charged would be expensive. All of our technicians are professionally trained and certified to evaluate all workings parts of your door as well as the opener and make recommendations before doing any work. Your safety inspection shows not only broken springs but severely worn end bearings, center bearing as well as worn rollers and you chose to do all the bearings as well as both springs. With exhausted supply lines and the rising cost of materials, you will find we have very competitive pricing in this job market. Perhaps not the least expensive but certainly not the most expensive. Please do not hesitate to call us if you have a problem with the work we did or if you have any further questions or needs. Best regards, Bill - Manager PDS-CO

Review:

The work was excellent, garage door is working like new. Bob miss represented himself. I called two companies and Bob showed up first, I thought he was with the company that was going to show up at 8:AM the next morning and I asked Bob if he knew Richard by name he said yes, and he would call him to cancel the service call for the next morning. Very embarrassing when Richard from his competitor showed up. I felt lied to. The work was excellent and I had no problem going with the first company who showed up and would have called to cancel if I had the opportunity. I felt lied to.

Mr. Pollack, Thank you for your comments and we are glad you are satisfied with the service you received. Robert(Bob), our technician, does know Richard, who is a senior rep in our dispatch/call center. We do apologize about the mix up with our technician and the double booking of your appointment, as Robert thought you were referring to call center representative Richard. Please feel free to contact us if you have any future garage door needs. Best regards, Bill - Operations Manager