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Tom, did a super job fixing the garage door. He’s a great representative for your company. Chris

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Completely satisfied with my transaction with this company - Called on a Saturday morning, thinking I would have to wait until sometime the following week for someone to check on my non-functioning garage door opener, but to my surprise they said someone could come out that afternoon - Well, Tom did, and in about one minute found the problem, but the old 21 year unit was non-repairable - and, he didn't have the parts with him - But, Monday afternoon he was back, and within an hour the new unit was installed, tested and operable = As mentioned above, completely satisfied - the cost was reasonable, and the timeliness of the repair was remarkable - So, very pleased - Byron

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Excellent company! They came within a couple of hours of my call. We never noticed that there was something blocking our sensor but as soon as the tech came he checked that first. He left in 5 minutes and never even charged us for coming! We were very impressed and will be telling others about them.

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Researched for a local company to replace a broken spring. Read about company and customer reviews. Was pleased with what I read. Called for an appt. Tom came and fixed the problems and was on his way. I now had a working garage door. Thank you for getting the work done quickly and correctly.

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Tom was my tech. He called before he came. Was very courteous and replaced the two springs in less than one half hour. Doesn’t get any better than this. Thanks precision.

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The service was prompt, efficient, and thorough. The technician was friendly and knowledgeable. He replaced the door guard at the bottom of the garage door that had been worn away with time.

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Excellent experience. Donovan was outstanding, personable and professional. It was a pleasure to do business with this company.

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We like the fact that we got service within a few hours of our phone call. From the moment the phone call was answered and our interaction with Donovan, we felt comfortable. Thank you.

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Donovan was great; he explain everything step by step; would definitely recommend Precision door service.

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Same day service and was great! I tried to install a key pad I purchased from a big box store and I screwed up everything! Donovan installed the Lift Master key pad, set up both doors to function properly, reset both our cars and our hand controls. All our bells and whistles work great! He lubed both doors and did a visual inspection; in and out in 45 minutes! Thanks Donovan and Precision. Terry

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I had an issue with my garage door, I called and the service man came when they said he would and in 30 minutes had my problem fixed. I will put Precision Overhead Garage in my contacts and I will be comfortable recommending them. Thank you, Carol Morphew

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I was VERY IMPRESSED with the professional, courteous and knowledgeable service provided by Donovan. He arrived as per schedule was very thorough in assessing the problem. He also provided in-depth information about using the new system. I was so pleased that he was able to provide the service on Sunday. I will definitely recommend your company to family and friends.

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Thank you, Bobby, you were outstanding! Great communication, prompt, knowledgable and fixed several issues with our doors during his visit. This company is first class.

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Great service. My tech removed the seal on the bottom of my garage door, installed a new updated metal runner and reinstalled a new seal. Not a speck of light shows through!

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The response time was outstanding, and the service, knowledge, and professional by the technician, Tom Lathrop, was excellent!!

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My garage door had a broken roller and the frame was bent. I called Precision and had same day service on a Saturday. I was very impressed with the service from Nick that scheduled the appointment and from Donovan the technician. Donovan was very nice, efficient and timely. He was also very informative. I would highly recommend this company.

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Great job, thanks Thomas! Quick, arrived on time and done, good job.

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Tom came early to our appointment and was very professional and cordial. He went to work right away and completed the work very quickly. Appreciate how quickly Precision was able to come out and fix our garage door. Highly recommend Precision for your repairs or installation. Floyd

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Bobby was on time, performed the work fast and professional and completely replaced the springs and got everything working again. EXCELLENT

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Same day service, fast and efficient! I will definitely use Precision again.

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Donovan was very professional, helpful, and friendly. I would recommend him any time.

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Tom was wonderful. He was kind, professional, and efficient. He explained everything to me really well and was extremely quick in performing the repairs.

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It was a pleasure to have Tom Lathorp come and help us out again!!! Tom is both professional and efficient. Overall Precision Door Service staff are a pleasure to work with.

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Last Sunday the spring on my garage door broke. I called Precision and by the end of the day I had an appointment for a Monday repair. Tom arrived Monday as planned and promptly repaired my garage door. This may seem ordinary, but I am a high-risk individual who has been in stay-at-home mode for six weeks. Tom was fantastic. He wore mask and gloves and did his best in my crowded garage to maintain social distance. It was, beyond doubt, a five-star performance. Thank you, Tom. Thank you, Precision.

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Our garage door springs broke on 5/4 and the folks at Precision were able to come out first thing in the morning of 5/5. Made repairs and were done within an hour. Appreciate your quick response and advice to change a couple of things out. Thank you.

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Donovan was wonderful and appreciated his care with current conditions under covid 19. Would definitely use your company again and will tell others to use u.

Review:

Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)

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Tom was the best. The reviews on this website are correct, he was 15 minutes early for the appointment window, called ahead and was very polite and professional. He gave me options to consider before hand, and once I decided to replace the garage door opener and balance the door he was done in about an hour. My door is much more quiet, and the new system has a lot more features than the old model. I appreciate the great service.

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I was able to schedule the repair within hours. The repairman was very efficient and very pleasant. The price was reasonable. I would call them again if needed.

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They replaced all parts except the garage door itself. The serviceman did a fast and great job. He was very knowledgeable and told me exactly what it would cost from the beginning. He gave me different options as to what he could do. I decided to have everything put on. He was done in less then two hours. Great job.