Read what people are saying
about Precision Garage Door in:
Centennial, CO
Precision Garage Door of Coloradohas received 157 reviews, averaging 4.90 Stars:
Centennial, CO
Centennial, CO
We were VERY surprised to be able to book an appointment window that started 20 minutes after making the appointment online…on a Sunday, no less! Nick did a FANTASTIC job diagnosing, explaining what was needed and why, and then fully repairing our garage door. Honestly, we couldn’t have asked for better service, and now our garage door quietly opens and closes like new!
- Greg K
Centennial, CO
Zack did an outstanding job. We called during Sunday night when our garage door spring broke. Percision was out the next day. Very happy with the repair.
- Frank Schultz
Centennial, CO
Felt I was being upsold right from the start. I didn’t want a new door just one spring replaced.
- Ken Top
Ken, We appreciate you taking the time to give us a review, even if you were not a satisfied customer. We may not be the least expensive company out there we certainty are not the most expensive. Our technician takes the time to evaluate your door and opener with a 25 pt safety inspection. You have a double sized door with 2 torsion springs with one being broken. Springs should be replaced in pairs, at the same time, as the life spans will closely mimic each other. If you are being told otherwise, then you've been given bad information. You may get another 6 months or so from the spring that is not broken but you more than likely will only get 6-8 weeks. You were given 3-4 options for repair and decided to use a different company and hopefully they are giving you good information. Perhaps Precision Garage Door is not the right company for you...we just want you to be taken care of properly and treated fairly. Best regards, Bill - Manager
Centennial, CO
I have used Precision for a broken coil in the past and was pretty happy with the quick response and work. Now I was having issues with the garage door not closing several times and requested a repair service for this 20 yo opener and scheduled it online for the next day. Nick Precision Door tech contacted me when he was on his way, after arrival we talked about the issue, he inspected the door operation and after some adjustment, we came to the conclusion that the old opener could completely fail very soon, leaving my family stranded with a non working door while I had to be out of town for a few days. I purchased a new opener replacement and Nick did an outstanding job, very professional and courteous. We were able to talked about the issues and expectations for the work with great rapport and friendliness, thank you Nick. I will strongly recommend Precision Garage Door Services for any garage door needs. Rafael
- Rafael V
Centennial, CO
Nick was great! On time, did a fantastic job, and super friendly.
- Jeff
Centennial, CO
Great Response and Great service! Nick Longo was excellent. Explained options and process. Estimate was good. We'll call again if needed.
- John Montgomery
Centennial, CO
Prompt response. Did not try to push additional products or unnecessary services
- Andrea Jagger
Centennial, CO
James provided top notch customer service for a broken spring and replaced some parts that apparently needed replacing. James gets an A+. Larry
- Larry Lee
Centennial, CO
Could this be the same service I used 3 years ago when I moved into my home? My experience today was disappointing to say the least. The technician was rude when I acted surprised at how much expensive his recommended 'options' were when I explained they were too expensive for me to consider. I paid the $99 trip charge and He left in a huff. Didn't say thank you. My door still has the same problem, I'm less $99 and didn't appreciate the poor customer service. To say the technician was a rude, know it all would be an understatement.
- Ann Rosenwasser
Centennial, CO
Technician Nick L. thorough and appt. on time. He completed inspection, made recommendations and problem solved the issue. He was complete in assessment, adjustments and thoroughly commu icated potential issues before correcting. Nick was professional in all aspects. I am a repeat customer and would highly recommend Prevision Garage Door services and repair.
- Lee Williams
Centennial, CO
Brian did a great job. He was friendly and professional.
- Gayle Burgess
Centennial, CO
Great customer service. Nick came right over and was efficient and professional.
- Susan Harris
Centennial, CO
Nick Longo did a great job! Prompt, Knew the problem, Had the part with him, Quick fix and he made sure remote, keypad, and car were reprogrammed to operate the new opener! Thanks Nick!
- Dennis Napier
Centennial, CO
Service was Awesome!!! Technician Brian was friendly, knowledgeable, professional, meticulous and made our system function like it was brand new. All new rollers and a new spring that was about to fail. Our system is over 15 years old. We only use Precision Garage Door Service because they are the best!! Thank you!!!
- Vincent Velasquez
Centennial, CO
In addition to replacing the springs an overhaul of the door’s working parts was accomplished. I was amazed. The door is so quiet now in comparison to its old Clancy noises, I recommend this service,
- Robert Quillin
Centennial, CO
Made an appointment for my garage door that would only open halfway. If course as soon as I made the appointment the garage door started working properly. However, they still came out. I received a prompt phone call with a heads up and he even asked if I needed anything to drink from the gas station! He came and helped reset our keypad and taught me how to do it. I was expecting a tiny fee for them making the trip out but we weren't even charged anything! We will continue to use this company in the future!
- Kelseigh Gorman
Centennial, CO
He communicates and was kind!
- Soohyun Kim
Product:
Centennial, CO
James was very knowledgeable and friendly. He serviced our door quickly and professionally and gave suggestions on new doors. Thanks so much
- B Dellinger
Centennial, CO
When I purchased this house 15 years ago, the seller specifically mentioned our garage door and how good Precision was. We also had their sticker above our opener. We screwed up our door by mistake and needed help. Precision came out next day and our repairman was so fast and thorough. He got us fixed up enough to get us through until we can get a full replacement completed. I was EXTREMELY impressed. I would and will recommend Precision to anybody that needs garage door work.
- Kiel Arndt
Centennial, CO
Nick was fantastic. He presented a range of options and once we had confirmed our decision, he got the job done expediently and professionally.
- Norman Schwab
Product:
Centennial, CO
I had initially set up an appointment prepared to pay $100+ and they weren’t able to come out but they asked a couple of questions and helped me fix the problem over the phone! Saved me money and time and I really appreciate them, great customer service!
- Nomin Myagmarsuren
Centennial, CO
Great service! figured out a way to fit us in the schedule for service that day it was needed. Professional.
- Phyllis Graham-Dickerson
Centennial, CO
The tech Bill was awesome he repaired my garage door in no time and was also able to fix the 2 exterior keypad that hadn’t worked for 5yrs! Highly recommend Precision for garage door repair
- Arthur Gilbert
Centennial, CO
Getting my appointment online was easy the morning after our garage door spring broke! Very easy! I chatted online with a tech and set up the appointment with ease. An appointment window was available in one hour! I was excited! As the chat was ending, I asked, "approximately how much will this cost?" The answer came back "depending on the spring you need, it will be btw $200 and $289. I enthusiastically said, "Let's DO IT!" The technician came right on time and Zac was very pleasant, very professional and knew exactly how to replace our broken garage door springs. It was all finished in less that 45 minutes!! The zinger came when (at the beginning of the job) I was told that the job was going to cost $850!! One of our vehicles was stuck in the garage and I didn't want to then have to call someone else to come fix my door and give me another estimate. Could I have said, "Hell no!"? Yes. But I felt that I had been tricked. So I LOVE that our door is fixed, but the answer to my online chat question could have been a little more honest. I suspect the online tech knew exactly what he/she was doing. There's no way they thought I was asking how much a SPRING costs. They knew full-well that I was asking what the entire job was going to cost. Can you say, "OUCH!!!"?? :-(
- Mark Schutte
Centennial, CO
You all saved us today! Precision was so accommodating at getting us scheduled fast after our spring broke. Our house is on the market, so we needed the garage door working fast in a timely manner. Our tech Brian Kirkland was great and got the job done quickly. Thanks again!
- Kim Garrett
Centennial, CO
Both of the service people that came to my home were exceptional. James and Jesse performed the work and explained it as they did it. You don't know how lucky you are to have these young men represent your company. I will continue to use Precision Door and will heartily recommend you.
- Murrell Johnson
Centennial, CO
Jesse went the extra mile to get my door working better again. He gave me information I did not know about my door opener and explained what he was doing and why. He even forwarded me manufacturer information. Thanks for the great service.
- Linda Schmidke
Centennial, CO
Amazing service! Within a few minutes of contacting the office the tech called me and listened to my problem. Told me what to do on my own. His directions fixed the problem. No charge. A very pleased customer!
- Mark Edlund
Centennial, CO
Jessie arrived early and ready to repair the door. He was very friendly and knowledgeable, took time to explain the repairs and was honest about what was necessary and what was less critical. He was a pleasure getting to know, and he represented the company very well. I will definitely call Precision for future repairs.
- Michael
Product:
Our garage door springs broke in the beginning of the weekends frigid cold snap, trapping one of our cars inside and Precise was here the next day. Nick was great, he did a thorough inspection of the entire system and gave us a great explanation of what happened and what needed fixing. He was gracious enough to fix everything in about an hour in the cold, we are so appreciative of his work!
- Stephanie Gravitz