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Tom Lathrop
Tech ID#: 4
Reviews: 588
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 588 reviews, averaging:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response. Correct diagnosis of the problem. Done in an hour. Great stuff!
Michael Dow
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the best service I have received from a garage door company! Tom was excellent!! Thank you.
Pat Ciccotti
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Precision for getting out to help me on such short notice. You fixed my issues in no time. Tom was efficient and pleasant.
Brian Wolff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I’ve used Precision, and I’ve been highly pleased both times. Tom did a great job. He showed up right on time, and did the work quickly and expertly. I wouldn’t trust anyone but Precision to work on my garage doors!
Mark Silver
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. My tech removed the seal on the bottom of my garage door, installed a new updated metal runner and reinstalled a new seal. Not a speck of light shows through!
Nancy Mccandless
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The response time was outstanding, and the service, knowledge, and professional by the technician, Tom Lathrop, was excellent!!
Levi Terranova
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scheduling an appointment was easy and professional. Arrived on time. Greeted me with respect and professionalism. Reviewed the work to be done, with no up-sell. Replaced rollers, springs, rails, made sure everything was working as expected. Left job site very clean. Easy check out with iPad.
Edward
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used the. In the past a d they did a good job.
Jan Cogar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service at a fair price. Tom arrived in about an hour of my call, and completed the repair an hour later. Very professional. I would highly recommend this company.
Dave
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Approx. a year ago Tom replaced my garage door opener and did a fantastic job. Now the springs on my garage door required replacement. Once again Tom did a fantastic job! His professionalism and skill is second to none. Thanks again Precision for assisting with my garage door needs. Mike
Mike Daly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, arrived on time. Very efficient, capable technician (Tom L.). Doors much improved, so much easier to open, thank you! Dee
Dee
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I choose Precision because a close friend recommended this company, he has called Precision before and told me the work was done quickly and fast, The repairman Tom arrived very early and was very friendly, polite and very Professional he checked out my garage door and let me know what was needed to repair my door I agreed and Tom proceeded to repair my door , let me just say Tom Impressed me allot , and gave me a GREAT price and a perfect repair plus he finished the job early, I inspected the repair and realized all the things Tom did to stabilize my Door, like running the door 5 times so now I will recommend Precision HIGHLY to everyone I talk to...Thank You Precision and Best regards from AJP....
Albert Phelan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom with Precision is awesome. He came out right away on a Saturday and did all the work needed and explained everything and very thorough and professional. I highly recommend them as a customer and Realtor!
Cindy Montgomery
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had a fairly unusual issue- an electrical failure created a situation that required opening the garage door from the outside without using the garage door opener. Tom came out on time, and very quickly and efficiently was able to open the door without causing any damage to the door or opener. He was also able to install an external emergency release that would let us open the door ourselves if it ever happened again. Excellent service and great capability to deal with an uncommon problem!
Dave Feineman
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our ancient garage door and opener run like new now. Precision sent Tom to trouble shoot and repair. He is very well trained and very efficient. I would highly recommend working with them.
Rit Carbone
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service and timely arrival after my initial call. Kudos to Tom who replaced the spring in my other door back in 2016 and fixed the other one today.
Jim Potter
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Googled it and years of being in business was my reason for choosing
Frank Porter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job, thanks Thomas! Quick, arrived on time and done, good job.
Wendy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Found u on the internet. Many favorable reviews from past customers. Tom was early for the appointment, explained all the work that needed to be done, and completed the work in a timely fashion. Very friendly and knowledgeable. Will definitely use Precision again. Got an appointment for the very next day.
Leslie Stoner
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I first called other highly recommended garage door services who people in our HOA promoted. The earliest I could get a service tech out was four days out. I found Precision and they had a service tech here in 90 minutes, and he was gone in an hour. New opener, programmed remotes and key pad. Cleaned up everything and took away the old stuff. Tom was an enjoyable person to converse with while he worked too. He even took time and explained the differences in some other brand/model openers improving my confidence in the same brand I had, albeit 23 yrs old.
Dave Przygocki
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Not only did we get an appointment right away, but Tom Lathrop left our 13 year old garage door running the best it ever has, including the day it was installed. Thank you!
J. C. Hanson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called yesterday for a service call and Tom was here today. Great service. Tom was professional and had the opener repaired quickly. Reasonable price.
Jan Bachtel
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Website said same day service. Springs broke at 1 on a Friday afternoon. Tim had it up and running by 3 and troubleshot some upcoming problems. Thanks for the quick and professional response.
Eric D
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very satisfied with the service and suggestions I received. Was amazed that we got service so soon and the job was so well done.
Bruce Mccune
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was very pleasant and efficient. I explained the problem and he know exactly what he needed to do. He did it quickly and efficiently. He has time so he was able to come early. I appreciated that!
Maggie Schafer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision several times. They are always professional, provide very competitive prices, and are extremely reliable! Tom is fantastic to work with. He has fixed two doors for us, replaced springs, and installed a new opener. We highly recommend Precision!
Stephen and Tami Becker
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Since the COVID began many businesses have had to close. The last garage door company that did maintenance on my door went strictly to electronic gates. So, I found Precision, reviews were excellent (as this one will be) and I felt confident they could 'fix' my problem. The problem, after temp hit 19 degrees, the door would only rise 3-4 feet and stop. I could lower it but that's all it would rise and then I had to go into manual mode. And when the temp rose to above, say, 25, the darn thing would work as designed. Then Tom from Precision arrived, he looked at my...old Liftmaster, and made a couple of adjustments like the pull harder setting (who knew). We now wait for the temp to drop to below 19. Tom is personable, will discuss the problem and get to it. If my opener fails again, I will ask for Tom.
Elizabeth Grisard
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

They were at my home within an hour. Addressed the situation and educated on basic maintenance. Very happy with the work and customer service experience.
Robert Watkins
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast, friendly and knowledgeable...Tom wasted no time troubleshooting then fixing the issue with our garage door. Also went the extra step of giving the rollers and track a quick lube and tune up. In and out in less than 30 minutes...I like that kind of service!
Michael & Amy Drennen
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom came early to our appointment and was very professional and cordial. He went to work right away and completed the work very quickly. Appreciate how quickly Precision was able to come out and fix our garage door. Highly recommend Precision for your repairs or installation. Floyd
Floyd Keller
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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