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Tom Lathrop
Tech ID#: 4
Reviews: 453
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 453 reviews, averaging:

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Review:

When we searched for our original garage door installer apparently no longer in business, Precision came up. Service was prompt and courteous, diagnosis was logical and clear, replacement and service were quick and well done.
Roger Bresnik
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Hi, Ben, The original door was a Precision installed door, so we inherited the info when we bought the house. For me...the professionalism and courtesy of the tech stood out. Plus he drove from Estes in a blinding snow storm keeping me informed as to his time of arrival. He installed spring, gears etc since the bearings were shot. All good! Plus, he arrived the day after I called...Martin Luther King day. You guys are the best...smiling the whole time. Thank you, Don Five stars..
Don Mclean
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

What great customer service called up at 8:00 am and explained my issues with my garage door and someone was here at 11:30 am in the middle of a snow storm and repaired my garage door it does not get any better than that.....
Harry Sianis
Service Provided:
Garage Door Repair
Review:

Response and service was fantastic. Tom arrived earlier than expected (but called first) and within just a couple of hours from my call. The maintenance was direct, quick, done very well, and no upselling - just what we needed and for a good price!
Jacobus (jim) Oschmann
Service Provided:
Garage Door Repair
Review:

WOW!!! WHAT-GREAT-SERVICE!! THANK--YOU TOM!!!! FOR COMING TO OUR RESCUE!!! 5-STAR--!!!!!!! YES--INDEED!!!! GARAGE DOOR REPAIR''''TOM VERY TRUST-WORTHY// TOM YOUR COMPANY SHOULD BE VERY PROUD OF YOU! YOU ARE A 5 --STAR-- WORKER!!!!!
Rick Dominguez
Service Provided:
Broken Garage Door Spring Repair
Review:

Thank you for the quick response to fix our garage door. The technician Tom Lathrop, you sent out was outstanding in his knowledge of the work performed, as well as explaining what needed to be done. I would reccomend Precision to anyone needing garage door repair services. 5 Star Rating
Jerry Rhea
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Tom called and arrived ahead of schedule. Garage door spring needed replacement. He was very competent, informative and friendly and completed the work in less than 1 hour. Would highly recommend Tom and Precision Door Service
Dick Wheeler
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I've worked with Precision before, and they never disappoint. The tech was quick and honest about what needed to be done in the long run. Very happy with my new opener!
Kevin Austin
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Best possible service! My garage door opener stopped working. Called Precision. Tom analyzed the old opener. Determined circuit board had stopped working. Had a new garage door opener installed in 45 minutes. Even helped me program Homelink.
Curtis Leonard
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Tom arrived early the morning after I made contact with Precision; he fixed my garage door problem; then serviced and upgraded my entire garage door system. He did a great job in a short time. I will certainly look to Precision if I have problems in the future and I certainly will recommend Precision whenever I had the opportunity.
Wally Grant
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

Tom was very punctual, polite, professional and efficient! Each step along the way, he informed me of what he found that needed attention and asked for my input regarding the repairs (along with pricing), so there were no surprises when he was finished and the bill was due. I highly recommend Precision Overhead Garage Door Service! I was also happy at how quickly we were able to get an appointment - next day service, first thing in the morning.
Sherrie Stille
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We appreciate the fast service to repair our garage door. Tom was professional and knowledgeable. We appreciate his consideration of our floors with the snow and quick repair of our door. Thank you very much. Malcolm and Janet Orton
Janet Orton
Service Provided:
Garage Door Repair
Review:

First met Tom last year where he installed a new door opener for us. He came today and fixed our door that was in bad shape. A treat to have him back he is a great asset to you company. VERY happy again with the good work he did. Thank you
Charles Edmonds
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Precision was able to send a repair person the first thing Monday morning. Tom had the parts he needed to make the repair on the spot, and he was a professional
Scott Rendleman
Service Provided:
Garage Door Repair
Review:

My garage door spring broke late in the evening. I called Precision right away and they were able to come out promptly the following morning. The technician arrived right on time and went to work changing out the garage door spring. He not only changed the springs but did an adjustment on the door to make it work better than ever. My sincere thanks to Precision for an excellent, timely job. I will call again.
Larry Eiseman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tom was awesome! Did a great job and we are very happy with how everything turned out!
Chris Jones
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was really surprised on how easy it was to deal with these folks. And when I was told they would come on the same day I was thrilled. But the best was on how 'Tom' fixed my garage door problem. It was not a 'slam dunk'. and then he said $65. will do it. Really fair. Thanks Precision... Richard Kaiser, Boulder.
Richard Kaiser
Service Provided:
Garage Door Repair
Review:

Service rep was personable, knowledgeable and professional. Ended up replacing both springs, all rollers and a new remote. Rather more expensive than I had originally planned, but I am extremely happy with the job!
Richard Hageman
Service Provided:
Garage Door Repair
Product:
Springs
Review:

MY ORIGINAL APPT. WAS FOR BETWEEN 12-2.. TOM CALLED ME AROUND 7:30 A.M. AND SAID HE WOULD BE HERE AT 8 A.M. WHICH WAS FINE WITH ME..HE WAS HERE PROMPTLY AT 8 A.M. HE IMMEDIATELY SAID THAT I HAD A BROKEN SPRING..THE BEARINGS NEEDED TO REPLACED AS WELL..I ASKED HIM HOW LONG IT WOULD TAKE AND HE SAID 45 MIN.. IT ONLY TOOK HIM ABOUT 35 MIN.. HE IS A PRO AT HIS WORK AND VERY FRIENDLY..HE DIDN'T SEEM TO MIND THAT I ASKED A LOT OF QUESTIONS.. GREAT JOB TOM.. THANK YOU.. I WILL USE PRECISION IN THE FUTURE IF NEEDED..
Rita
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding service. Tom was prompt and professional. He called in advance to let me know he was on his way and what his exact arrival time would be. He then arrived precisely on time. He diagnosed the problem efficiently. Tom then performed the work quickly. He made sure in advance that I understood what he would do and how much it would cost, and made sure afterwards that I was happy with his work and that I understood how to operate my new equipment. Tom was a pleasure to work with. I highly recommended Precision Garage Door of Colorado.
John H.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision was able provide next day service to solve my garage door problem. It was easy to set up an appointment and the service technician arrived early and completed the work in a very timely and professional manner. I would definitely use Precision for any future problems.
Ron Geary
Service Provided:
Garage Door Repair
Review:

Great service, same day arrival, Tom, the technician was great. Glad to know this company is in my neighborhood!!
Sharon Craft
Service Provided:
Garage Door Opener Repair
Review:

Excellent service, on time and very professional.
Ricardo Sanchez
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Tom has been at our home a couple times. He most recently installed a new LiftMaster garage door opener. He was early, efficient& very professional. Also the call center was very professional as well.
Richard Hehn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

A job very well done! Thanks
Anitta Frant
Service Provided:
Install Garage Doors
Review:

*****
Anne Crimmins
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision came quickly after I called. The service provided explained everything clearly to me, worked efficiently, and was pleasant in every way. Excellent service!
Claudia Mills
Service Provided:
Garage Door Repair
Review:

Superior, professional prompt service . A definite “10”!
Mel Mardick
Service Provided:
Garage Door Repair
Review:

Tom arrived a couple of hours after our first call to install a new garage door opener. He took only about an hour to install the new unit along with an external key pad. Very courteous, efficient, and answered all our questions. I clicked on the 5-Star icon but didn't see any change so I hope that part of my review is received.
Ronald Crispe
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mr. Tom Lathrop installed a new garage opener. He called before arriving and arrived within a few minutes of his estimated arrival time. Not only did he install the opener but he also adjusted the tension springs and repaired the attaching rod to the door which had been damaged. Tom lubricated all hinges and cleaned up and removed the scrap parts. He was finished in less that an hour. Great job.
Glenn - Firestone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
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