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Tom Lathrop
Tech ID#: 4
Reviews: 631
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 631 ReseƱas, reviews.averaging:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was my tech. He called before he came. Was very courteous and replaced the two springs in less than one half hour. Doesn’t get any better than this. Thanks precision.
Ed Lewis
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had a great experience using this company. They were very quick and efficient. My technician did a great job explaining and showing me what needed to be fixed and you could tell that he had my families safety in mind the whole time!
Tyler Gallas
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was awesome. He fixed my problem in 5 minutes. I will definitely be calling Precision in the future for my garage door needs.
Mark Saiz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys at Precision Door are fantastic! I have used them for several issues and they are always excellent. Highly recommend. Tom is usually he tech that comes to my home and he's awesome.
Jeff Walker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision replaced by garage door opener a year or so ago. It was during COVID and they were able to get what I wanted when backorders were common. I don't recall now how I selected them but I'm speculating it had to do with their reviews because I do a good job researching before I hire. I had them back out because my opener was clicking and not the whisper quiet I was used to. It was a minor adjustment and they covered it under the warranty. I've had a great experience with the service they provide. Thanks Tom and Precision.
Mcgraw Georgette
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job fixing my lower sensor on one of our garage doors. No more getting out of the car to close the door, which I've been doing for the past year! I posted a request on the website this weekend, and they called first thing Monday morning. All is fixed and I am happy!
Chuck Kallenbach
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very friendly technician, but OUTRAGEOUS prices. $771 to replace two springs! I can't recommend them and I won't call them in the future.
Joe Pizzie
A Response from: Ben

Mr Pizzie, Thank you for using Precision Garage door service for your garage door needs and we always appreciate the feed back whether positive or negative. We We strive for 5 star reviews from all of our customers. Agreeably, changing 2 springs ONLY for what was charged would be expensive. All of our technicians are professionally trained and certified to evaluate all workings parts of your door as well as the opener and make recommendations before doing any work. Your safety inspection shows not only broken springs but severely worn end bearings, center bearing as well as worn rollers and you chose to do all the bearings as well as both springs. With exhausted supply lines and the rising cost of materials, you will find we have very competitive pricing in this job market. Perhaps not the least expensive but certainly not the most expensive. Please do not hesitate to call us if you have a problem with the work we did or if you have any further questions or needs. Best regards, Bill - Manager PDS-CO

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Timely manner, professional service. Very pleased with Tom!
Kathy Rendon
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service was prompt, efficient, and thorough. The technician was friendly and knowledgeable. He replaced the door guard at the bottom of the garage door that had been worn away with time.
Barbara Connors
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

After my car was stolen I needed a new opener and to have the code changed. The technician was at my home 1 hour and 45 minutes after my call. He was courteous and finished the job quickly. I'm impressed with the service.
Lynn Johnson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom Lathrop and Precision are the best! Tom came out the morning we called, fixed the broken spring, and also noticed another issue that needed to be dealt with before it became a big problem. We appreciate and trust Precision completely for all of our garage door maintenance!
James Fudge
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I want to give the highest rating. I am very happy with this company! A technician came out the day I called, spotted and corrected the problem instantly, and didn't even charge. Obviously this is the place I'll call with any future garage door questions.
Peggy Livingston
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had made my appointment for the following day they told me they'd call if they had any openings they did the guy was here in about 15 minutes after that take a look at the door made me a quote did the job excellent perfect work would recommend anybody the technician was very friendly and knew what he was doing
Tracy Riley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician arrived and quickly assessed the problem and corrected. Very thankful for this.
Larry Bergeron
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was great. He diagnosed the problem and then installed a new garage door opener and sensors. Thanks for a great job.
Ray Purinton
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service technician was very quick and professional. I also appreciated that he was very honest and didn't try to oversell me on anything. In fact, I was the one suggesting that I should get a new door, and he said that it wasn't necessary.
Stephen Huh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom came promptly! He explained and answered all our questions before he began the work He did a great job and made us feel confident and well cared for!!
Sandi Franklin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was very punctual, knowledgeable and professional. He installed everything we needed to upgrade our 25+year old opener. We will look to Precision to maintain our openers for our rental and personal properties.
Doug Emmot
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom did a great job- showed up on time, was courteous and quickly replaced the necessary sensors on our door. He also adjusted a track on a different door to eliminate a sqeal so that was nice as well.
Jeff
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I cannot say enough positive remarks about the service that I have received from Precision Door Service in the past several weeks! The technician arrived as scheduled, showed me the reason that my garage door wasn't working and didn't charge me for the visit! Once it was because my door opener was in lock position and today because the door was frozen to the ground. Without doubt I will purchase my replacement garage door opener when needed from them!
Patty Goward
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was frozen to the cement and I did not realize it. When I opened it the metal strip along the top bent the whole right side. I called Precision at about 8:30 A.M. and got an appointment for between 12:00 - 2:00 the same day. Tom was early and by 11:15 it was fixed. I am really pleased with the service and the price. Thank you from a 79 year old women.
Phyllis Dewey
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great experience! I called about my garage door opener not working correctly and was able to get an appointment for someone to come out right away. Tom arrived and was thorough in his assessment. I did need a new opener, so he quickly got it installed. He's very knowledgeable, professional, clearly knows what he's doing and was personable too. He did a great job. The cost of the new opener and accessories was, in my opinion, very reasonable. I really appreciate the little "extra niceties" too - in particular, I received a call this morning telling me that Tom would get there on the far side of my 8 to 10 am window and then received a call from Tom to let me know his arrival time, which was pretty much exactly what I had been told. Those extra steps to make sure I knew the status of Tom's arrival allowed me to plan for that two-hour period without "wondering" if I could start a project or not. I highly recommend this company.
Carol Ciufolo
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom is excellent---best technician for any service/repair we have ever met. His skills are top-notch. He is very experienced, efficient, friendly and gets the job done right. He also makes it a point to educate you along the way.... Very impressed with his work!
Bert Stjernholm
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Checked out the reviews and ratings. I called around noon on Friday because the spring has broke on my garage door. Tim the tech was at my house an hour later and the door was repaired within 45 minutes. Price was fair, tech was courtesy and my door was fixed. An overall good experience.
Jeanne King
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was on time, waited patiently for me, checked everything out and did a great job in checking everything to get me back in service!
Christine Fuentes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the spring on my old garage door opener broke, I asked my neighbor who he had used to fix his door and he highly recommended Precision to me. I'm glad he did because when Tom came out and looked at it he knew exactly what needed to be done and did it very quickly and efficiently. In turn, I would most certainly recommend Precision to any of the friends and neighbors if they need garage door opener installation or repair.
Donna Quadracci
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a return customer and will recommend you to my friends. The next morning service was incredible. The service man was prompt in fact early which was really appreciated. One thing you might tell your service people...it would be reallly helpful if they would write down rhe model and product number so I didn't have to climb the ladder to get it. I was oping it would be on the invoice but I didn't see it.
Lynda Chapman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is my go-to for garage door service. Tom Lathrop came once before because the hatch door on my car blocked the garage door. He didn't even charge me! This time Tom replaced the opener. He arrived early and the work was done quickly. Replacing an opener just before Christmas is painful, but Tom mitigated the pain by his prompt and cheerful service.
Ken Rudy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my garage door, I called and the service man came when they said he would and in 30 minutes had my problem fixed. I will put Precision Overhead Garage in my contacts and I will be comfortable recommending them. Thank you, Carol Morphew
Carol Morphew
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was a excellent technician. Very professional. Answered all my questions. Thanks for diagnosing the door problem in a very short period of time
Gary Butler
Service Provided:
Garage Door Repair
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