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Tom Lathrop
Tech ID#: 4
Reviews: 443
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 443 reviews, averaging:

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Review:

Tom was very punctual, polite, professional and efficient! Each step along the way, he informed me of what he found that needed attention and asked for my input regarding the repairs (along with pricing), so there were no surprises when he was finished and the bill was due. I highly recommend Precision Overhead Garage Door Service! I was also happy at how quickly we were able to get an appointment - next day service, first thing in the morning.
Sherrie Stille
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We appreciate the fast service to repair our garage door. Tom was professional and knowledgeable. We appreciate his consideration of our floors with the snow and quick repair of our door. Thank you very much. Malcolm and Janet Orton
Janet Orton
Service Provided:
Garage Door Repair
Review:

First met Tom last year where he installed a new door opener for us. He came today and fixed our door that was in bad shape. A treat to have him back he is a great asset to you company. VERY happy again with the good work he did. Thank you
Charles Edmonds
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Precision was able to send a repair person the first thing Monday morning. Tom had the parts he needed to make the repair on the spot, and he was a professional
Scott Rendleman
Service Provided:
Garage Door Repair
Review:

My garage door spring broke late in the evening. I called Precision right away and they were able to come out promptly the following morning. The technician arrived right on time and went to work changing out the garage door spring. He not only changed the springs but did an adjustment on the door to make it work better than ever. My sincere thanks to Precision for an excellent, timely job. I will call again.
Larry Eiseman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tom was awesome! Did a great job and we are very happy with how everything turned out!
Chris Jones
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was really surprised on how easy it was to deal with these folks. And when I was told they would come on the same day I was thrilled. But the best was on how 'Tom' fixed my garage door problem. It was not a 'slam dunk'. and then he said $65. will do it. Really fair. Thanks Precision... Richard Kaiser, Boulder.
Richard Kaiser
Service Provided:
Garage Door Repair
Review:

Service rep was personable, knowledgeable and professional. Ended up replacing both springs, all rollers and a new remote. Rather more expensive than I had originally planned, but I am extremely happy with the job!
Richard Hageman
Service Provided:
Garage Door Repair
Product:
Springs
Review:

MY ORIGINAL APPT. WAS FOR BETWEEN 12-2.. TOM CALLED ME AROUND 7:30 A.M. AND SAID HE WOULD BE HERE AT 8 A.M. WHICH WAS FINE WITH ME..HE WAS HERE PROMPTLY AT 8 A.M. HE IMMEDIATELY SAID THAT I HAD A BROKEN SPRING..THE BEARINGS NEEDED TO REPLACED AS WELL..I ASKED HIM HOW LONG IT WOULD TAKE AND HE SAID 45 MIN.. IT ONLY TOOK HIM ABOUT 35 MIN.. HE IS A PRO AT HIS WORK AND VERY FRIENDLY..HE DIDN'T SEEM TO MIND THAT I ASKED A LOT OF QUESTIONS.. GREAT JOB TOM.. THANK YOU.. I WILL USE PRECISION IN THE FUTURE IF NEEDED..
Rita
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding service. Tom was prompt and professional. He called in advance to let me know he was on his way and what his exact arrival time would be. He then arrived precisely on time. He diagnosed the problem efficiently. Tom then performed the work quickly. He made sure in advance that I understood what he would do and how much it would cost, and made sure afterwards that I was happy with his work and that I understood how to operate my new equipment. Tom was a pleasure to work with. I highly recommended Precision Garage Door of Colorado.
John H.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Precision was able provide next day service to solve my garage door problem. It was easy to set up an appointment and the service technician arrived early and completed the work in a very timely and professional manner. I would definitely use Precision for any future problems.
Ron Geary
Service Provided:
Garage Door Repair
Review:

Great service, same day arrival, Tom, the technician was great. Glad to know this company is in my neighborhood!!
Sharon Craft
Service Provided:
Garage Door Opener Repair
Review:

Excellent service, on time and very professional.
Ricardo Sanchez
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Tom has been at our home a couple times. He most recently installed a new LiftMaster garage door opener. He was early, efficient& very professional. Also the call center was very professional as well.
Richard Hehn
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

A job very well done! Thanks
Anitta Frant
Service Provided:
Install Garage Doors
Review:

*****
Anne Crimmins
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Precision came quickly after I called. The service provided explained everything clearly to me, worked efficiently, and was pleasant in every way. Excellent service!
Claudia Mills
Service Provided:
Garage Door Repair
Review:

Superior, professional prompt service . A definite “10”!
Mel Mardick
Service Provided:
Garage Door Repair
Review:

Tom arrived a couple of hours after our first call to install a new garage door opener. He took only about an hour to install the new unit along with an external key pad. Very courteous, efficient, and answered all our questions. I clicked on the 5-Star icon but didn't see any change so I hope that part of my review is received.
Ronald Crispe
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Mr. Tom Lathrop installed a new garage opener. He called before arriving and arrived within a few minutes of his estimated arrival time. Not only did he install the opener but he also adjusted the tension springs and repaired the attaching rod to the door which had been damaged. Tom lubricated all hinges and cleaned up and removed the scrap parts. He was finished in less that an hour. Great job.
Glenn - Firestone
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Repairman called to give me exact time, and was here a bit early. Door repaired and fixed in less than one hour.
Ardele Gifford
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tom was super pro and fast. He even came earlier than expected. New opener, and rollers. Great iPad credit card system. Very efficient. Highly recommend.
Chris Nauda
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Tom, the tech who serviced my door. Was very knowledgeable. He made the repairs quickly.
Kay Perman
Service Provided:
Garage Door Repair
Review:

Couldn't be more satisfied with the service!
Trent Stuart
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Great service. Diagnosed issue quickly and made immediate repairs.
Tom Puto
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

THIS IS THE ONLY DOOR COMPANY I HAVE USED AND THEY ARE ALWAYS ON TIME, WORK HARD, AND DO A TERRIFIC JOB. NEVER EVEN THOUGHT OF GOING WITH A DIFFERENT COMPANY.
Stan Unruh
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The technician, Tom Lathrop, was on time, friendly, knowledgeable, and professional. He completed the job in less than an hour at a very reasonable cost.
Harvey Bialy
Service Provided:
Garage Door Opener Repair
Review:

Fast service and very affordable.
Craig Balkin
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service!
Ryan Murgel
Service Provided:
Garage Door Repair
Review:

I've had them out twice now, once to fix a broken spring and this latest one to replace the opener. They are fast, do great work at a fair price. I remarked to the technician how much I appreciated his work as not everyone I have do work on my house seems to care. These guys will do you right.
Chris B.
Service Provided:
Garage Door Opener Install
Product:
Opener
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