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Read what people are saying
about Precision Garage Door in:

Castle Rock, CO

Precision Garage Door of Colorado
has received 86 reviews, averaging 4.88 Stars:
Review:

Would someone please contact me? I was grossly overcharged for repair of my garage door and want a manager to review the invoice with me. On top of being charged $900 + for spring and roller replacement, which after talking to another garage door company, should have only cost at most $300, my credit card was charged twice for that amount and I had to call to have the second charge removed.
Rhonda lancaster
Service Provided:
Garage Door Repair
Review:

Forgot the rear door of my car was still open and closed the garage door down on it, causing a cable to unravel and a top section to fall off the tracks. Called on a Sunday morning at 9:30am, was offered a timeframe between 12:00-2:00. James called at 12:30, and was to my house within 15 minutes. He was incredibly polite and knowledgeable, saw immediately what needed to be done. In addition, he went over and above to make a couple other adjustments which I didn’t even realize were needed....all at a very reasonable price. Thank you for your reputable service!
Emma Ratliff
Service Provided:
Garage Door Repair
Review:

Service was prompt, and the technician, Tyler, solved the problem in a courteous manner giving me confidence in the repair he made.
Dick Peterson
Service Provided:
Garage Door Repair
Review:

The technician that came to repair my garage door was extremely prompt, professional, courteous and knowledgeable! He was on site in less than two hours time from my initial phone call. Can’t get any better than that!
Jeff Fogg
Service Provided:
Garage Door Repair
Review:

Tyler helped us and he was knowledgeable, informative and made sure I understood what was going on. Thank you!
Keri Mcelwaine
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Awesome, fast, friendly, affordable and knowledgeable. Just what you want.
Chris Stockert
Service Provided:
Garage Door Repair
Review:

Very nice technician, knowledgeable, and completed job quickly. Will definitely use Precision again for any service needed.
Claudia Mead
Service Provided:
Garage Door Repair
Review:

Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.
Mike Moseley
Service Provided:
Garage Door Repair
Product:
Springs
Review:

This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.
Diane Burroughs
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.
Denise
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Needed a quick fix and you guys came thru!!!!
Don Putnam
Service Provided:
Garage Door Repair
Review:

Great service and products. Have used them twice.
Mark Rousseau
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Very good service. Appointment was set very soon after we called with a door that wouldn't open. Technician was an experienced pro. 5 Stars all the way!
Steve & kathryn Simpson
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I called Precision because my garage door stopped working. I was told that my spring needed to be replaced and it would cost $900! I asked if that was the lowest price he could give me as I've been a loyal customer and he said yes. I told him to go ahead and fix it and then I checked with another garage for repai company who said they would charge $375. I asked the technician and he got angry and said it's not the same spring and charged me $150 for labor when I told him O want going to pay $900. Be warned and die your due diligence or you could be ripped off!
Rob Carolus
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Greg came out and did an excellent job in diagnosing our popping noises. The panels need to be braced and it took care of the issue. He also did a quick tuneup and the door is running smooth and quiet again. I would, and will, highly recommend this company!
Bill Doyle
Service Provided:
Garage Door Repair
Review:

Great job! Used their service several times in last few years. Timely and efficient.
Judy & larry Dietz
Service Provided:
Garage Door Repair
Review:

Amazing service! Greg arrived within 15 minutes of call to report broken garage door spring and trapped cars. He was prompt, courteous, efficient, forthright and completed the repair quickly so we could get out in time for an appointment. Thank you for the prompt response!
Kathy North
Service Provided:
Broken Garage Door Spring Repair
Review:

I made an appointment to have my broken spring replaced and Dale and Bobby came out on a Sunday and fixed my springs and replaced the rollers. Dale and Bobby were great to deal with and I am telling everyone about them. They told me what I needed to fix and how much it was going to cost before they did anything. When they were done the door never worked so good and sounded so quiet. Thanks again guys you rock!!!
Bj Gibbs
Service Provided:
Broken Garage Door Spring Repair
Review:

Tech. Greg did an outstanding job in every aspect: 1) He called and we agreed he could come EARLY! (not to explain why he'd be late like most places!) 2) He was personable and professional in his manner and assessment. 3) He told me the cost of what he would need to do to fix the problem, BEFORE he did the work. 4) He explained things I could do to keep my garage doors working well and quietly. An all around great experience! Precision is my new garage door company! Thanks Greg!
Greg Bruce
Service Provided:
Garage Door Opener Repair
Review:

Brillant!!
Vic Goodiel
Service Provided:
Garage Door Repair
Review:

Greg was early, he did great work. He only did what was needed; no more, no less. Very professional and reasonable.
Tijian Smith
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Fast dispatch, on-time arrival, and quick repair!
Jason Hoang
Service Provided:
Garage Door Opener Repair
Review:

We were totally satisfied and will call again if we are ever in need of repairs or installation!! They responded the same day we contacted them and completed the service as well! Great job too!
Sallie Daihl
Service Provided:
Broken Garage Door Spring Repair
Review:

Greg did an amazing job. Originally, I thought I needed a new garage door opener and a repair to the top panel of the garage door itself. Greg assessed what was wrong and just repaired the gears in the existing opener, fixed and reinforced the door and changed the rollers and saved me a couple of hundred dollars too. I whole heartily recommend Precision.
Ken Walsh
Service Provided:
Garage Door Repair
Review:

Great company, Ben and his team are very driven and truly care about the customer experience.
Cam Mclean
Service Provided:
Garage Door Opener Repair
Review:

Called at 8pm and they were here at 8am the next day, fixed by 10:00am Couldn't ask for better service. Went above and beyond. Thanks
Nick Frasersmith
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I called as I had a broken spring. Excellent, courteous customer service. Our service tech, Greg, clearly explained pricing up front so I could understand my options. I would definitely recommend your service to neighbors and friends.
Brian Gretz
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician who performed the work on my garage door was Rick. He was professional, friendly, and on-time. The work he did (door panel replacement) reflected a high level of experience and dedication. Rick went above and beyond to provide same-day service as his schedule allowed on that very cold winter day. The price from Precision was also surprisingly affordable.
JD Castle Rock
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Service was prompt and professional and garage door is working great. Technician replaced steel center bearing as well which was a bit of a surprise when I saw it on the invoice, but he explained why and again was very professional a completed the job efficiently. I had mentioned the online coupon when I placed my order, then forgot to inform the technician who performed the service, however when contacting the offices at Precision Door they were exceptionally courteous and helpful in getting the adjustment made quickly.
Jim Holdridge
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Timeliness, courtesy was outstandind. A little pricier than other places
Ron Kingery
Service Provided:
Garage Door Repair
Product:
Springs
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