Lucas Wilson
Average: 4.93 stars
Lucas Wilson's Bio:
Firestone, CO
Mr Miller, Thank you for taking the time to reply to the request for a review of the recent service you had done. We appreciate you choosing Precision Garage Door Service for your garage door and opener needs, especially with the large number of companies, both smaller and much larger, in this busy Denver market. Although Precision does have locations all across America, we are all individually owned and operated and take pride in our professionally trained service technicians and office staff. We do monitor and record all calls to help train our office staff to be sure they are giving correct information when speaking to potential customers. Perhaps there was confusion as you were given pricing for a service fee and a range of prices for both extension springs or torsion springs, depending on what was needed. We cannot give an exact cost until a technician completes the 25 point safety inspection. Your technician did offer and apply a 10% discount off of the parts we installed. If you have any issues or needs in the future do not hesitate to reach out because we offer 24-hour service and we will answer no matter what time you call. Best regards, Bill - Manager PGDS of Denver
Northglenn, CO
We needed a quick repair to our garage door and put in the call in the morning and they called ahead and were there when stated. The work was done professionally and with in reason.. They did not try to over sell and did exactly what needed to be done! I would highly recommend Precision for your garage door needs!
- Rob Rowe
Broomfield, CO
Easy appointment setup. Timely arrival and repair. Great service technician. Thanks
- Todd M Vickers
Firestone, CO
Lucas came out within hours of my call. Quickly and professionally assessed the situation and now I have a funtioning and much quieter garage door opener! He was excellent!
- Cynthia Kosso
Broomfield, CO
Installation and tech did top notch work. Very fast and professional
- Robert Neilsen
Westminster, CO
Lucas did a great job replacing my springs, cables and cable bearings
- Gregory Franz
Thornton, CO
Lucas was awesome, he was able to quickly and professionally get our door back functioning.
- Keith Baker
Northglenn, CO
Lucas showed up and assessed the issue and then called Lift Master support where the lady verified what the problem was. She ordered the part and also was able to find a discount for the part. Lucas and Lift Master support did what they could to save dollars on the repair. I was very impressed with the honesty of Lucas and you most likely gained a customer for life! I don’t see the option below but I purchased a circuit board for the opener.
- Chuck Carillo
Erie, CO
Luke showed up ready and got us all taken care of the same day. New springs, new opener, new rollers, etc. Everything works great. Awesome service.
- Jeff Hall
Commerce City, CO
The Precision repairman arrived on time and completed the repairs in a very short period of time. He made sure to explain the repairs and why they were needed.
- Doug Conner
Firestone, CO
Chose them because they offered same day service!
- Cathy Baldwin
Boulder, CO
Prior customer
- Judy Brantz
Westminster, CO
Luke did a great job today. On time and on point
- Steve Ladd
Broomfield, CO
Precision is the garage door service provider to use whether for preventative maintenance or repair. They are courteous, direct and honest! No reason to shop around.
- Todd Bontrager
Longmont, CO
Luke was friendly, knowledgeable and fixed an aggravating problem quickly. Great service
- Laird Wolfe
Broomfield, CO
On time & Great Service
- Pamela And John Subry
Thornton, CO
Fast, efficient and knowledgeable. They were able to get my door fixed and up and running again in less than an hour.
- Andrew Dawson
Denver, CO
Staff over the phone was really helpful. An appointment was scheduled and field tech call that they could come earlier. Field tech (Lucas)discussed options, we agreed on a price and the work was professionally done and quickly performed. Recommend them for this type of work.
- Gerardo Martinez
Longmont, CO
Excellent service, very knowledgeable, honest, very thorough in taking care of all issues related to the service being provided.
- Wayne Patrick
Broomfield, CO
Excellent service. Punctual Professional Courteous Fast I already recommended Lucas to a neighbor.
- Larry Baker
Commerce City, CO
Ben did a great job. Clearly explained what needed to be done to fix the door, both long term and short term.
- Derek Struxness
Longmont, CO
I called Precision in the morning, and that same afternoon we had a confirmed appointment with Luke. Luke was very professional and knowledgeable and a pleasure to work with. He diagnosed our issues with our noisy garage door. He suggested new rollers and it totally solved our problem. Thank you Luke and precision garage door for your service. Bobby and Beth
- Robert Dazey
Longmont, CO
I chose Precision Door service to fix my garage door because they had previously fixed my door and provided good service. The technician (Luke) was very knowledgeable and friendly. He answered all my questions and did a great job. If I have any other problems with my garage door, I would not hesitate to call Precision again.
- Bill Funk
Boulder, CO
After calling a couple other garage-door places, who never got back to me, I remembered that Precision had fixed our springs some years ago and did a great job. I called them for a garage door that was only partially shutting and a fraying cable, and Luke came out the same day, took a look, gave me an estimate, and got the work done all in one fell swoop. The door works great now--new casters, lubricated, new cable, and it shuts all the way. The estimate was on point as well. Great service, extremely timely, and fair pricing. Highly recommend!
- Matt Samet
Brighton, CO
Lukas asked what we needed, we wanted two springs above the garage door instead of one. He showed the ones that would work best for our garage door and opener. What it would cost and the cost of new rollers with ball hearings. We went ahead and had everything installed. The cost was fair and he did a great job. Appreciate him being up front and honest about everything . Would recommend your company.
- Charles Vigil
Louisville, CO
Cannot recommend this company enough. Extremely helpful!
- Kayla Hachen
Longmont, CO
I contacted PGDS for a tune up of my garage door opener and door, my experience with the crew and I am satisfied with the company response since I first called them to install the opener a few years ago. The response was quick and the technicians pointed out and fixed an issue affecting the proper function of the door at closing. Excellent job!
- Roberto Valladares
Fort Lupton, CO
Luke was very knowledgeable and professional. Clearly explained what the issues were and kept me updated on pricing. Repairs/adjustments made promptly and skillfully. Door worked well upon completion.
- Jim Jacobs
Will provided complete explanation of service and completed the repair of the spring in good time. The cost of the repair was extremely high. The person who took my call and scheduled the service was way low on the estimate for the spring cost of between $200 and 400. Being a huge company like precision,I would like to think that you could be much fairer with your prices.
- Jeff Miller