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Would have thought the service would have included programming the car remotes and that the second light in the overhead unit would have a bulb. Expensive for the return and competitively...had to haggle.

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Tyler was on time, professional and got things up and running in no time.

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Would someone please contact me? I was grossly overcharged for repair of my garage door and want a manager to review the invoice with me. On top of being charged $900 + for spring and roller replacement, which after talking to another garage door company, should have only cost at most $300, my credit card was charged twice for that amount and I had to call to have the second charge removed.

Review:

Forgot the rear door of my car was still open and closed the garage door down on it, causing a cable to unravel and a top section to fall off the tracks. Called on a Sunday morning at 9:30am, was offered a timeframe between 12:00-2:00. James called at 12:30, and was to my house within 15 minutes. He was incredibly polite and knowledgeable, saw immediately what needed to be done. In addition, he went over and above to make a couple other adjustments which I didn’t even realize were needed....all at a very reasonable price. Thank you for your reputable service!

Review:

Tyler was our technician and he was fantastic. Arrived at the time he texted and explained all the issues and options. After he finished, he showed me all the new parts and checked the garage door opener. Would definitely use Precision Door again.

Review:

Our garage door would not close as the electric eye seemed to think something was blocking it. I called Precision since they had repaired the door a couple of years ago. They explained the problem as the sensors were not connecting and I tried to fix it with their help. I couldn't get the sensors to line up. A few hours later one of their installers showed up and fixed the problem. He was very professional and explained the problem. He did not charge me for fixing the problem. Now my wife is happy that the door is fixed and I am happy that she is happy. A great business.

Review:

Service was prompt, and the technician, Tyler, solved the problem in a courteous manner giving me confidence in the repair he made.

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The technician that came to repair my garage door was extremely prompt, professional, courteous and knowledgeable! He was on site in less than two hours time from my initial phone call. Can’t get any better than that!

Review:

When I called I was able to get a service call for the next day, but then they called back and were able to come the same day and arrived within a couple hours of my phone call. Tyler was nice and explained and showed me everything and fixed my garage door within an hour. The service was excellent. A time before this they came out and did a quick fix to the garage door eyes, they weren't lining up, and they didn't charge us. They are very nice.

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Precision replaced my garage door springs 11 years ago. No other springs have lasted even a third that long. Three hours after I called Precision the job was completed.

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Courteous and profession. Fixed a really jacked up garage door situation quickly and thoroughly. Replaced parts buying me more years on an old heavy door. This was the second time using this company....will call on them again for sure!

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Tyler helped us and he was knowledgeable, informative and made sure I understood what was going on. Thank you!

Review:

Discovered broken spring at 9pm. Was able to contact them and schedule an appointment that same night through chat. Was very quick and easy to deal with. Repair was done well. Would recommend

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The technician was knowledgeable and very nice. He repaired the springs and was honest about what work was needed. Even though there was a miscommunication on my part , the company worked with me for a good result. I thank them for working with me. I will use them again!

Review:

Awesome, fast, friendly, affordable and knowledgeable. Just what you want.

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Thank you for getting Bobby here so quickly on a Saturday afternoon after our garage door spring broke. He quickly assessed the problem and repaired it in a very short time. Very professional. Thank you!

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Very nice technician, knowledgeable, and completed job quickly. Will definitely use Precision again for any service needed.

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Very friendly staff. Got the job done fully. Will def recommend them to friends and family members. Reliable and prompt service.

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Our experience with Precision was excellent! Our garage door opener broke at 1 p.m. and Tyler was installing a new opener by 4 p.m. that same day. He was very knowledgeable and explained everything clearly. Tyler really went the extra mile to take care of us--We appreciate him!

Review:

I called Precision ...to be honest, I did a Google research...after reading reviews, they seemed to be to best company. They arrived within 45 minutes of my call.. He was personable, courteous and very knowledgeable and presented me with 3 separate options for repair. After a brief review, I selected middle option and the repairs were made immediately. He also adjusted everything to make sure it was working properly. I had springs replaced as well as bearings. I would highly recommend Precision

Review:

They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.

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Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.

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Great experience. Everyone I spoke with was very professional. Tyler was on time and friendly. He was knowledgeable and never made me feel like he was trying to sell me more then what we needed. The work was quick and the price was fair.

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Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.

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This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.

Review:

I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.

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Needed a quick fix and you guys came thru!!!!

Review:

Very satisfied with service and the technician Tyler. He thoroughly explained what was wrong with my door, how the door is supposed to function, and recommendations to remedy those problems. There was no pressure to make a purchase and great, timely customer service. Thank you

Review:

I called on a Monday and the appointment was for the very next day Tuesday 8:00 AM. Great quick response, service tech was great so very happy!!!

Review:

Great service and products. Have used them twice.