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When I called I was able to get a service call for the next day, but then they called back and were able to come the same day and arrived within a couple hours of my phone call. Tyler was nice and explained and showed me everything and fixed my garage door within an hour. The service was excellent. A time before this they came out and did a quick fix to the garage door eyes, they weren't lining up, and they didn't charge us. They are very nice.

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Precision replaced my garage door springs 11 years ago. No other springs have lasted even a third that long. Three hours after I called Precision the job was completed.

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Courteous and profession. Fixed a really jacked up garage door situation quickly and thoroughly. Replaced parts buying me more years on an old heavy door. This was the second time using this company....will call on them again for sure!

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Tyler helped us and he was knowledgeable, informative and made sure I understood what was going on. Thank you!

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Discovered broken spring at 9pm. Was able to contact them and schedule an appointment that same night through chat. Was very quick and easy to deal with. Repair was done well. Would recommend

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The technician was knowledgeable and very nice. He repaired the springs and was honest about what work was needed. Even though there was a miscommunication on my part , the company worked with me for a good result. I thank them for working with me. I will use them again!

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Awesome, fast, friendly, affordable and knowledgeable. Just what you want.

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Thank you for getting Bobby here so quickly on a Saturday afternoon after our garage door spring broke. He quickly assessed the problem and repaired it in a very short time. Very professional. Thank you!

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Very nice technician, knowledgeable, and completed job quickly. Will definitely use Precision again for any service needed.

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Very friendly staff. Got the job done fully. Will def recommend them to friends and family members. Reliable and prompt service.

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Our experience with Precision was excellent! Our garage door opener broke at 1 p.m. and Tyler was installing a new opener by 4 p.m. that same day. He was very knowledgeable and explained everything clearly. Tyler really went the extra mile to take care of us--We appreciate him!

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I called Precision ...to be honest, I did a Google research...after reading reviews, they seemed to be to best company. They arrived within 45 minutes of my call.. He was personable, courteous and very knowledgeable and presented me with 3 separate options for repair. After a brief review, I selected middle option and the repairs were made immediately. He also adjusted everything to make sure it was working properly. I had springs replaced as well as bearings. I would highly recommend Precision

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They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.

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Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.

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Great experience. Everyone I spoke with was very professional. Tyler was on time and friendly. He was knowledgeable and never made me feel like he was trying to sell me more then what we needed. The work was quick and the price was fair.

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Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.

Review:

This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.

Review:

I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.

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Needed a quick fix and you guys came thru!!!!

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Very satisfied with service and the technician Tyler. He thoroughly explained what was wrong with my door, how the door is supposed to function, and recommendations to remedy those problems. There was no pressure to make a purchase and great, timely customer service. Thank you

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I called on a Monday and the appointment was for the very next day Tuesday 8:00 AM. Great quick response, service tech was great so very happy!!!

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Great service and products. Have used them twice.

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James was pleasant, efficient and did a good job.

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Zac did an excellent and very efficient job. I was very impressed with his timeliness and how clean he left the job site. Very professional and extremely knowledgeable

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Fast service, reasonable pricing.

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On time for the appointment. Quick installation. Polite and professional!

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Perfect service. The guys were on time, fast and very professional. They did an awesome job and I like the options presented to me.

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Very good service. Appointment was set very soon after we called with a door that wouldn't open. Technician was an experienced pro. 5 Stars all the way!

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James was great. Although my old garage door opener was DOA James installed the new one fast and clean. Thanks Precision!

Review:

I called Precision because my garage door stopped working. I was told that my spring needed to be replaced and it would cost $900! I asked if that was the lowest price he could give me as I've been a loyal customer and he said yes. I told him to go ahead and fix it and then I checked with another garage for repai company who said they would charge $375. I asked the technician and he got angry and said it's not the same spring and charged me $150 for labor when I told him O want going to pay $900. Be warned and die your due diligence or you could be ripped off!