Review:

I called Precision ...to be honest, I did a Google research...after reading reviews, they seemed to be to best company. They arrived within 45 minutes of my call.. He was personable, courteous and very knowledgeable and presented me with 3 separate options for repair. After a brief review, I selected middle option and the repairs were made immediately. He also adjusted everything to make sure it was working properly. I had springs replaced as well as bearings. I would highly recommend Precision

Review:

They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.

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Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.

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Great experience. Everyone I spoke with was very professional. Tyler was on time and friendly. He was knowledgeable and never made me feel like he was trying to sell me more then what we needed. The work was quick and the price was fair.

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Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.

Review:

This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.

Review:

I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.

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Needed a quick fix and you guys came thru!!!!

Review:

Very satisfied with service and the technician Tyler. He thoroughly explained what was wrong with my door, how the door is supposed to function, and recommendations to remedy those problems. There was no pressure to make a purchase and great, timely customer service. Thank you

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I called on a Monday and the appointment was for the very next day Tuesday 8:00 AM. Great quick response, service tech was great so very happy!!!

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Great service and products. Have used them twice.

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James was pleasant, efficient and did a good job.

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Zac did an excellent and very efficient job. I was very impressed with his timeliness and how clean he left the job site. Very professional and extremely knowledgeable

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Fast service, reasonable pricing.

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On time for the appointment. Quick installation. Polite and professional!

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Perfect service. The guys were on time, fast and very professional. They did an awesome job and I like the options presented to me.

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Very good service. Appointment was set very soon after we called with a door that wouldn't open. Technician was an experienced pro. 5 Stars all the way!

Review:

James was great. Although my old garage door opener was DOA James installed the new one fast and clean. Thanks Precision!

Review:

I called Precision because my garage door stopped working. I was told that my spring needed to be replaced and it would cost $900! I asked if that was the lowest price he could give me as I've been a loyal customer and he said yes. I told him to go ahead and fix it and then I checked with another garage for repai company who said they would charge $375. I asked the technician and he got angry and said it's not the same spring and charged me $150 for labor when I told him O want going to pay $900. Be warned and die your due diligence or you could be ripped off!

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Came out the same day to fix springs. Very nice repairmen, and door works great!

Review:

Great people and are experts as Ben do very good work and do not overcharge. I find very knowledgeable and so are efficient.

Review:

Greg came out and did an excellent job in diagnosing our popping noises. The panels need to be braced and it took care of the issue. He also did a quick tuneup and the door is running smooth and quiet again. I would, and will, highly recommend this company!

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Great job! Used their service several times in last few years. Timely and efficient.

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Prompt and efficient service

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Service and work done was top notch. On time (early actually). I've used Precision twice- one repair and one new door. I wouldn't call anyone else.

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Amazing service! Greg arrived within 15 minutes of call to report broken garage door spring and trapped cars. He was prompt, courteous, efficient, forthright and completed the repair quickly so we could get out in time for an appointment. Thank you for the prompt response!

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Thanks for making things right. Garage door is now fixed.

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Excellent service, prompt response.

Review:

Great service! You installed our insulated garage doors, so we called you for this repair. A tech was at our home within two hours (on a Saturday) and replaced the springs and rollers.

Review:

I made an appointment to have my broken spring replaced and Dale and Bobby came out on a Sunday and fixed my springs and replaced the rollers. Dale and Bobby were great to deal with and I am telling everyone about them. They told me what I needed to fix and how much it was going to cost before they did anything. When they were done the door never worked so good and sounded so quiet. Thanks again guys you rock!!!