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Read what people are saying
about Precision Garage Door

Precision Garage Door of Colorado
has received 76 reviews, averaging 4.00 Stars:
1 2 3 4 5
Review:

The tech was prompt and courteous. He upsold other items that I’m not sure we really needed but purchased anyway to avoid issues down the road. Although the door is louder than before, everything appears to be running great. Thank you

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Brandon Lineback Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brandon Lineback
Review:

Have used Precision for the past 20 years. Always answer the phone. Usually can get repairman out the next day or 2. Never late. Not in-expensive but worth it in our opinion.

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James Rubesne Service Provided:
Garage Door Opener Install

Technician: James Rubesne
Review:

Despite a delayed arrival and a rescheduling hiccup, the garage door technician, Marc, provided wonderful service. He was polite, professional, and ultimately resolved the issue with expertise. While punctuality could be improved (or gift a tardiness discount for services rendered), his exceptional demeanor and skill makes Precision Door worth considering for any garage door needs.

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Marc Hudson Service Provided:
Garage Door Repair

Product:
Springs

Technician: Marc Hudson
Review:

Marc was friendly, professional and explained what he was going to do, what he did, what he recommended. I chose Precision because you installed my garage door a number of years back and have been very pleased with the door.

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Marc Hudson Service Provided:
Garage Door Repair

Technician: Marc Hudson
Review:

I found Precision online. It was during the evening hours when my spring on the door broke and there was someone who answered the phone immediately. I chose Precision because of the BBB rating and the quick response. Jesse did an excellent job making the repair. He was knowledgeable and skilled. I thought the price was a little high (hence the 4 stars), but sometimes it is worth it to get the job done quickly and correctly.

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Jessie Apolinar Service Provided:
Broken Garage Door Spring Repair

Technician: Jessie Apolinar
Review:

I was very happy with the prompt and courteous service provided. The only thing I am disappointed with is that I have an invoice showing that I had previously paid for a service (albeit in 2001) which guaranteed many parts for life. However, none of the parts replaced on today's visit were considered. I'm guessing the technician wasn't familiar with such a warranty or Precision doesn't honor the agreement any longer.

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Brian Kirkland Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Brian Kirkland
Review:

They were able to come out on a Sunday morning and fix the garage door!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I found the service to be netter than I expected.

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Service Provided:
Broken Garage Door Spring Repair

Review:

Extremely prompt service, called Sat. morning and had service call early aft same day, installed new opener, installer professional,knowledgeable, helpful. Quick install time 1-1.5 hrs. Comment : invoice was sent by phone after and does not identify model of opener installed. Literature left me references 5 different models? Checking reviews for model installed(eventually finding # on unit), I am not pleased with reviews and likely would not have purchased. Time will tell if poor reviews are justified, and if seemingly premium price warranted.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Researched for a local company to replace a broken spring. Read about company and customer reviews. Was pleased with what I read. Called for an appt. Tom came and fixed the problems and was on his way. I now had a working garage door. Thank you for getting the work done quickly and correctly.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
Review:

Bobby did a great job fixing our garage door. He was polite and knowledgable, He adjjusted our door, replaced the eye, and made sure all was working well.

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Service Provided:
Garage Door Repair

Review:

After a difficult start with the person who answers the 800 phone number, Donovan redeemed my impression of your company. The customer service person needs educating on dealing with phone calls.

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Service Provided:
Garage Door Repair

Review:

The installer was very polite when the door was damaged you replaced it no problem

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Service Provided:
Install Garage Doors

Review:

Garrett came earlier than scheduled, performed the repair in a professional manner, and explained what he did. I am very pleased with the whole transaction, from scheduling through payment.

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Service Provided:
Garage Door Repair

Review:

Great service, on time, and Bobby, the technician, was efficient and knowledgeable answering my questions. No complaints and am satisfied with the job well done. (5) year guarantee is a definite selling point

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

well done thanks

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Found Precision on Google, coordinated their service using their website Chat feature, showed up as promised and fixed my broken spring in 1 1/2 hours. All good and we're very happy. Considering their "transparency" claim, I was surprised to learn that there's a $65 trip charge, which the Chat person never disclosed. The charge is okay, but I really think that their Chat service should also demonstrate transparency. So, fair warning: Every service call is $65/trip.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I picked you guys because you were the first one I saw on my Google search for garage repair Littleton. It was quick and easy to make an appointment. Robert was very polite and fixed my garage quickly. I made my appointment at 9:45 and the garage was fixed by 11:30! I loved the fast and responsive service. My only complaint is the price, I knew I was paying more than I would if I'd gone with another company but to pay almost $300 more was a little hard to swallow. I had the springs, rollers, pulleys, and cables replaced on my garage door.

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A Response from: Ben

Amy, Thank you for using Precision Garage Door Service for your garage door needs and thank you for the kind words towards our technician, Bobby! We strive for 100% customer satisfaction from every customer and we are glad your needs where met. Though we may not be the "cheapest" as far as costs, our pricing is competitive with the market standards and we stand behind our certified and trained technicians, the quality of our parts and the warranties we offer. See our website before your next service and you will find coupons or monthly discounts we can may be offering. Please do not hesitate to call if as need arises. Best regards, Bill - Manager PDS-CO

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Service was great. He did what was needed to fix the problem. I thought the price was high, but needed the door fix that day.

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Manager: Bill Nashwinter
Review:

Great service...for the second time! Super fast! Tom was here within two hours of calling, and fixed my garage quickly. The only reason I didn't leave 5 stars is because of price. It cost $700 for two springs and two bearings. Would be nice if you waived the service fee if the bill is over $500 or something. Just a thought. We are glad to have our garage working perfectly. Even though it can be pricey, I would still recommend Precision for sure, based on customer service, and how quickly you came out.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
Review:

Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)

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Tom Lathrop Service Provided:
Garage Door Opener Install

Product:
Opener

Technician: Tom Lathrop
Review:

Quick service, was able to get a technician the same day I called within 3 hours. Receptionist and technician very professional. A little pricey for the garage door opener but wanted to get done to avoid having to call for replacement sooner than later. Have seen ads in mailers and reviewed website

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James Rubesne Service Provided:
Garage Door Repair

Product:
Opener

Technician: James Rubesne
Review:

Great service. Super kind and informative. A little on the expensive side. I paid $950.00 for 12 wheels, 2 springs, 2 drums, 2 hinges and spray grease with 90 minutes of labor for 2 technicians.

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James Rubesne Service Provided:
Garage Door Repair

Product:
Springs

Technician: James Rubesne
Review:

When we searched for our original garage door installer apparently no longer in business, Precision came up. Service was prompt and courteous, diagnosis was logical and clear, replacement and service were quick and well done.

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Tom Lathrop Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tom Lathrop
Review:

My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.

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James Rubesne Service Provided:
Garage Door Repair

Technician: James Rubesne
Review:

Superior, professional prompt service . A definite “10”!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
Review:

I had the technician come out to fix the opener (it was not working correctly). He was able to do that but unfortunately, found repairs needed on the door. It was more than I was planning on spending, however, he gave me 3 different options and costs for repair and was able to complete the work in a timely manner.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The tech they sent was quick,polite, and fixed my door issue. My door works now, so I am happy. Also he told me what I can do to make it a bit better.

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Service Provided:
Garage Door Repair

Review:

Came out the same day to fix springs. Very nice repairmen, and door works great!

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Service Provided:
Garage Door Repair

Review:

The technician was prompt and professional and efficient. Tom Gave me information i needed. 2 points of concern. He did not wear ar ask if booties needed to be worn while in my home. This is becoming the industry standard now. Also while having to use my front door. While he was going in and out he kept leaving the front door open.

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A Response from: Ben

Brent, Thank you for the feedback. We will address your concerns with our technicians in regards to entering the home, wearing booties and making sure to close the door after entering and exiting. Please do not hesitate to contact us with future garage door and opener problems. Best regards, Bill

Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
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Denver, Lakewood, Aurora Area

(303) 858-9035

(303) 858-9035
Arvada & Broomfield Area

(303) 424-0830

(303) 424-0830
Boulder & Longmont Area

(303) 527-1905

(303) 527-1905
Castle Rock & Parker Area

(303) 858-8388

(303) 858-8388
Brighton Area

(303) 424-0830

(303) 424-0830
Evergreen Area

(303) 416-8466

(303) 416-8466
Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112