Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 78 reviews, averaging 4.00 Stars:
Castle Rock, CO
Service Provided:
Product:
Technician: James Rubesne
Parker, CO
Courteous rep and knowledgeable
- Ed Hill
Firestone, CO
The tech was prompt and courteous. He upsold other items that I’m not sure we really needed but purchased anyway to avoid issues down the road. Although the door is louder than before, everything appears to be running great. Thank you
- Faith Baker
Castle Rock, CO
Have used Precision for the past 20 years. Always answer the phone. Usually can get repairman out the next day or 2. Never late. Not in-expensive but worth it in our opinion.
- Jim Armstrong
Parker, CO
Despite a delayed arrival and a rescheduling hiccup, the garage door technician, Marc, provided wonderful service. He was polite, professional, and ultimately resolved the issue with expertise. While punctuality could be improved (or gift a tardiness discount for services rendered), his exceptional demeanor and skill makes Precision Door worth considering for any garage door needs.
- Kelly Munson
Product:
Centennial, CO
Marc was friendly, professional and explained what he was going to do, what he did, what he recommended. I chose Precision because you installed my garage door a number of years back and have been very pleased with the door.
- Hal Carspecken
Thornton, CO
I found Precision online. It was during the evening hours when my spring on the door broke and there was someone who answered the phone immediately. I chose Precision because of the BBB rating and the quick response. Jesse did an excellent job making the repair. He was knowledgeable and skilled. I thought the price was a little high (hence the 4 stars), but sometimes it is worth it to get the job done quickly and correctly.
- Audrey Speed
Golden, CO
I was very happy with the prompt and courteous service provided. The only thing I am disappointed with is that I have an invoice showing that I had previously paid for a service (albeit in 2001) which guaranteed many parts for life. However, none of the parts replaced on today's visit were considered. I'm guessing the technician wasn't familiar with such a warranty or Precision doesn't honor the agreement any longer.
- Jim Stellini
Commerce City, CO
They were able to come out on a Sunday morning and fix the garage door!
- Charles Sauceda
Product:
Centennial, CO
I found the service to be netter than I expected.
- Dave Ruble
Arvada, CO
Extremely prompt service, called Sat. morning and had service call early aft same day, installed new opener, installer professional,knowledgeable, helpful. Quick install time 1-1.5 hrs. Comment : invoice was sent by phone after and does not identify model of opener installed. Literature left me references 5 different models? Checking reviews for model installed(eventually finding # on unit), I am not pleased with reviews and likely would not have purchased. Time will tell if poor reviews are justified, and if seemingly premium price warranted.
- James Kotowski
Product:
Erie, CO
Researched for a local company to replace a broken spring. Read about company and customer reviews. Was pleased with what I read. Called for an appt. Tom came and fixed the problems and was on his way. I now had a working garage door. Thank you for getting the work done quickly and correctly.
- Marylou Joselyn
Highland, CO
Bobby did a great job fixing our garage door. He was polite and knowledgable, He adjjusted our door, replaced the eye, and made sure all was working well.
- Sherry Smiley
Arvada, CO
After a difficult start with the person who answers the 800 phone number, Donovan redeemed my impression of your company. The customer service person needs educating on dealing with phone calls.
- Steve & carolyn Julian
Arvada, CO
The installer was very polite when the door was damaged you replaced it no problem
- Richard Eberhardt
Centennial, CO
Garrett came earlier than scheduled, performed the repair in a professional manner, and explained what he did. I am very pleased with the whole transaction, from scheduling through payment.
- Hal Carspecken
Golden, CO
Great service, on time, and Bobby, the technician, was efficient and knowledgeable answering my questions. No complaints and am satisfied with the job well done. (5) year guarantee is a definite selling point
- Gregg Savajian
Product:
Arvada, CO
well done thanks
- Ed Sheats
Product:
Arvada, CO
Found Precision on Google, coordinated their service using their website Chat feature, showed up as promised and fixed my broken spring in 1 1/2 hours. All good and we're very happy. Considering their "transparency" claim, I was surprised to learn that there's a $65 trip charge, which the Chat person never disclosed. The charge is okay, but I really think that their Chat service should also demonstrate transparency. So, fair warning: Every service call is $65/trip.
- Doug McCready
Product:
Littleton, CO
I picked you guys because you were the first one I saw on my Google search for garage repair Littleton. It was quick and easy to make an appointment. Robert was very polite and fixed my garage quickly. I made my appointment at 9:45 and the garage was fixed by 11:30! I loved the fast and responsive service. My only complaint is the price, I knew I was paying more than I would if I'd gone with another company but to pay almost $300 more was a little hard to swallow. I had the springs, rollers, pulleys, and cables replaced on my garage door.
- Amy Rauch
Amy, Thank you for using Precision Garage Door Service for your garage door needs and thank you for the kind words towards our technician, Bobby! We strive for 100% customer satisfaction from every customer and we are glad your needs where met. Though we may not be the "cheapest" as far as costs, our pricing is competitive with the market standards and we stand behind our certified and trained technicians, the quality of our parts and the warranties we offer. See our website before your next service and you will find coupons or monthly discounts we can may be offering. Please do not hesitate to call if as need arises. Best regards, Bill - Manager PDS-CO
Product:
Parker, CO
Service was great. He did what was needed to fix the problem. I thought the price was high, but needed the door fix that day.
- Leo Hamilton
Boulder, CO
Great service...for the second time! Super fast! Tom was here within two hours of calling, and fixed my garage quickly. The only reason I didn't leave 5 stars is because of price. It cost $700 for two springs and two bearings. Would be nice if you waived the service fee if the bill is over $500 or something. Just a thought. We are glad to have our garage working perfectly. Even though it can be pricey, I would still recommend Precision for sure, based on customer service, and how quickly you came out.
- Adam Rongey
Erie, CO
Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)
- Sharon B
Aurora, CO
Quick service, was able to get a technician the same day I called within 3 hours. Receptionist and technician very professional. A little pricey for the garage door opener but wanted to get done to avoid having to call for replacement sooner than later. Have seen ads in mailers and reviewed website
- RJ
Parker, CO
Great service. Super kind and informative. A little on the expensive side. I paid $950.00 for 12 wheels, 2 springs, 2 drums, 2 hinges and spray grease with 90 minutes of labor for 2 technicians.
- Nicholas Sekol
Boulder, CO
When we searched for our original garage door installer apparently no longer in business, Precision came up. Service was prompt and courteous, diagnosis was logical and clear, replacement and service were quick and well done.
- Roger Bresnik
Littleton, CO
My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.
- Steve Kuethe
Longmont, CO
Superior, professional prompt service . A definite “10”!
- Mel Mardick
Denver, CO
I had the technician come out to fix the opener (it was not working correctly). He was able to do that but unfortunately, found repairs needed on the door. It was more than I was planning on spending, however, he gave me 3 different options and costs for repair and was able to complete the work in a timely manner.
- Missy Tasky
Product:
Aurora, CO
The tech they sent was quick,polite, and fixed my door issue. My door works now, so I am happy. Also he told me what I can do to make it a bit better.
- Mitch Pinchuk
Good service, good product (Liftmaster), and a good upgrade for our double garage. Thanks.
- Kevin Kimberling