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Read what people are saying
about Precision Garage Door

Precision Garage Door of Colorado
has received 52 reviews, averaging 4.00 Stars:
Review:

My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.
Steve Kuethe
Service Provided:
Garage Door Repair
Review:

Superior, professional prompt service . A definite “10”!
Mel Mardick
Service Provided:
Garage Door Repair
Review:

I had the technician come out to fix the opener (it was not working correctly). He was able to do that but unfortunately, found repairs needed on the door. It was more than I was planning on spending, however, he gave me 3 different options and costs for repair and was able to complete the work in a timely manner.
Missy
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The tech they sent was quick,polite, and fixed my door issue. My door works now, so I am happy. Also he told me what I can do to make it a bit better.
Mitch Pinchuk
Service Provided:
Garage Door Repair
Review:

Came out the same day to fix springs. Very nice repairmen, and door works great!
Cherie Pritchard
Service Provided:
Garage Door Repair
Review:

The technician was prompt and professional and efficient. Tom Gave me information i needed. 2 points of concern. He did not wear ar ask if booties needed to be worn while in my home. This is becoming the industry standard now. Also while having to use my front door. While he was going in and out he kept leaving the front door open.
Brent Marceca
A Response from: Ben

Brent, Thank you for the feedback. We will address your concerns with our technicians in regards to entering the home, wearing booties and making sure to close the door after entering and exiting. Please do not hesitate to contact us with future garage door and opener problems. Best regards, Bill

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Good and fast service, but it was at a premium price
Tom Braschler
Service Provided:
Broken Garage Door Spring Repair
Review:

Caleb was nice, pretty informative. Fixed my garage door, and recognized that my springs were the wrong set. Fast and very courteous!!
Lemar Owensby
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Thanks for making things right. Garage door is now fixed.
Rebecca Bolsen
Service Provided:
Garage Door Repair
Review:

Good service. The gentleman who came to our house was professional and informative. We thought the problem was cause by one thing and the repairman diagnosed the problem as something different. I really appreciate him taking the time to explain the issue to make sure we were comfortable and informed before we made any repair or replacement decisions. I will definitely use them for any future garage door repair needs.
Russ Orton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

It was great to schedule late at night which is when my garage door spring "sprung". The technician as were on time and honest about what needed repair. Great job!
Donna
Service Provided:
Garage Door Repair
Review:

I had my garage door repaired recently. They did both spring repair and roller replacements. I think the repair tech was very knowledgeable and the garage door is working better than ever. Both schedulers and techs are professional and friendly. My only negative comment is that my repair was scheduled for between noon and 2 and repairman did not arrive until after scheduled time.
Angela Wachendorf
A Response from: Ben

Thank you for the

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Precision did a great job for me. There were prompt and finished the job as asked with no issues.
Steve Altermatt
Service Provided:
Garage Door Repair
Review:

I had a bearing wear out on my opener and the chain was slipping - Tom was able to come out the next day and identify the problem and had the part on his truck and made the repair right then - this is second time I have had Tom and Precision out to do work for me (the two visits were not related)- I am quite please and would highly recommend
Henry Freedman
Service Provided:
Garage Door Opener Repair
Review:

Coming home late in the evening our garage door spring broke after the door closed with both cars in the garage. We couldn't open the door to get our cars out. At that hour, Precision was one of the few with 24 hour live person answering personnel. I booked an appointment for 1rst thing in the morning and Rick was here right on time. Within an hour our situation was rectified with a couple of newly installed springs. (2 not 1)The price was a bit of a surprise as apparently we had been quoted pricing for replacing 1 spring instead of two. Despite that, great people!
Robert (Bob) Schlachter
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very pleased with Precisions service as they were able to come when I got off work and had 4-6p appointments available - Tom/tech was very personable and did the service, adjust and nylon roller replacement very quickly - Tom informed me of what might be the next problem that I may face - he also showed me the easiest way to adjust the tension on the opener - again I highly recommend
Henry Freedman
Service Provided:
Broken Garage Door Spring Repair
Review:

Thanks for the quick and courteous service. I would recommend you to anyone who needs their garage doors repaired.
JOSIE KELLER
Service Provided:
Broken Garage Door Spring Repair
Review:

We needed one spring repaired. Upon inspection, Tom found all the bearings and rollers also needed replaced. His work was efficient and well done. He was knowledgeable and friendly. We are very satisfied with the work and the price was right!
John Robinson
Service Provided:
Garage Door Repair
Review:

The better business bureau rating is usually where I start my search! This company was local which is also important and highly rated. I called the receptionist was very courtious and helpful, availability was good, service was professional and done well! I would recommend this company to any one. Oh and very reasonably priced!! Sincerely Jennifer K.
Jennifer Kampf
Service Provided:
Garage Door Opener Repair
Review:

We were introduced to Precision through a deal offered by AAA Colorado for a garage door opener servicing. We trusted AAA to recommend a company and we were not disappointed. The technician was friendly and worked quickly. He made sure our garage door and opener were in good condition and then serviced it and it works great.
Alayna Schaffer
Service Provided:
Garage Door Opener Repair
Review:

The service technician was great. He showed me how to take lubricate the door. He showed me how to install a bumper when I buy one later. He changed the burnt out lightbulbs. I am giving 4 stars because the scheduler was rude.
Diane Vollmer
A Response from: Ben

Diane, Let me apologize for the unpleasant experience with our call center. I assure you they go thru an extensive training program and are evaluated on a regular basis. We take pride in our customer service and thank you for bringing this to our attention. Best regards, Bill

Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The service that I had was the Amazon $99.00 special. Rollers were replaced with nylon ones, springs were adjusted for proper tension and all other pivot joints were lubricated. The door now sounds like new. Robert did an excellent job and was very pleasant while on site. My only disappointment was that the special did not include greasing the internal plastic gears inside my door opener. However, I am a happy customer and will recommend Precision Door Service to my friends and neighbors. Thank you!
Zeljko Rod
Service Provided:
Garage Door Repair
Review:

We love our new garage door! Rick was awesome!
Suzanne Morales
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Service was professional, caring and friendly. Would call again if needed!
Pat Griffith
Service Provided:
Broken Garage Door Spring Repair
Review:

The technician was knowledgeable and courteous. He offered me several different options from lowest, mid-range, highest. I would use this service in the future and recommend them.
jeff krier
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

We were referred by a family member. Quick response. Bill came earlier in the day which was better for our schedule. He told me everything he was going to do first before doing it and told me the cost up front. And was quick with his work. Very professional service.
Matthew Mccullough
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Robert did a great job. He explained everything that he was going to do, was extremely courteous, and professional. I will always recommend Precision from this point on.
John Horton
Service Provided:
Broken Garage Door Spring Repair
Product:
Remotes / Keypad
Review:

Working with Precision was very easy and painless. They came to my house within 3 hours of when I originally called and had my garage door repaired and working great. Thanks!
Marshall Olson
Service Provided:
Broken Garage Door Spring Repair
Review:

They were fast And efficient. Quick to respond and got the job done.
steven bradney
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

I found 2 numbers in my garage book. Called both, Precision was able to give me a prompt appointment. Overall satisfied with their services and price.
Tom Braschler
Service Provided:
Garage Door Repair
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