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They were able to come 1st thing in the morning and the technician was very good.

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Donovan was awesome. Couldn’t have asked for better service. He excited explained everything so well when diagnosing our doors issues

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We always call Precision and they are always fantastic! We have had 2 technicians, Tom and Donovan. They both take the time to explain their recommendations, costs, and warranties. The feel confident in their work and prices. Thank you Precision!

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GREAT SERVICE! I called and within an hour Precision was there to fix my garage door. Friendly and professional.Tom Lathrop was knowledgeable and did an excellent job.

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I was very impressed with how quickly I was able to get someone out to do repairs. Domenic, the technician, was on time, professional, and very helpful,

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Thank you, Precision. Donovan was excellent! Very professional, gave us a great understanding of what needed replaced and did a terrific job on the installation. We will definitely call Precision again and tell our friends and family!

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These guys at Precision Door are fantastic! I have used them for several issues and they are always excellent. Highly recommend. Tom is usually he tech that comes to my home and he's awesome.

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your employee did a fantastic job in fixing my garage door. he was very friendly and found and fixed everything that was wrong with my door. i will definitly call you if my door breaks down again. thank you for fixing my door.

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I had a very good experience with my recent experience with Precision Door Service. Very professional. Availability was quick, even though I am not a repeat customer. My technician, Donovan, arrived on time and was very thorough with the options of work needed to repair my garage door. An overall good experience.

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I had them replace the original worn out all-steel garage door rollers with modern nylon sealed bearing rollers. All steel rollers sound like the old roller skates with steel wheels, which are hideously noisy. The noise level while operating the garage door dropped 10db, which doesn't sound like much numerically, but it actually is very significant (db is a log scale). Nice and quite/smooth operation now. Very happy with their speedy and professional work.

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Donovan crushed it! He was polite and knowledgeable. Everything works great.

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Donavan did an excellent job, showed up on time and was very professional. Thank you very much.

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From making the appointment to the quality and knowledge of the tech's is great. Donovan is a 10 star in our opinion. Keep up the good work. Lou and Mollie

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Exceptional service. Came to my home the same day as I called. The technician solved the issue within minutes and there was no charge. This is why I keep coming back to this company!

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I needed routine maintenance for both of our garage doors, and I called Precision. Within two hours, one of their service technicians, Tom, texted me that he was on his way. He arrived exactly on time, assessed the maintenance of both garage doors, completed the job, and provided great feedback on how to keep doors lubricated. Being professional, reliable, and courteous are three traits that are hard to come by, and Tom exhibited all three!

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The main spring failed on my double garage door on a Friday afternoon. I called at 530, and scheduled an appointment for 8-10 on Saturday. Donovan Called right at 8 and was there by 830. The door was fully repaired by 930. I was very impressed with Donavan's professionalism, and the door performs better than ever with new springs, bearings, and rollers. I really appreciated getting the door operational less than 24 hours after it failed.

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We had a fairly unusual issue- an electrical failure created a situation that required opening the garage door from the outside without using the garage door opener. Tom came out on time, and very quickly and efficiently was able to open the door without causing any damage to the door or opener. He was also able to install an external emergency release that would let us open the door ourselves if it ever happened again. Excellent service and great capability to deal with an uncommon problem!

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Googled it and years of being in business was my reason for choosing

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Had garage door openers checked. Bobbi came out and was extremely polite and explained things to me. Will definitely use Precision for and garage door needs.

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Excellent reviews; nice web site; looked like it would meet our needs ... the service was on time and the work was excellent!

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We have used Precision several times. They are always professional, provide very competitive prices, and are extremely reliable! Tom is fantastic to work with. He has fixed two doors for us, replaced springs, and installed a new opener. We highly recommend Precision!

Review:

Since the COVID began many businesses have had to close. The last garage door company that did maintenance on my door went strictly to electronic gates. So, I found Precision, reviews were excellent (as this one will be) and I felt confident they could 'fix' my problem. The problem, after temp hit 19 degrees, the door would only rise 3-4 feet and stop. I could lower it but that's all it would rise and then I had to go into manual mode. And when the temp rose to above, say, 25, the darn thing would work as designed. Then Tom from Precision arrived, he looked at my...old Liftmaster, and made a couple of adjustments like the pull harder setting (who knew). We now wait for the temp to drop to below 19. Tom is personable, will discuss the problem and get to it. If my opener fails again, I will ask for Tom.

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I was very pleased with Donavan and Precision Overhead Door services that we had him do. He was timely, efficient and pleasant. I give them high marks and would recommend them to anyone needing garage door services.

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I was looking for a preventative maintenance visit by an expert to help me avoid future problems (surprises!). Precision came out same day with a service visit by a real pro Tom Lathrop. No games, no selling things I didn't need; just professionally performed the service I needed and prepped me on things I can do to keep my system working right. Very pleased with the entire transaction (and I am a hard to please customer).

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Tom was fantastic, Found multiple issues with our garage door, recommended what we needed to repair, Repaired on the spot, did not have to wait for another appt. Great customer service, such a friendly and knowledgeable technician. FYI he was early. Prices reasonable too. Would use this company again.

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I called the office and they had Tom at our house within an hour! He worked quickly and efficiently. He explained what he was seeing with our broken spring and made recommendations which we took, as they made good sense. The work was finished quickly and neatly. Tom was very pleasant to deal with. We would be happy to do business with Precision in the future, should we need garage door service.

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This is my third time using Precision and had another great experience. The first two times were over the last 5-6 years with just having maintenance tune-ups; once I had the wheels replaced. Today was an emergency for my garage door wouldn't open. Tom arrived at 8am, gave me an exact quote to replace the broken strut, and within a hour, my door was working again perfectly. Their prices are fair, and Tom was a super expert and a really nice guy. Give Precision a try for you will be impressed.

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This company has a serious gem of an employee. I posted on Nextdoor that my garage was broken at 8 pm. Someone saw it and offered to come and fix it that same night. Worked for 3 hours. I couldn't feel prouder to have this neighbor nor more grateful. Precision Door, Donovan is a keeper.

Review:

Garage door wouldn't close completely at the top due to floor lifting caused by expansive soils. Tom stated that the upper door guides needed to be adjusted to fix this problem. He proceeded to do that and also tightened the chain and other bolts that were loose as part of a Service Inspection Fee. Was here for 1/2 hour and door was in great shape when he left. $65 was a good price for the work done.

Review:

I'm 70 years old, arthritic, and not as spry or independent as I used to be. I don't think about that when I have a contractor come in to install something, like a new garage door opener. So, when I sat down to fill out the warranty registration (thanks to the installer who reminded me to do that when he handed me the brochure), I was dismayed to realize I didn't have the serial number. I searched the brochure for a hint as to where I could find the serial number and, sure enough, it's up on the opener. I have a ladder, so it's not impossible to climb up there and read it--if I put on my bifocal glasses and tilt my head back to read the small print, or if I use my binoculars. I just wish Tom the Installer had just taken the time to write the serial number down for me when he was up there installing it. When you pay over $700 for something, you tend to expect a little more service.