Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 2759 reviews, averaging 4.92 Stars:
Broomfield, CO
Product:
Denver, CO
I called Precision a while back and my problem was so small that the person who came fixed it in a minute or two and didn't charge me. I was so impressed that I called again and this time a young man who was very pleasant came early in the time that I expected him. It was an easy fix but he checked my garage opener and fixed some things I didn't know were a problem and told me my garage door was in good shape. He didn't say it wouldn't break later but said it was as good as it could be. I was very impressed.
- Betsy Weitkamp
Longmont, CO
We had a broken garage door spring. It was so nice talking to a real person to set up an appointment, and it was so nice to have someone come over within a couple of hours. The mechanic (I'm sorry but I've forgotten his name) was very thorough and efficient, and I'm confident that we have a system now that will last for years. I'll definitely recommend you to my neighbors.
- Paul & Sharon Atcheson
Product:
Castle Rock, CO
Nick was transparent, honest, friendly, and had great communication skills. We love the service we continually experience with your company, and will always contact Precision for our garage door needs.
- Daniel/Sarah Misgen
Denver, CO
Nick did a great job of explaining the repairs needed and our options.
- Cindy Hogan
Denver, CO
Technician Nick arrived earlier than originally scheduled. He was professional and solved the problem in an expeditious manner. Performed the repair and was very helpful. Morris
- Morris Yarnell
Littleton, CO
Always use these guys!! Fast dependable and affordable!
- dave coming
Longmont, CO
the service call was a pleasant experience. the representative, Luke, was pleasant, knowledgeable,and went to extra lengths to make sure everything was done correctly and safely .
- Vinnie Schulz
Henderson, CO
On time, finished ahead of schedule.
- William Farthing
Product:
Northglenn, CO
Lucas was great
- John Murphy
Denver, CO
Overly Priced. Aggressive Sales Tactics. Steep Assessment Fee. While the fee to assess was disclosed, when in the dire situation of being stuck in their garage it makes sense to agree to pay for someone to c rescue them. And we did so under the belief we could trust moving forward with the company. However, from the moment the technician first saw the garage he presented us with a dramatically doomsday and dangerous situation, and would not even work with us to get the car out without us choosing a paid route. AND, the base price was two times the amounts quoted by other companies through online project quotes. When I shared that with the technician I was presented with an attitude to the point that I told him that he did not have to be an A-Hole and that we would pay his fee just to get him to leave and we would get a second opinion. And we did get a second opinion. The other company came out, within two hours, from Boulder, and did not charge us a fee to assess and basically said the cable snap just broke. Two hours later we had new springs and cables and a working garage with a three year warranty and in total, including the original fee we paid your technician, we paid LESS than half of what was quoted by this company. Perhaps it would not be necessary to charge an assessment fee if the staff were not overly aggressive and the prices were reasonable.
- Sherin Sakr
Thank you Sherin Sakr for taking the time to reply to the request for a review. We take all reviews, both positive and negative, into consideration when evaluating both our technicians service and work and the customers' wants and needs. As with every customer you were quoted and charged the service fee which includes a 25 pt safety inspection, evaluation of both the door and opener and recommendations of a temporary band aid fix, a safe and reliable fix and a Long term solution. If you choose to have the work done we do not charge labor fees as the service fee includes the hour of labor. All of our technicians are professionally trained, and we take pride in the work they perform. The safety inspection showed cracked panels, broken cables, worn bearings and old metal rollers that are leaking lubrication and all were causing friction during the operation of the door and opener. As the technician was doing the evaluation and attempting to explain the issues and you were contacting other companies while he was in the garage seems to have increased the frustration with both yourself and your technician. Our job is to evaluate and make recommendations, fix your garage door and make it safe for use. You have every right to seek other opinions and options for repair. We obviously are not the right company for your needs and hopefully the contracted company that did your work also informed you of the existing issues and options. Best regards, Bill - manager Precision Garage Door
Castle Rock, CO
Zack was knowledgeable and explained my issues so that I understood them with no problem. I would use Zack and Precision Garage Door again.
- Nick Koch
Littleton, CO
Awesome job, broken spring and they came out the next day!!
- Shawn Birtzer
Denver, CO
Had garage door spring snap/break. Quick correspondence with Ava and had Nick out to repair a couple hours later. Nick was beyond helpful, informative, and professional. He has comprehensive knowledge of his craft and provided multiple preventative solutions. Completed the job carefully and efficiently. Highly recommend Precision Door Service and you'll be fortunate to get Nick out for the repairs or installation.
- Thomas Krubl
Product:
Littleton, CO
Zach was as professional the construction worker as I have ever met in over 40 years! Thank you for excellent service.ooo
- Tom Sullivan
Boulder, CO
Always good, prompt service when needed.
- Larry Beard
Parker, CO
Nick helped service my broken garage door today. I have used Precision in the past and have been pleased with the service. I was incredibly impressed today with all parts of the process. I called as soon as my door broke this morning, Sheri helped me set up the appointment (they had same day availability), and then the tech Nick was able to come early, which was great. He was incredibly polite and professional, and clearly walked me through what he found and what my options were. To have all of this happen and be resolved within the same half of one day is impressive! We will continue to use Precision for all of our future needs. We ended up replacing springs, cables, some bearings, and rollers. Thanks for a great experience!
- Nathan Rapp
Product:
Littleton, CO
Bill was awesome! Showed up on time, quickly diagnosed what was wrong and what needed to be done. Was fast, efficient and incredibly knowledgeable. Just the best!
- Vic Stazzone
Parker, CO
We had a sticker of your business by our garage door opener and we guessed that you had repaired the garage door previous to our owning the house. Not knowing another garage door service, we called you. You repairmen were able to come out the next morning, which was nice since we couldn't get the car out of the garage. James and Lucas came out and surveyed the problem, gave us an estimate, and fixed the broken spring and replaced some old parts, all in a matter of about an hour. They were very knowledgable of all the working parts of the garage door opener and they were very professional and personable. We feel like we got very good service. Thank you so much. We will definitely recommend you and we will use you again if and when needed.
- Jane M
Lakewood, CO
My warranty of five years was four months expired. But Bill saw the problems I was having and fixed them. I was concerned that due to the fact of the expired warranty they would not handle the situation which was going on for years unbeknownst to me. I do appreciate their concern and quick response to the problems I was having with my garage door.
- Ray Borga
Westminster, CO
Respectful and honest service
- Tim Hansen
Denver, CO
Great customer service - quick response, explained all of my options for repair, friendly and respectful of my concerns. Highly recommend!
- Joyce Jasurda
Evergreen, CO
I chose to use Precision Garage because of my past experience with them. I find their service to be prompt and reasonable.
- Cindy Bose
Evergreen, CO
came out quick and fixed the problem on warranty right away. very professional. thanks.
- Barry Mendeloff
Denver, CO
Good knowledgeable people, timely and polite!
- John Serini
Service Provided:
Product:
Technician: Zac Bedard
Littleton, CO
The team communicated effectively, completed the repairs quickly, and had my garage door working again- All within 24 hours! Thank you again.
- Alex Sawyer
Denver, CO
Excellent customer service - Brian let me know when he would arrive and showed up exactly on time. Great expertise - he checked everything, told me what was working and what needed adjustment; then, he made the adjustments and showed me how the garage door worked differently. He clearly knew what he was doing and wasted no time at all. This is why we always call Precision Door.
- John Balkcom
Arvada, CO
James came and adjusted the garage door for me the same day I called Precision! He was so helpful and efficient. Excellent service!!
- Susan McDonnell
Greenwood Village, CO
The technician, Jim, was knowledgeable, friendly and courteous. He identified several issues that had been causing problems with the garage door opening and closing. He corrected each one. The door works better now than when it was new. I highly recommend Precision. They do great work.
- John Ivy
Centennial, CO
Great service! figured out a way to fit us in the schedule for service that day it was needed. Professional.
- Phyllis Graham-Dickerson
I called to have my Garage door serviced and had someone come out the next morning to check it out. Luke was on time and explained everything that needed to be done to me. Answered all the questions I had and when he left the garage door was working great once again. Would recommend this company to anyone in need of service.
- Scott Fertally