Review:

Got ready to leave for work this morning and could not open the garage. It would lift up a few inches and stop. I knew something was wrong and I could not fix it. I called Precision because of their ratings. They came to my house within 45 minutes of my call and repaired everything that needed fixed. Tom worked quickly and efficiently and got me out the door within an hour!

Review:

Hi, I'd like to relay I am a new first time customer of Precision Overhead Garage Door Service and have just had a replacement completed for an old Wayne Dalton I Drive garage door opening system (The I Drive unit is discontinued). I had called two local service providers and with the lack of professionalism in the initial calls I opted not to go any further with those companies. I call Precision Garage Door next and was so surprised at the professionalism and knowledge base that the scheduler who took my call had. She had a technician (Bobby) scheduled to be at my residence in just a few hours. After the work and options were discussed I decided to go with a Master Lift 8500 Wall Mount Unit, and all other replacement components for the door opening system. Very prompt with my next day appointment in the morning. Bobby was highly trained and knowledgeable and did a great job with the installation, friendly service, and I was provided a full breakdown of all components pricing and labor prior to and after the work was completed. They might not be the least expensive, however you get what you pay for, and I received the highest quality products and service from Precision. I would confidently refer them to anyone. Thank you, Bruce holter

Review:

Our garage door would not close as the electric eye seemed to think something was blocking it. I called Precision since they had repaired the door a couple of years ago. They explained the problem as the sensors were not connecting and I tried to fix it with their help. I couldn't get the sensors to line up. A few hours later one of their installers showed up and fixed the problem. He was very professional and explained the problem. He did not charge me for fixing the problem. Now my wife is happy that the door is fixed and I am happy that she is happy. A great business.

Review:

was very satisfied did a great job

Review:

Stay away. In fact don’t even call them. . The worst rip off service I have ever experienced and will warn others out there never to use you. Should have looked at yelp first to get the real reviews and not the filtered ones on your site. Ultimately I believed the tech and first instinct was run but I got bamboozled and that is on me. Your prices are way too high for the service and your flat out ripping people off. 199 for and end bearing set- that’s () unbelievable, 159 for a drum set I can get online for 30 dollars. -again just a () ripoff. Even looking at the inspection report it is bullshit. It was a very well maintained door that was six years old and the only thing broken was the spring and one cable. Which either could have resulted in the other failing. The shaft didn’t fail, brackets were not failing, drums were not failing rollers were not failing but all were marked as fail. Hundreds of dollars later, an hours worth of work for items that didn’t need to be replaced. Your a scam business and I cannot and will not ever recommend you to anyone. You may have screwed one person over but I will be sure to prevent another hundred the headache.

Review:

Zach was awesome. Very professional and courteous

Review:

Tom arrived promptly when he said he would. As soon as I described the problem, he had a diagnosis. He gave me options and was able to repair the problem within 1/2 hour.

Review:

My garage door broke (Rollers got out) just as I was leaving for work, of course, couple of days after a blizzard! I checked online and the first company I got was Precision Door Service so I checked the reviews and decided to call at 8:30a.m. and Theresa answered immediately and set up the appointment between 10:00-12noon, but 15 mins later I  got a phone call from Tom Lathrop (my technician) saying he will be at my house at 9:15am and he did, only 45 mins after calling. Tom was extremely nice, prompt, very professional, he diagnosed the issues quickly and was very informative upfront in regards to the cost (new rollers, spring and cables) he fixed my garage in 60 mins and gave me 3 years guarantee. I very highly recommend them! Thank you Tom, Theresa and all Precision staff!

Review:

He came on time and fix the door. He said the springs were about to brake and other parts did not past the test.I ask about replacement parts and said the door was to old no parts The panel on the door is not in good. The door need to be replaced. This cost me $140.00 and the door might brake or would not open or get stuck open replacement $1000.00 along that line. Ater he fix it and then said the stuff about might not work dd not leave me with good feeling

Review:

Consumers can trust the professional experience of a Precision technician. We had a problem with our noisy, heavy wood double-car door and the day we called requesting service, we had someone out that afternoon ! He was great ! He replaced broken hinges, tightened others, and lubricated our track; answered our questions about new doors, motors, tracks, hinges. Then, off he went. Our door is so quiet. we highly recommend Precision.

Review:

Not impressed very expensive for a 20min service. Guy who came out took a total of 20minutes to do repair. Hard pressed me on coils replacement when I told him we had them replaced 1year and a half ago. When I handed him your website $15 off coupon he said that it doesn’t apply because that’s for parts when it clearly says $15 off garage door repair.

Review:

Service was prompt, and the technician, Tyler, solved the problem in a courteous manner giving me confidence in the repair he made.

Review:

Two door openers had failed. One was mechanical - part failure; the other was the remote control. I saw an article/ad listing many complements for Precision’s outstanding treatment of customers and service. They were able to come the next morning. They replaced the “failed” unit and fixed the remote control issue in an amazing short time. As advertised - amazing service, excellent price.

Review:

Needed a repair on a cold, cold Saturday. Called Precision early and technician Booby was there before noon. Very professional and friendly service, excellent work quality, fair price - you can't ask for more than that. I've got Precision's number in my contact list and won't hesitate to call or recommend them.

Review:

Very knowledgeable tech who provided excellent service.

Review:

I used Precision Door to do a door tuneup. Bobby the service technician was prompt and friendly. He explained everything he was doing and worked efficiently. I would definitely use Precision Door again. I highly recommend them!

Review:

couldn't ask for better service. Can't comment on cost since I have no other bids but believe it's fair based upon my overall impression of the firm.

Review:

Zac was on time and quickly figured out the problem with my garage door system. He explained what the issue was and why it had happened. He was friendly and courteous. I like that Precision Door Service sends an email in advance, telling you who is going to arrive and even sending a photo of the technician. The service call price was reasonable. I will certainly call Precision Door again!

Review:

5 Star for Precision! Tom called and arrived early which was great! He diagnosed the issues quickly and was very informative upfront in regards to the cost. He fixed the issues in a very timely manner and we are now up and running! Thanks so much for your great work!

Review:

Called around 2:30 on a Saturday as the flimsy hardware on my garage door had broken causing a panel to disengage. They were there in the two hour window they gave me and put some sturdy hardware on all the hinged parts of the door. All done by 6:15. Very personable and professional and they use quality parts. Won't call anyone else in the future.

Review:

The technician that came to repair my garage door was extremely prompt, professional, courteous and knowledgeable! He was on site in less than two hours time from my initial phone call. Can’t get any better than that!

Review:

Bobby showed up right on time to repair our Garage doors that were off track and broken. He was such a gentleman and very thorough and worked hard repairing what he could and letting me know before replacing all other parts that could not be fixed. It was obvious he enjoys his job working for such a wonderful company. So, to the powers that be I think Bobby should get a raise because you don't want to loose this one!! ; )

Review:

We have used your service prior to today’s call. I had made several calls to your competitors trying to get assistance with our non working garage door opener. My wife told me that we had used your service in the past and gave me your phone number. I called and was lucky enough to get a same day appointment. Within 1 hour your technician called me to discuss the issues. He said he could get to our house within 15 minutes. Your technician diagnosed the problem and quickly made the required adjustments to our opener and we were back in business. Thank you so much for the quick response to our dilemma and prompt repair. Don

Review:

I called one day and was able to book an appointment for the same week on the day and time I wanted. Tyler called to say he was on his way and showed up at the beginning of the window. I needed my garage door repaired and he did a great job. It works perfectly and quietly now. He was knowledgeable, efficient and very nice. Great customer service as well as great technical service.

Review:

When I called I was able to get a service call for the next day, but then they called back and were able to come the same day and arrived within a couple hours of my phone call. Tyler was nice and explained and showed me everything and fixed my garage door within an hour. The service was excellent. A time before this they came out and did a quick fix to the garage door eyes, they weren't lining up, and they didn't charge us. They are very nice.

Review:

Precision replaced my garage door springs 11 years ago. No other springs have lasted even a third that long. Three hours after I called Precision the job was completed.

Review:

Courteous and profession. Fixed a really jacked up garage door situation quickly and thoroughly. Replaced parts buying me more years on an old heavy door. This was the second time using this company....will call on them again for sure!

Review:

The tech was amazing!! You really need to change you star rating options, he honestly deserved 10 stars. That is a employee that I would love to be my side at work. Give him a damn raise lol. He deserves it.

Review:

My garage door had some serious issues...wouldn't open all the way and was making an awful noise so I called Precision Door Service. I called in the morning and they came out the same day (within 3 hours). I was given a 2 hour window and the technician showed up within that time. He was extremely friendly, knowledgeable and FAST. It turned out that it had a broken spring and hadn't been serviced in 17 years (my fault) so James Rubesne was my hero and gave it a complete overhaul and was done in no time. Thank you Precision & James!

Review:

When we searched for our original garage door installer apparently no longer in business, Precision came up. Service was prompt and courteous, diagnosis was logical and clear, replacement and service were quick and well done.