Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 2800 reviews, averaging 4.92 Stars:
Louisville, CO
Product:
Centennial, CO
When I purchased this house 15 years ago, the seller specifically mentioned our garage door and how good Precision was. We also had their sticker above our opener. We screwed up our door by mistake and needed help. Precision came out next day and our repairman was so fast and thorough. He got us fixed up enough to get us through until we can get a full replacement completed. I was EXTREMELY impressed. I would and will recommend Precision to anybody that needs garage door work.
- Kiel Arndt
Centennial, CO
Nick was fantastic. He presented a range of options and once we had confirmed our decision, he got the job done expediently and professionally.
- Norman Schwab
Product:
Littleton, CO
Amazing service! James called within minutes of my schedule request, and was at my house within the hour. He was able to identify the issues, make recommendations, and not long after, left with my garage door fixed, working and smooth, also sounding a heck of a lot better than it did. Exceptionally good experience.
- DOUG BERGMAN
Centennial, CO
I had initially set up an appointment prepared to pay $100+ and they weren’t able to come out but they asked a couple of questions and helped me fix the problem over the phone! Saved me money and time and I really appreciate them, great customer service!
- Nomin Myagmarsuren
Littleton, CO
I have a very old (65+ years) and very heavy garage door for which I contacted Precision for a garage door tune-up. First-off, I was pleasantly surprised at their schedule availability. Then, the technician, Zac, was great! He was very professional and thorough both with the garage door tune-up/inspection and taking me through what he did and any recommendations he had. He was very transparent and honest about what the garage door might need to improve safety (nothing immediately, fortunately) as well as what indicators to look for that might mean specific parts are wearing out. Great value for the money. I'll definitely call Precision again for anything related to my garage door.
- Kevin
Denver, CO
Your Rep. Luke was outstanding he when over everything and came up with a plan.
- Perry Martin
Product:
Aurora, CO
Great job, quick and well done. Thank you
- Sandy Brown
Product:
Castle Rock, CO
Precision came on a Saturday and within 2 hours of my call. Nick was extremely professional and fixed our garage door so it functioned again. It is old and defiantly needs to be replaced. We need a new one sooner than later and will defiantly go with Precision as my experience with them has always been positive
- Nick Frasersmith
Brighton, CO
Ben explained what the problem was and my options to replace with the current spring system or change to the system Precision uses. Very professional installing new springs and making adjustments.
- Joe Arambula
Product:
Evergreen, CO
Zac arrived on time and eager to start. He carefully analyzed and isolated the causees, replaced both lift springs and other failing parts. He diligently worked around several unforeseen issues and finished the job in one site visit. Thanks for the dedication to customer service! Bill P, Evergreen, CO
- Bill P
Broomfield, CO
I called to have my Garage door serviced and had someone come out the next morning to check it out. Luke was on time and explained everything that needed to be done to me. Answered all the questions I had and when he left the garage door was working great once again. Would recommend this company to anyone in need of service.
- Scott Fertally
Product:
Denver, CO
I called Precision a while back and my problem was so small that the person who came fixed it in a minute or two and didn't charge me. I was so impressed that I called again and this time a young man who was very pleasant came early in the time that I expected him. It was an easy fix but he checked my garage opener and fixed some things I didn't know were a problem and told me my garage door was in good shape. He didn't say it wouldn't break later but said it was as good as it could be. I was very impressed.
- Betsy Weitkamp
Longmont, CO
We had a broken garage door spring. It was so nice talking to a real person to set up an appointment, and it was so nice to have someone come over within a couple of hours. The mechanic (I'm sorry but I've forgotten his name) was very thorough and efficient, and I'm confident that we have a system now that will last for years. I'll definitely recommend you to my neighbors.
- Paul & Sharon Atcheson
Product:
Castle Rock, CO
Nick was transparent, honest, friendly, and had great communication skills. We love the service we continually experience with your company, and will always contact Precision for our garage door needs.
- Daniel/Sarah Misgen
Denver, CO
Nick did a great job of explaining the repairs needed and our options.
- Cindy Hogan
Denver, CO
Technician Nick arrived earlier than originally scheduled. He was professional and solved the problem in an expeditious manner. Performed the repair and was very helpful. Morris
- Morris Yarnell
Littleton, CO
Always use these guys!! Fast dependable and affordable!
- dave coming
Longmont, CO
the service call was a pleasant experience. the representative, Luke, was pleasant, knowledgeable,and went to extra lengths to make sure everything was done correctly and safely .
- Vinnie Schulz
Henderson, CO
On time, finished ahead of schedule.
- William Farthing
Product:
Northglenn, CO
Lucas was great
- John Murphy
Denver, CO
Overly Priced. Aggressive Sales Tactics. Steep Assessment Fee. While the fee to assess was disclosed, when in the dire situation of being stuck in their garage it makes sense to agree to pay for someone to c rescue them. And we did so under the belief we could trust moving forward with the company. However, from the moment the technician first saw the garage he presented us with a dramatically doomsday and dangerous situation, and would not even work with us to get the car out without us choosing a paid route. AND, the base price was two times the amounts quoted by other companies through online project quotes. When I shared that with the technician I was presented with an attitude to the point that I told him that he did not have to be an A-Hole and that we would pay his fee just to get him to leave and we would get a second opinion. And we did get a second opinion. The other company came out, within two hours, from Boulder, and did not charge us a fee to assess and basically said the cable snap just broke. Two hours later we had new springs and cables and a working garage with a three year warranty and in total, including the original fee we paid your technician, we paid LESS than half of what was quoted by this company. Perhaps it would not be necessary to charge an assessment fee if the staff were not overly aggressive and the prices were reasonable.
- Sherin Sakr
Thank you Sherin Sakr for taking the time to reply to the request for a review. We take all reviews, both positive and negative, into consideration when evaluating both our technicians service and work and the customers' wants and needs. As with every customer you were quoted and charged the service fee which includes a 25 pt safety inspection, evaluation of both the door and opener and recommendations of a temporary band aid fix, a safe and reliable fix and a Long term solution. If you choose to have the work done we do not charge labor fees as the service fee includes the hour of labor. All of our technicians are professionally trained, and we take pride in the work they perform. The safety inspection showed cracked panels, broken cables, worn bearings and old metal rollers that are leaking lubrication and all were causing friction during the operation of the door and opener. As the technician was doing the evaluation and attempting to explain the issues and you were contacting other companies while he was in the garage seems to have increased the frustration with both yourself and your technician. Our job is to evaluate and make recommendations, fix your garage door and make it safe for use. You have every right to seek other opinions and options for repair. We obviously are not the right company for your needs and hopefully the contracted company that did your work also informed you of the existing issues and options. Best regards, Bill - manager Precision Garage Door
Castle Rock, CO
Zack was knowledgeable and explained my issues so that I understood them with no problem. I would use Zack and Precision Garage Door again.
- Nick Koch
Littleton, CO
Awesome job, broken spring and they came out the next day!!
- Shawn Birtzer
Denver, CO
Had garage door spring snap/break. Quick correspondence with Ava and had Nick out to repair a couple hours later. Nick was beyond helpful, informative, and professional. He has comprehensive knowledge of his craft and provided multiple preventative solutions. Completed the job carefully and efficiently. Highly recommend Precision Door Service and you'll be fortunate to get Nick out for the repairs or installation.
- Thomas Krubl
Product:
Littleton, CO
Zach was as professional the construction worker as I have ever met in over 40 years! Thank you for excellent service.ooo
- Tom Sullivan
Boulder, CO
Always good, prompt service when needed.
- Larry Beard
Parker, CO
Nick helped service my broken garage door today. I have used Precision in the past and have been pleased with the service. I was incredibly impressed today with all parts of the process. I called as soon as my door broke this morning, Sheri helped me set up the appointment (they had same day availability), and then the tech Nick was able to come early, which was great. He was incredibly polite and professional, and clearly walked me through what he found and what my options were. To have all of this happen and be resolved within the same half of one day is impressive! We will continue to use Precision for all of our future needs. We ended up replacing springs, cables, some bearings, and rollers. Thanks for a great experience!
- Nathan Rapp
Product:
Littleton, CO
Bill was awesome! Showed up on time, quickly diagnosed what was wrong and what needed to be done. Was fast, efficient and incredibly knowledgeable. Just the best!
- Victor Stazzone
Parker, CO
We had a sticker of your business by our garage door opener and we guessed that you had repaired the garage door previous to our owning the house. Not knowing another garage door service, we called you. You repairmen were able to come out the next morning, which was nice since we couldn't get the car out of the garage. James and Lucas came out and surveyed the problem, gave us an estimate, and fixed the broken spring and replaced some old parts, all in a matter of about an hour. They were very knowledgable of all the working parts of the garage door opener and they were very professional and personable. We feel like we got very good service. Thank you so much. We will definitely recommend you and we will use you again if and when needed.
- Jane M
Lucas was the service tech and was professional, pleasant, easy to discuss the situation and to work with. He just left an hour ago and everything seems to be working great!!
- Kevin Scott