Review:

Good job! On time, professional and courteous. Second time we've used P.D. Will use again when needed, and will recommend too. Appreciated.

Review:

My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.

Review:

First of all, it was a good idea to tell me ahead of time the name of your technician who would be coming to fix our garage door. That way, when the phone call came and Zach's name showed up on the screen, I knew it was him calling to let me know he was on his way. He was cordial and had the problem fixed very quickly. .

Review:

Zac was very professional with me concerning the needs of repairing the garage door. He was thorough with explaining the problem(s), the price for replacing the various parts, and options. Once we decided on the course of action, he quickly and methodically fixed the garage door. It works better now than it ever did before. I would highly recommend Precision Door Service.

Review:

We called this morning for the repair. A two hour same day window appointment was set for 2-4. A half an hour after we called, Bill called us and said he was in the area and could be here in 15 min. He arrived in 15 min and fixed the problem very quickly. He was very friendly, professional and courteous. Excellent work and service. I’ve recommended you in the past and will continue to do so.

Review:

Called to have garage door opening repaired. Excellent service and work done properly.

Review:

Great Customer Service but prices on repair parts are way too high. I probably would have had additional work done but couldn't afford the parts.

Review:

Friendly prompt same day service for garage door repair. We had a broken spring that was preventing the garage door from opening. Tyler pointed out some other broken and worn parts for repair. He was easy too work with and did a great job. The door opens smoothly and much quieter now.

Review:

Thank goodness!! The springs broke, I couldn't get my car in/out and was leaving the next day. James came out on a Sunday, and got in taken care of right away and helped me understand what he was doing. I'm usually suspicious , but I felt like he really made an effort and point to help me understand. He was fast and the company got them there so quickly! Thank you!!

Review:

I wish more businesses would pre-introduce the technician coming to your home as you do. I like to know beforehand who I’m opening the door to. That’s a plus to doing business with you! Technician was knowledgeable, polite and efficient. I’m happy with your service!

Review:

James did an efficient and excellent job. Work performed timely and good communication throughout.

Review:

I was looking for someone to tune up my system and purchase a new remote. Their service person Bobby was very personable and knew his business.

Review:

Bobby came early and did a great job. The referral was from a neighbor on Nextdoor. They noted Precision’s great work and customer care and they were 100% correct. I will definitely use them in the future if needed.

Review:

Zac, did a good job of reviewing my door problem. He then reviewed what could be done from a repair stand point. We decided to replaces the opener. He was quick and efficient with the repair. Reviewed the process of how to use and program the new system. He went out of his way to ensure I was 100% pleased and understood how everything worked. Neat and polite in his work space. Thanks

Review:

Service response from Kara was excellent. Zack arrived on time the next morning with the proper equipment and the work was completed very quickly.

Review:

Five Stars for sure! Excellent service, extremely polite and efficient serviceman, was at my home on time (confirmed by phone 10 minutes before arriving), and the price was right. My garage door was fixed with a new part in no time at all. It is the second time they come to repair one of my garage doors and both times, I was extremely pleased with the service. I recommend Precision without hesitation.

Review:

Worked with Zac. He was right on time and very helpful. We will use him again soon for new garage door

Review:

Bill was friendly and courteous. He went above and beyond in his service and explanation of our garage system. We will defiantly recommend and use your services again— especially if it’s Bill! ??

Review:

Arrived on time. Checked entire system. Adjusted and fixed only what was necessary. No extra charges. Fast, friendly, and honest---a winning combination!

Review:

We were very pleased with Dale and James. They were very professional gave us the options for fixing our garage door. And left us pick what we wanted. Thank you!

Review:

Good job josh.works better,not twisted anymore.i will consider your proposal on a new unit in my resrarch.Im in sales ,just a recommendation just tweek your labor process estimate just a hair and let the customer know what the price is after the service fee before the work begins and that will eliminate the hassle of your potential customer disagreeing with the labor cost you asked for after the work was compleated.upfront always seems to work well is my understanding.for the time Josh worked on my door and the price he charged i am super happy with the service and the price .Thanks again Ed BLoodworth.

Review:

I have used this service twice within the last year. repairman was on time, personable, and, efficient. I also thought the costs were fair and reasonable.

Review:

Very professional and friendly service. They didn't try to sell me anything I didn't need. Very highly recommended!

Review:

Loved the education of what issue was, what needed to be done and what the cost was before job started. Zac was friendly and knowledgeable. Great service.

Review:

Prompt, efficient, reasonable. It was a Saturday morning and I was pleased I was not made to feel guilty about what day it was. Major thumbs up.

Review:

Our service technician came out early on a Saturday morning to get my garage door working after a food delivery person hit our door. He was efficient, nice and explained everything so I could understand, since I know nothing about fixing anything. Thank you!

Review:

By far the best service everytime!

Review:

THE MAN WHO CAME WAS VERY GOOD. WORKED ALONG PATIENTLY AND WITHOUT DELAYS. VERY NICE EXPERIENCE ALTOGETHER. THANK YOU!

Review:

A very thorough explanation, of all the various components involved in the replacement process. Triple checked, the work at the time of completion! Tech Bobby R; and his partner were quite motivated; and happy to perform the job @ 8:45 a.m. on a Sunday! Thank you all, for a job well done. With high recommendations................ Matt Tobin

Review:

Bobby Rubesne arrived timely, was very knowledgable about the product and installation. Took excellent care of the product when opening the packaging and assembling. Completed installation in very reasonable amount of time.