Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 2759 reviews, averaging 4.92 Stars:
Boulder, CO
Arvada, CO
My garage door spring broke late in the evening. I called Precision right away and they were able to come out promptly the following morning. The technician arrived right on time and went to work changing out the garage door spring. He not only changed the springs but did an adjustment on the door to make it work better than ever. My sincere thanks to Precision for an excellent, timely job. I will call again.
- Larry Eiseman
Broomfield, CO
Tom was awesome! Did a great job and we are very happy with how everything turned out!
- Chris Jones
Boulder, CO
I was really surprised on how easy it was to deal with these folks. And when I was told they would come on the same day I was thrilled. But the best was on how 'Tom' fixed my garage door problem. It was not a 'slam dunk'. and then he said $65. will do it. Really fair. Thanks Precision... Richard Kaiser, Boulder.
- Richard Kaiser
Firestone, CO
Service rep was personable, knowledgeable and professional. Ended up replacing both springs, all rollers and a new remote. Rather more expensive than I had originally planned, but I am extremely happy with the job!
- Richard Hageman
Firestone, CO
MY ORIGINAL APPT. WAS FOR BETWEEN 12-2.. TOM CALLED ME AROUND 7:30 A.M. AND SAID HE WOULD BE HERE AT 8 A.M. WHICH WAS FINE WITH ME..HE WAS HERE PROMPTLY AT 8 A.M. HE IMMEDIATELY SAID THAT I HAD A BROKEN SPRING..THE BEARINGS NEEDED TO REPLACED AS WELL..I ASKED HIM HOW LONG IT WOULD TAKE AND HE SAID 45 MIN.. IT ONLY TOOK HIM ABOUT 35 MIN.. HE IS A PRO AT HIS WORK AND VERY FRIENDLY..HE DIDN'T SEEM TO MIND THAT I ASKED A LOT OF QUESTIONS.. GREAT JOB TOM.. THANK YOU.. I WILL USE PRECISION IN THE FUTURE IF NEEDED..
- Rita
Littleton, CO
My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.
- Steve Kuethe
Aurora, CO
The service was very professional and he was very knowledgeable.
- Mark Balli
Product:
Firestone, CO
Outstanding service. Tom was prompt and professional. He called in advance to let me know he was on his way and what his exact arrival time would be. He then arrived precisely on time. He diagnosed the problem efficiently. Tom then performed the work quickly. He made sure in advance that I understood what he would do and how much it would cost, and made sure afterwards that I was happy with his work and that I understood how to operate my new equipment. Tom was a pleasure to work with. I highly recommended Precision Garage Door of Colorado.
- John Helzer
Denver, CO
Great service. Prompt and professional.
- Vinnie Kanwal
Parker, CO
I called Precision ...to be honest, I did a Google research...after reading reviews, they seemed to be to best company. They arrived within 45 minutes of my call.. He was personable, courteous and very knowledgeable and presented me with 3 separate options for repair. After a brief review, I selected middle option and the repairs were made immediately. He also adjusted everything to make sure it was working properly. I had springs replaced as well as bearings. I would highly recommend Precision
- Roseanna
Product:
Parker, CO
They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.
- Sarah Perry
Cherry Creek, CO
As always , everything done quickly and expertly. this company deserves five stars. *****
- Peter & susan Hilb
Littleton, CO
First of all, it was a good idea to tell me ahead of time the name of your technician who would be coming to fix our garage door. That way, when the phone call came and Zach's name showed up on the screen, I knew it was him calling to let me know he was on his way. He was cordial and had the problem fixed very quickly. .
- Oonagh Ross
Parker, CO
Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.
- Roberta Hindert
Aurora, CO
Wonderful experience. James provided prompt, professional service. I also like that I received an e-mail confirming the same-day appointment with the name and photo of the service technician so I knew who to expect.
- Dean Uyeno
Boulder, CO
Precision was able provide next day service to solve my garage door problem. It was easy to set up an appointment and the service technician arrived early and completed the work in a very timely and professional manner. I would definitely use Precision for any future problems.
- Ron Geary
Brighton, CO
Great service, same day arrival, Tom, the technician was great. Glad to know this company is in my neighborhood!!
- Sharon
Arvada, CO
The experience was fantastic. From the receptionist to the technician. The technician, Bobby, was outstanding. Very personable, helpful and knowledgeable. I would recommend this company to anyone.
- Roger Wenger
Product:
Littleton, CO
Zac was very professional with me concerning the needs of repairing the garage door. He was thorough with explaining the problem(s), the price for replacing the various parts, and options. Once we decided on the course of action, he quickly and methodically fixed the garage door. It works better now than it ever did before. I would highly recommend Precision Door Service.
- Bob Nielson
Commerce City, CO
Excellent service, on time and very professional.
- Ricardo Sanchez
Parker, CO
Great experience. Everyone I spoke with was very professional. Tyler was on time and friendly. He was knowledgeable and never made me feel like he was trying to sell me more then what we needed. The work was quick and the price was fair.
- Jen Meyers
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Castle Rock, CO
Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.
- Mike Moseley
Denver, CO
Called on a Sunday, had a brand new garage door installed on Monday. Bobby was incredibly professional, friendly and honest about what I needed, and what I didn’t. The job done was stellar. I can’t recommend Bobby enough.
- Cadee Harris
Product:
Castle Rock, CO
This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.
- Diane Burroughs
Highlands Ranch, CO
We called this morning for the repair. A two hour same day window appointment was set for 2-4. A half an hour after we called, Bill called us and said he was in the area and could be here in 15 min. He arrived in 15 min and fixed the problem very quickly. He was very friendly, professional and courteous. Excellent work and service. I’ve recommended you in the past and will continue to do so.
- John Walker
Denver, CO
My neighbor recommended Precision Door Service to me. They scheduled my service the same day, which was very convenient. Bill came out and gave me the no nonsense low-down on the up and down of my garage door. It was making lots of racket and driving me nuts. Great quality roller replacements done in short order along with adjustments, the door now operates smoothly and with much less noise. My ears thank you Bill and Precision!
- Bridget Brophy
Littleton, CO
Called to have garage door opening repaired. Excellent service and work done properly.
- Carol Patterson
Product:
Castle Rock, CO
I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.
- Paul & denise Inman
Littleton, CO
Great Customer Service but prices on repair parts are way too high. I probably would have had additional work done but couldn't afford the parts.
- James Goar
Precision was able to send a repair person the first thing Monday morning. Tom had the parts he needed to make the repair on the spot, and he was a professional
- Scott Rendleman