Garage Door Repair Reviews in Denver, Lakewood, Aurora Area, CO (Page 18)

I was delighted with Precision Garage Door service. I had work done on my garage last year by another vendor who I had used in the past to replace belt. That is still working fine. The motor for my garage door had died a few days ago. When I called the other company, there was going to be a 2 week wait for servicing - way too long to wait for something like this. I found Precision via Google reviews and called. They were able to come out the same day, gave a 2 hour time frame (so much nicer than having a 4 hour time frame which seems to be the norm) and Donovan serviced everything. He took a look at everything in my garage door to make sure of the problem. As he didn't have the right size part, he checked with me to see if he could go to another job, pick up the right size part and come back which was fine with me. He was incredibly thorough and even recommended and installed a surge protector for the motor. I had to run out to do some errands and he left me a message to call him on his cell phone so he could walk me though the new motor, keypad, etc. When I got home, he was still there but I truly was so appreciative that he would have been happy to consult with me by cell phone even after he had left. Precision Garage door now has a lifelong new customer!

- Paula

I would HIGHLY recommend them. Phone customer service was excellent, very open with communication, upfront and honest. Got an appointment scheduled within 2 hours of calling. The tech, Zack, called me to ask if I was available earlier, which was great! He showed up, broke down my price points for my severely broken garage door. Showed me the parts that were broken or wearing down so I knew they were not trying to skimp more money out of me around. Everything was very clear between customer and tech. Zack was quick and efficient with his work and finished up with an hour and half; was like my garage door wasn't even broken. Also given that this is being repaired during the Covid Pandemic, I would like to note, he wore his mask the entire time - 97° weather, in my closed garage - stayed respectful of entering and exiting my house to grab parts. I think he made 2 trips through my house and that was all. Overall, if I could give the breakdown of stars, I would give 5 to customer service, 4 to price (but still very fair!) but 5+ to my tech! Excellent job ????

- Caitlyn Agos

Having your garage door spring break does not make your day. But, having James show up withing a couple of hours and getting it fixed in 30 minutes does!

- Albert Breiner

Discovered my garage door tension spring was broken last night. Called Precision about 09:00 this morning, garage door was completely overhauled and functional by 12:30. The tech who performed the work, Zac Bedard was a true professional.

- Bill Vinyard

Precision always makes every effort to provide fast and excellent service. When parts get worn down and need to be replaced in order for our garage door to work properly, we call Precision. We are always beyond pleased with their friendly tech’s work.

- Joyce Middel

Great Job on the broken spring replacement! Adam was very professional, courteous, and efficient. He got the job done quickly and explained what he was doing. He checked out the system and suggested we replace the shaft bearing now. I am very happy he upsized our spring since the last one had been replaces about 10 years ago! I really like that Precision uses email and text to communicate so I was kept informed about the appointment, who would do the job, and job documentation. These folks will be my go-to professionals for anything garage door related. Thank you!

- John Steele

Great prompt service!

- Alecia Brynda

I needed same day repair for two cables that broke on garage door. Precision came out quickly and was extremely professional. I would use them again.

- Anath Gardenswartz

Fast, friendly, and very professional. They are a bit pricey but you get what you pay for. I recommend these guys.

- Matthew Peterson

Absolutely exceptional and friendly service. I had a torsion spring snap on a Sunday evening and they were out here by Monday morning. Zac was courteous and engaging. I also appreciate the 2 options for repair (better/best). Masks were donned as well.

- Marc van Rijssen

Hands down, the best of the best! We couldn’t be happier, and we will never call anyone else. Thank you all!

- Matthew Hoover

Thank you Adam! Quick and easy fix and professional service!

- Keith Pontiflet

Precision saved us..we called about a broken garage door. When the assigned technician failed to arrive, Bill moved heaven and earth to get someone quickly. Donavan was amazing and did a professional job to get the door fixed and explained everything clearly. He also was very friendly. We have used Precision a few times and would again.

- Judy Mckeown

Quickly done, James was very personable and efficient.

- James Long

Very responsive, called right back and scheduled appointment. Tech was on time and did a very good job explaining the problem. Fixed in about 90 mins, price up front. Very satisfied with the service!

- Derek Armentrout

I chose your company because one of your guys was at our home last year and the guy was really great and fixed the problem, sorry i don't remember his name. Today Jim came over and fixed our problem and again really nice guy. Based on my experience you have my business when i need garage door help and i will recommend your company to any of my friends who need garage door help. Based on two experiences you get 5 stars.

- Michael Micketti

Great guy and very quick and helpful Thanks

- Kay Koller

Google search. My house down south, my husband said I paid too much. I have to agree with him. Next time I will do my homework. I feel that you are now telling what may go wrong. My bad, I will not recommend. Your tech was good. I’m sure he had to up sale.

- Carmen Smith

Carmen, Thank you for taking the time to review the service and work done by your technician. We strive to have 5 star reviews from every customer but realize that is not always the case. We have certified technicians, we install top of the line parts and offer very competitive pricing and the best warranty's in the business. Hopefully your technician took the time to do the 25 point safety inspection and explain what was needed to fix your door properly. The work we did was a complete conversion and overhaul of your door, replacing a Wayne Dalton torquemaster system with a traditional torsion spring system.This will enable any certified garage door company and technician to service and maintain your door in the future. You have all new parts and hardware on the door and hopefully your door runs better than ever. Please feel free to call and discuss any other concerns or problems you may have now or in the future. Best regards, Bill - manager PDS-CO

Adam, did a great job! He arrived within the time frame posted and was very professional. I will use Precision for all my garage door needs.

- Roy

Excellent Service!! So glad they were able to come out right away and fix our garage door. Also very kind and professional and reasonable. We would highly recommend Precision Garage Door Company!

- George + barb Williams

Precision came to the house right Away. The technician was pleasant and knowledgeable. We Are delighted with their service!!

- Judy and jim Katchen

Second time using Precision. Very polite and knowledgable. They explain everything to you. Would highly recommend them to everyone

- Robert Stevens

Zac was efficient, friendly, masked and promptly assessed our garage problem. Besides the obvious broken spring, he was able to show us where there was also additional wearing of the bearings and rollers. All was fixed in a very timely manner.

- Gayle Wehrer

Resolved the issue in an efficient and timely manner. Was extremely knowledgeable and friendly. Would highly recommend for garage door services.

- Frank Anderson

Your technician, Mr. Orozco, was very professional and solved the problem I had with my garage door. He was on time and I was very happy for the same day service.

- Mary anne Kulas

Fast service. Good price. The technician was friendly and worked quickly to repair my garage door. Thank you so much!

- Mary Davis

Very responsive and kept me informed at all times of arrival times and delays. Highly recommend

- Peter Griffiths

I've been a long term Precision Door Customer. I'm a long term Denver native and I was a customer at another prominent garage door company in Denver And although I wasn't outright getting ripped off, there was plenty of room for improvement in their products and service. Moving to Precision has been a complete success. Although my contact with Precision is infrequent, when I do have a problem they treat me like I'm their only customer. Couldn't be better.

- Robert Hamilton

Technician Zac did a very thorough job of diagnosing the problem and offering alternatives for me to consider. I most likely will use them again to address the proper solution. First time using Precision and I would highly recommend them.

- Paul Lathem

Friendly, professional & efficient! Thanks Ben!

- Peg Schlachter