Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 2759 reviews, averaging 4.92 Stars:
Aurora, CO
Parker, CO
Thanks for making things right. Garage door is now fixed.
- Rebecca Bolsen
Louisville, CO
Tom did a great job!
- John Holland
Commerce City, CO
Thank you for letting me know and see what was wrong with my old device, and for pointing out the safety issue. I love my new garage door opener, installed in less than an hour. Fast friendly service.
- Luz
Aurora, CO
The tech, Cabes, found that the spring was broken. But, also found a few other problems that could have helped cause the spring to brake. Such as the end plates with the bearing that one was frozen, the other had no bearing left. A cable was coming apart. I basicly have a new door now, warrantied for five years but, I think it's going to last longer. I would highly recommend this company for any garage door repairs or replacement for that matter.
- Thomas Bruggeman
Product:
Broomfield, CO
The response time of Precision Overhead Garage Door to my service request is virtually record setting. I called Precision at 11:30am and by 1:00pm a technician was onsite with the problem diagnosed. By 1:30pm the problem was repaired and additional maintenance performed. In today's world this kind of service is extremely rare!
- G.R. Evans
Fort Lupton, CO
Great customer service and the tech was very professional. Very good prices and was able to fix my garage door the next day!! I would recommend this company to anyone!!
- Phyllis Ramirez
Centennial, CO
Our serviceman (I think his name was Caleb) was professional, courteous, and most of all showed a sense of urgency. He did what he said he was going to do in a timely manner.
- Vanessa and daniel Brooks
Product:
Littleton, CO
These folks are great! The gent that's helped us the past couple times is Bill. He's really good. They're fast, prepared, skilled and really good at explaining the work they recommend to fix my garage door issues. I've never been anything but impressed with their service and professionalism. Thanks.
- Leroy Schutz
Parker, CO
Excellent service, prompt response.
- David Szymanski
Product:
Lafayette, CO
Excellent service
- Sherri Thorn
Longmont, CO
Precision's response was quick, efficient and ahead of schedule. The repair man was awesome! Would call them again and recommend them to friends and neighbors!
- VERY satisfied customer
Wheat Ridge, CO
Timely and efficient service. Technician Caleb was courteous and friendly and got the garage door operating quickly. Sensors were not positioned properly so door would not stay closed. He analyzed the problem immediately and fixed it. Thank you for your quick response to.our problem. C. Johnson
- Calvin Johnson
Denver, CO
My technician was prompt, courteous and excellent at explaining the problem. Plus, I was able to schedule my appointment very promptly to ensure the garage door is functioning well. I highly recommend Precision Door Service!
- Karla Raines
Parker, CO
Great service! You installed our insulated garage doors, so we called you for this repair. A tech was at our home within two hours (on a Saturday) and replaced the springs and rollers.
- Heidi Kassal
Product:
Aurora, CO
Good service. The gentleman who came to our house was professional and informative. We thought the problem was cause by one thing and the repairman diagnosed the problem as something different. I really appreciate him taking the time to explain the issue to make sure we were comfortable and informed before we made any repair or replacement decisions. I will definitely use them for any future garage door repair needs.
- Russ Orton
Product:
Erie, CO
Tom was friendly, professional, competent, efficient and was more than happy to answer any questions I might have with our new garage door opener install. I was extremely pleased with the experience, and the quality LiftMaster product installed. We will definitely call them (and Tom!) again if any door or opener issues pop up in the coming months or years!
- Joan Panzella
Longmont, CO
Tom was professional, knowledgeable, and efficient. I appreciated his expertise in replacing my broken spring, and that he didn't waste any of my time- it was a great experience.
- Morgan
Broomfield, CO
Tom is the very best he has always arrived early. Extremely knowledgeable and proficient, friendly and neat. Tom is a very extremely valuable asset to the company and there
- Troy Henderson
Broomfield, CO
Fast and professional. My garage door works better than before it was damaged. Thank you!
- Chris Cox
Denver, CO
Arrived on time. Very affordable and technician was pleasant. I would gladly recommend this company
- Dave
Northglenn, CO
Tom was on time and efficiently went to work after a discussion of what had to be done on the broken spring. I explained the problems I've had with the opener in the past and he described the opener he could put in later that day (no pressure, just knowledge). The price was agreeable and we now have a fully functional garage door. Thanks Tom
- Robert Mccarroll
Service Provided:
Product:
Technician: Tom Lathrop
Longmont, CO
Excellent service, explanations of my problem which turned out to be an easy fix. Prompt, polite and confident employee named Tom. Will use your company again.
- Anne Wells
Longmont, CO
Awoke this morning to a garage door that wouldn't open. Was set up for an appointment with Tom Lathrop between 4 and 6 pm but was thrilled to get a call stating that he could arrive around 1 pm. Tom came in and diagnosed the problem within 20 seconds and told me that the main spring was broken. Quoted me a price, installed a spring that even I (an untrained novice) could see was ten times better than the spring that the builder initially installed, and he was gone in about 40 minutes! Tom was friendly, informative and an obvious expert at his craft. I couldn't be happier!
- Tom Berlinger
Aurora, CO
I was having some issues with my garage door not closing unless I held the remote button down. I found Precison on the internet, notic d the 5 star rating and scheduled an appointment. I received a call from one of their team, he said prior to him coming out he would like to run me through some troubleshooting, it turns out that one of my safety sensors was out of alignment and door is functions as it should be. This could have easily been a 5 minute service call, but instead saved me both time and money. I will use and recommend Precison for all future garage door needs.
- Mike Carroll
Brighton, CO
I read comments from other customers and that gave me confidence that your company would do a good job. Tom was thorough, and explained a potential hazard if the garage door wasn't repaired. He also installed a garage door opener which I badly needed. He was very pleasant and efficient. was able to come earlier than scheduled. I was greatly satisfied with his work.
- Delores Garcia
Erie, CO
Super awesome! Called and they came out 5 hours later and fixed it very fast!!
- Lainie Belitz
Northglenn, CO
Tom did a great job! Very pleased with everything
- Robert Blust
Morrison, CO
After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.
- RSL
Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill
Castle Rock, CO
I made an appointment to have my broken spring replaced and Dale and Bobby came out on a Sunday and fixed my springs and replaced the rollers. Dale and Bobby were great to deal with and I am telling everyone about them. They told me what I needed to fix and how much it was going to cost before they did anything. When they were done the door never worked so good and sounded so quiet. Thanks again guys you rock!!!
- Bj Gibbs
I had an issue with my garage door and needed service on a Sunday. I called and was provided a service time between 8am-10am. The service man arrived at 9 and was completed in an hour. While services the garage door he suggested a change in the rollers but stated that it was not a necessity and explained the benefits. I went with new rollers and the service and price was excellent and I would highly recommend this company to others....Great job and very please!!
- Steve Bishop