Read what people are saying
about Precision Garage Door in:
Littleton, CO
Precision Garage Door of Coloradohas received 303 reviews, averaging 4.90 Stars:
Littleton, CO
Product:
Littleton, CO
WOW, I just got robbed. I've been using this company for about 12 years. Service in the passed was reasonable and good work, no complaints. So just had a spring brake which was covered under the 5 year warranty. James came out and during inspection he found that the center spring being ($69), the garage end bearing set ($199), the end drums ($199), nylon roller wheels ($199), needed replacement. Now knowing any better I agreed to a $600 bill. Curious, I decided to look up all the parts replaced on Amazon, 2 drums ($13), roller wheels set ($13), 2 end bearing plates ($11), and steel bearing for the springs ($8) for a grand total of $45. I feel like a total idiot but I had no idea what the parts cost, the mark up for parts was a complete rip off. Buyer be ware. Never Again.
- Gil Quintana
Gil, Thank you for taking the time to contact me directly regarding your service and letting me know it was your son who left the review. We can all appreciate your son looking out for your best interest but he may not have understood the relationship you developed with our company and the importance of a simple phone call to discuss the service and air his concerns. There seemed to be a communication between yourself and your technician and I am happy you were satisfied with the reconciliation we came too. After speaking with you regarding parts ordered off the internet compared to the parts we use at Precision Door, coming by to show and explain the difference in the quality of parts and how we stand behind our parts, service and warranties, I was glad to hear you express your appreciation and understanding. Please do not hesitate to call us with any future concerns or needs. Best regards, Bill
Littleton, CO
I picked you guys because you were the first one I saw on my Google search for garage repair Littleton. It was quick and easy to make an appointment. Robert was very polite and fixed my garage quickly. I made my appointment at 9:45 and the garage was fixed by 11:30! I loved the fast and responsive service. My only complaint is the price, I knew I was paying more than I would if I'd gone with another company but to pay almost $300 more was a little hard to swallow. I had the springs, rollers, pulleys, and cables replaced on my garage door.
- Amy Rauch
Amy, Thank you for using Precision Garage Door Service for your garage door needs and thank you for the kind words towards our technician, Bobby! We strive for 100% customer satisfaction from every customer and we are glad your needs where met. Though we may not be the "cheapest" as far as costs, our pricing is competitive with the market standards and we stand behind our certified and trained technicians, the quality of our parts and the warranties we offer. See our website before your next service and you will find coupons or monthly discounts we can may be offering. Please do not hesitate to call if as need arises. Best regards, Bill - Manager PDS-CO
Product:
Littleton, CO
Bobby was awesome. He did what was asked and fixed a few minor issues as well. ... in the snow! Much appreciated! Thank you
- Kristy Johnson
Littleton, CO
Bobby my repairman communicated the issue I was having that had to be fixed. He was knowledge, speedy and kind. I am a happy customer.
- Liz Wendling
Littleton, CO
I have used Precision Garage Doors for a couple of years. I always get great service from them. 2 years ago they told me my rollers had a few years left. Today they broke- they were right! I called them and they came out 5 hours later without any emergency call fee. Now that is service for you!!! Great guys, great service, great company!!!!
- KLA
Littleton, CO
Bobby was our repairman on 2/3/21 at 8/am. He was finished and removed all of the replaced parts by 9/am. He was very polite and explained everything that he was doing and what he was replacing. If we ever need anything done to our garage door I would ask for Bobby.
- Bruce and gloria Swetlic
Littleton, CO
Terrific service
- Charles Metzger
Littleton, CO
We needed our key pad reset after someone had tampered with it. Bill suggested he could step me thru it on the phone, but after explaining I was unable to get on a ladder, Bill came out and fixed it for no charge. All of this on a busy cold day that found him also dealing with a break in on a company truck. Talk about great customer service! Looking for a company with integrity and people who really care? Look no further. Not only has our garage door operated flawlessly for over 10 years, but they have gone above and beyond to keep us that way. I will never give our business to anyone else as I know these guys are the best!
- Debbee Ridgeway
Littleton, CO
Called in the morning with a garage door problem and Zac was out within a few hours. Needed to totally fix everything related to door. Didn’t have all parts available but said he would have them later in afternoon. Returned about 4:30 with parts and worked on door until 7:00 (on a Friday night). Zac was extremely professional and knowledgeable. I would highly recommend Precision for garage door needs.
- Peter Nemkov
Littleton, CO
Precision responded quickly, fixed our issue and provided some education. All this and personable too, what more can you hope for!
- Valerie Coyle
Littleton, CO
I choose Precision because of your chat service on the website. I was upset about my broken door , because both cars were in there . The person on the chat service took over and helped me to calm down. She gave me all the information I needed for the next morning. Zach the repairman was there when they said he would be. He took over and was very good at fixing my door. I should have another 20 years of service from it. Zach was very good at calming me down also, he had the job done very quickly. My door has never been this quiet. Thank you Precision. Kirk Dawson
- Kirk Dawson
Littleton, CO
Needed a new remote for opener. Zach provided new remote; inspected the opener and also garage door mechanics. Zach is great - efficient and knowledgeable!!
- Connie Salvatore
Littleton, CO
Zac completed the overhaul service in a fast, efficient, courteous and professional manner. The garage door has never worked better.
- Marjorie Paddock
Littleton, CO
Excellent, excellent, excellent! I was able to go online at 9:30 pm and schedule an appointment for first thing the next morning. Zach was professional, efficient, courteous and super knowledgeable. I have owned many homes and replaced/repaired garage doors and this was the best company yet. Highly recommend!
- Kathryn Smith
Littleton, CO
Zac was prompt, efficient, friendly & solved my problem in record time! Thanks Zac!
- Jackie Hogan
Littleton, CO
I would HIGHLY recommend them. Phone customer service was excellent, very open with communication, upfront and honest. Got an appointment scheduled within 2 hours of calling. The tech, Zack, called me to ask if I was available earlier, which was great! He showed up, broke down my price points for my severely broken garage door. Showed me the parts that were broken or wearing down so I knew they were not trying to skimp more money out of me around. Everything was very clear between customer and tech. Zack was quick and efficient with his work and finished up with an hour and half; was like my garage door wasn't even broken. Also given that this is being repaired during the Covid Pandemic, I would like to note, he wore his mask the entire time - 97° weather, in my closed garage - stayed respectful of entering and exiting my house to grab parts. I think he made 2 trips through my house and that was all. Overall, if I could give the breakdown of stars, I would give 5 to customer service, 4 to price (but still very fair!) but 5+ to my tech! Excellent job ????
- Caitlyn Agos
Littleton, CO
Having your garage door spring break does not make your day. But, having James show up withing a couple of hours and getting it fixed in 30 minutes does!
- Albert Breiner
Littleton, CO
Precision always makes every effort to provide fast and excellent service. When parts get worn down and need to be replaced in order for our garage door to work properly, we call Precision. We are always beyond pleased with their friendly tech’s work.
- Joyce Middel
Littleton, CO
Great prompt service!
- Alecia Brynda
Littleton, CO
Fast, friendly, and very professional. They are a bit pricey but you get what you pay for. I recommend these guys.
- Matthew Peterson
Littleton, CO
Absolutely exceptional and friendly service. I had a torsion spring snap on a Sunday evening and they were out here by Monday morning. Zac was courteous and engaging. I also appreciate the 2 options for repair (better/best). Masks were donned as well.
- Marc van Rijssen
Littleton, CO
Precision saved us..we called about a broken garage door. When the assigned technician failed to arrive, Bill moved heaven and earth to get someone quickly. Donavan was amazing and did a professional job to get the door fixed and explained everything clearly. He also was very friendly. We have used Precision a few times and would again.
- Judy Mckeown
Littleton, CO
Great guy and very quick and helpful Thanks
- Kay Koller
Littleton, CO
Google search. My house down south, my husband said I paid too much. I have to agree with him. Next time I will do my homework. I feel that you are now telling what may go wrong. My bad, I will not recommend. Your tech was good. I’m sure he had to up sale.
- Carmen Smith
Carmen, Thank you for taking the time to review the service and work done by your technician. We strive to have 5 star reviews from every customer but realize that is not always the case. We have certified technicians, we install top of the line parts and offer very competitive pricing and the best warranty's in the business. Hopefully your technician took the time to do the 25 point safety inspection and explain what was needed to fix your door properly. The work we did was a complete conversion and overhaul of your door, replacing a Wayne Dalton torquemaster system with a traditional torsion spring system.This will enable any certified garage door company and technician to service and maintain your door in the future. You have all new parts and hardware on the door and hopefully your door runs better than ever. Please feel free to call and discuss any other concerns or problems you may have now or in the future. Best regards, Bill - manager PDS-CO
Littleton, CO
Excellent Service!! So glad they were able to come out right away and fix our garage door. Also very kind and professional and reasonable. We would highly recommend Precision Garage Door Company!
- George + barb Williams
Littleton, CO
Zac was efficient, friendly, masked and promptly assessed our garage problem. Besides the obvious broken spring, he was able to show us where there was also additional wearing of the bearings and rollers. All was fixed in a very timely manner.
- Gayle Wehrer
Littleton, CO
Resolved the issue in an efficient and timely manner. Was extremely knowledgeable and friendly. Would highly recommend for garage door services.
- Frank Anderson
Littleton, CO
Your technician, Mr. Orozco, was very professional and solved the problem I had with my garage door. He was on time and I was very happy for the same day service.
- Mary anne Kulas
Littleton, CO
We had a door failure and Precision set a time to inspect. There were several wear items, frayed cables, and broken spring which Zac clearly showed me. These items were overlooked by a previous technician with another company. There was a very real danger of a serious occurrence, and we are very thankful for Zac and his considerable expertise.
- Richard Farmer
I have used Precision on several occasions over many years. They have always done a great job. Today was no exception. Bobby did a fantastic job!
- Deborah Kaufman