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Very pleased with the service.

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I will always call Precision Door for my garage door needs. Prompt and courteous service across the board. Bobby is an excellent and knowledgeable technician.

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Good job! On time, professional and courteous. Second time we've used P.D. Will use again when needed, and will recommend too. Appreciated.

Review:

My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.

Review:

First of all, it was a good idea to tell me ahead of time the name of your technician who would be coming to fix our garage door. That way, when the phone call came and Zach's name showed up on the screen, I knew it was him calling to let me know he was on his way. He was cordial and had the problem fixed very quickly. .

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Zac was very professional with me concerning the needs of repairing the garage door. He was thorough with explaining the problem(s), the price for replacing the various parts, and options. Once we decided on the course of action, he quickly and methodically fixed the garage door. It works better now than it ever did before. I would highly recommend Precision Door Service.

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Called to have garage door opening repaired. Excellent service and work done properly.

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Great Customer Service but prices on repair parts are way too high. I probably would have had additional work done but couldn't afford the parts.

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I wish more businesses would pre-introduce the technician coming to your home as you do. I like to know beforehand who I’m opening the door to. That’s a plus to doing business with you! Technician was knowledgeable, polite and efficient. I’m happy with your service!

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Service response from Kara was excellent. Zack arrived on time the next morning with the proper equipment and the work was completed very quickly.

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Five Stars for sure! Excellent service, extremely polite and efficient serviceman, was at my home on time (confirmed by phone 10 minutes before arriving), and the price was right. My garage door was fixed with a new part in no time at all. It is the second time they come to repair one of my garage doors and both times, I was extremely pleased with the service. I recommend Precision without hesitation.

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Worked with Zac. He was right on time and very helpful. We will use him again soon for new garage door

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Bill was friendly and courteous. He went above and beyond in his service and explanation of our garage system. We will defiantly recommend and use your services again— especially if it’s Bill! ??

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Good job josh.works better,not twisted anymore.i will consider your proposal on a new unit in my resrarch.Im in sales ,just a recommendation just tweek your labor process estimate just a hair and let the customer know what the price is after the service fee before the work begins and that will eliminate the hassle of your potential customer disagreeing with the labor cost you asked for after the work was compleated.upfront always seems to work well is my understanding.for the time Josh worked on my door and the price he charged i am super happy with the service and the price .Thanks again Ed BLoodworth.

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I have used this service twice within the last year. repairman was on time, personable, and, efficient. I also thought the costs were fair and reasonable.

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Prompt, efficient, reasonable. It was a Saturday morning and I was pleased I was not made to feel guilty about what day it was. Major thumbs up.

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Our service technician came out early on a Saturday morning to get my garage door working after a food delivery person hit our door. He was efficient, nice and explained everything so I could understand, since I know nothing about fixing anything. Thank you!

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By far the best service everytime!

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THE MAN WHO CAME WAS VERY GOOD. WORKED ALONG PATIENTLY AND WITHOUT DELAYS. VERY NICE EXPERIENCE ALTOGETHER. THANK YOU!

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A very thorough explanation, of all the various components involved in the replacement process. Triple checked, the work at the time of completion! Tech Bobby R; and his partner were quite motivated; and happy to perform the job @ 8:45 a.m. on a Sunday! Thank you all, for a job well done. With high recommendations................ Matt Tobin

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Repairmen arrived within two hours of initial call on a Sunday morning after our spring broke. Garage door was in good working order with a new spring within an hour of their arrival. Excellent, fast service - greatly appreciated!

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We’ve called this company a couple of times recently for issues with our aging garage door. WeVe always received prompt service from a knowledgeable technician.

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The service performed by Zak was excellent. Not only was he pleasant but proficient which is the most important. I will definitely ask for his service next time. This is my second time using Precision with very good results.

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Five star review, Bobby was the tech and he did a great job installing a new door for a remove and replace job. The new parts are better than the old stuff that was removed, door looks like it will work for years.

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Bobby was very knowledgeable and helpful. The repair was completed quickly and competently

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My garage door would not open & it was Sunday morning. When I googled 24 hr garage door service, Precision's website popped up first. Friendly site, good reviews...done. I called & was placed on a not very long hold. Rep was professional & friendly. Bobby was my service person. He was also professional & friendly. Answered my questions, did the repairs in a half hour and it was over. I will using Precision going forward.

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Outstanding service!!

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Good and fast service, but it was at a premium price

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I am most pleased with the service I received from Precision. They available the same day. Showed up when they said they would, took great care with my home, and solved my door issue quickly and efficiently. I would recommend them to anyone I know who needed Garage door service. My service fellow was very professional and just a nice guy. Thanks Precision!.

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Excellent service! Highly recommend them.