Read what people are saying
about Precision Garage Door in:
Aurora, CO
Precision Garage Door of Coloradohas received 228 reviews, averaging 4.95 Stars:
Aurora, CO
Product:
Aurora, CO
The technician was professional and worked well to get the springs replaced. He showed me that the cables also were frayed and that they also needed to be replaced. He was prompt.
- Joe Cordo
Product:
Aurora, CO
I went into this service call expecting the worst - that I'd need an entire new garage door. To my delight, rather than high pressure to buy something I didn't really need, Rick explained the problem and how much (little) it would actually cost to make the repairs. He was quick, courteous, and most important, honest. When the time comes for additional repair and/or door replacement, I know I will return to Precision for the service.
- Linda Straight
Product:
Aurora, CO
We had a neighbor getting something done to their garage door and asked for a card and called. They were very quick in getting a technician out to our house. I have to say that I really felt at ease when I received the email confirmation telling me what the techs name is and also a photo of the tech. The work was done well and in a timely manner. We will surely recommend Precision Garage Door to our neighbors and friends.
- Carol Gray
Product:
Aurora, CO
Very good customer service. The technician Rick was informative and professional.
- Cassie Mcdaniels
Aurora, CO
Rick was amazing and very fast. I was told he would be here between 4 and 6..He called around 3 and said he was done early and ask if he could come early..of course...He told me what had to be done and the cost before he got started..Very good customer service and I even got a coupon for 15.00 off the service..I will recommend this company to anyone that needs your service.Thanks so much for getting me back into my garage..
- Carmen Byrd
Product:
Aurora, CO
Precision was the only garage door repair company I could get a hold of on a Sunday during Labor Day weekend. The service tech, Robert, got to my home quickly and advised me of all of the options I had not once trying to "sell" me on getting expensive repairs or replacements. He even told me about low cost alternatives that I could easily do myself if I wanted to avoid the expense of costly repairs/replacements. Robert fixed my broken springs, changed my old rollers, and fixed the previous installers horrible install work that compromised my entire garage door system. Precision did a great job for a fair price when I needed it.
- bj joyce
Aurora, CO
Repairman was punctual, knowledgeable and professional.
- Jerry Sheppard
Aurora, CO
I have had two other companies service my garage door components in the past. The first one was an emergency where contractors working on the house jammed the door and burnt out the motor. The second selling me door spring after door spring. Both companies I found had come to loose their BBB ratings. I called Precision, this time, after finding their web site and checking their BBB rating. We had left the cargo door of our MDX open in the garage, the garage door open was hit and the door came down taking the back of the MDX with it. It also jammed the door itself bent all the retaining supports, the safety wire jumped off its track and the door lissted (unable to be closed) at about 30 degrees. Precision sent out a technician named Travis who not only knew his stuff but exhibited technical and inter-personal skill. The nightmare I had envisioned in re-constructing our two door garage was reduced after close to 2 hours to just a minor headache. Door wire - re-attached Bent retaining tracks - straightened several hinges - replaced drive motor to high - needed lower brackets drive speed and pressure re-adjusted I am pleasantly surprised, for a change, that there still seems to be technicians out there that actually care about their trade and reflect that care in their work ethic. I would call for Travis to service any garage problem that may occur in the future. He seems to be a vital employee and I appreciated the way he improved my knowledge level.
- Paul Riley
Aurora, CO
Awesome! Second Time Using Your Services. Superior Customer Service And I Will Use Again And Recommend To Family And Friends.
- june koppelman
Aurora, CO
Best customer service! Travis is the person I have and will continue to ask for when we use Precision. Thank you!
- Tracy Rinehart
Product:
Aurora, CO
Our experience was good with Precision. Not only did we get a reasonable rate, my Sister and Brother In Law live around the corner and he offered to do work on their door without another service call fee.
- Shannon Steward
Aurora, CO
Travis was prompt and curteous. He listened (amazing), explained what was wrong, what options I hade, and how much it would cost. He made the repairs quicly, and my garage door works and sounds quieter than when it was new. I hope I don't need you too often, but if I do, you have a customer for life!
- Gregg Parish
Aurora, CO
Precision garage did a phenomenal job in fixing our garage door. The technician was great and was fast. Overall great and quick service.
- Mark Helfst
Aurora, CO
Great, knowledgable tecnician. I appreciate the professional, quick response.
- Jim Richardson
Aurora, CO
Technician was on time, fixed problem in about 30 minutes, explained why it's better to replace both springs, not only broken one. I wish price was lower, but still reasonable.
- Antranik Kosyan
Product:
Aurora, CO
Your emergency repair service prompted my selection. My garage door would not open, with my car parked (trapped) inside at 6pm. I had an important appointment at 7am the next morning. Your technician, Robert, was able to come to my home by 7pm and was able to replace the damaged spring and overhaul the 20 yr old opener, which included replacing all the rollers, all before 8:30pm. I couldn't have been more pleased.
- Ted Winterburn
Aurora, CO
Although the fix on my garage door problem was nothing more than a leaf in the sensor by the door, the technician fixed it and did do some routine maintenance while he was at my house. He was also informative about future issues and I appreciated that he did not try to inflate the price or repairs that were needed as with some other companies that I have out. Very professional. I will call this company for future problems first.......
- don slaichert
Aurora, CO
Mr. Scott was very professional, answered my questions and proceeded to see what was wrong with the door not working correctly. He also advised me of what else could be done to ensure the working of the door for a long time.
- Bernice Johnson
Aurora, CO
Travis was very professional and courteous in his explanation of what fixes were required for a smoother door operation and minor repairs. His style was not a hard sell but was very informative. Based on this explanation my wife and me agreed to his recommendations and he performed the work. He did it quickly and efficiently and showed me how everything was now working before he left our house. Would recommend Precision Overhead Garage Door to my neighbors.
- Mike Fujimoto
Aurora, CO
I was referred to your company by my Son-in-Law, Mike Danner. I was informed by Bill when he got here that your company doesn't work on Overhead Garage Door Openers, however, he thought he would be able to fix it since he wouldn't need any parts. He was very kind and courteous, however, the door opener has broken again. I guess I will have to go to the expense of having the Overhead Garage Door people come out and fix it afterall.
- Pamela Greene
Pamela, As you found out the opener that needed repaired is no longer made. Thank you again for choosing Precision door service to install a new Liftmaster opener. Best regards, Bill
Aurora, CO
well pleased with your worker. wanted to thank you very much don
- Donald Hatfield
Aurora, CO
Well pleased with your worker. Wanted to thank you very much. Don
- Donald Hatfield
Aurora, CO
Extremely professional, prompt and quick service. Comparable pricing to other services.
- Jerry Mozes
Product:
Aurora, CO
Travis showed up between the agreed upon time of 10 AM - 12 PM. I needed a tuneup on my garage door opener. The rollers were no longer rolling, and the chain on the drive shaft was also experiencing issues. Travis explained to my wife and I our options. We decided to replace the rollers as well as the garage door opener. Travis completed the work in a timely manner, and was a professional in his interactions with my wife and I. The new garage door opener is quiet, and my family no longer worry that the garage door may not open when needed. Thank you Travis and Precision Overhead Garage Door Service!
- Jeffrey Locke
Product:
Aurora, CO
Robert was a great Tech! Fast, corteous, and my door is working great. I will use your company in the future, and recommend you to friends that may be in need of your services.
- Tim Pegg
Aurora, CO
Thanks for the good service!
- Sandra Lucero
Aurora, CO
When the springs broke on our garage door recently we were glad that we found Precision's number on the inside of the garage door. Not only was the service technician able to come out sooner than we expected (even on a Saturday) but after accessing our door he was very thorough and patient as he explained his recommendations for the replacement of not only our broken springs but the rollers as well. We felt confident in our decision to follow his advice. The door is working better than it has in a long time. In addition, Travis was one of the most personable, efficient and professional technicians we've ever had in our home. We would definitely call Precision in the future and have already recommended the company to several family members and colleagues. Thank you!
- Gary Cronk
Product:
Aurora, CO
I had one of the torsion springs for my garage door break with both vehicles trapped inside the garage. Of course, this happened at 8pm. I went ahead and called that evening. I spoke to a live person and scheduled an appointment for the following morning. I also asked the company to please try to come out as early as possible. I received a call at 7:30am stating that the technician was on the way. He arrived by 8 and immediately got to work. He lifted the door to allow my husband to get to work on time and proceeded to examine the situation. He came in and explained everything to me. Once I gave him the go-ahead, he worked quickly and efficiently, but also thoroughly. To my surprise, the technician was done before 9am! I was very pleased with the service from start to finish. I will continue to use Precision Door for any future needs as well as recommend you to everyone I know. My appreciation may be greater as I had a poor experience last year with a different garage door company regarding work at a rental unit I own. Needless to say, Precision Door will be my go-to from here on out. Thanks so much for your excellent service and quality products!!!
- Susan Pascoe
Product:
Aurora, CO
Your technician couldn't have been nicer! He was so patient with my "dumb" questions about getting a new garage door and all the different options. I will definitely recommend your company to my friends, and won't hesitate to call you again.
- Peggy Fuller
Awesome service. Very professional. Not only did they repair the old door which I had pretty much destroyed, the install was excellent quality. Robert did a great job, and I have the best door on the block now.
- Brad Reichenbach