Read what people are saying
about Precision Garage Door in:
Arvada & Broomfield Area, CO
Precision Garage Door of Coloradohas received 463 reviews, averaging 4.94 Stars:
Broomfield, CO
Broomfield, CO
I'm 70 years old, arthritic, and not as spry or independent as I used to be. I don't think about that when I have a contractor come in to install something, like a new garage door opener. So, when I sat down to fill out the warranty registration (thanks to the installer who reminded me to do that when he handed me the brochure), I was dismayed to realize I didn't have the serial number. I searched the brochure for a hint as to where I could find the serial number and, sure enough, it's up on the opener. I have a ladder, so it's not impossible to climb up there and read it--if I put on my bifocal glasses and tilt my head back to read the small print, or if I use my binoculars. I just wish Tom the Installer had just taken the time to write the serial number down for me when he was up there installing it. When you pay over $700 for something, you tend to expect a little more service.
- Carol Fitzgerald
Northglenn, CO
Excellent service. I called at 10:00 a.m. this morning and Precision had a tech out at 2:00 p.m. the same day, with all the parts needed for a complete job. Don, our service tech, did an outstanding job explaining everything to us and immediately proceeded to install our new opener. I have already mounted the Precision Door Service sticker on our garage door for the next time we need service. I highly recommend this company.
- Robert Chelle
Westminster, CO
Tom is great and finds the problem quickly and efficiently. The whole company is very responsive, reliable and affordable. I will always use Precision.
- Deb Osterman
Northglenn, CO
Fantastic service and couldn't ask for anything else. Called at 11:30 on a Sunday and had a tech at our hour by 1.Donavan was professional, knowledgeable and provided alternatives to a solution after thorough analysis. We will surely be going back for any future work. If you're wondering if you should make a call, stop reading this review and call now. Highly recommend.
- Jeff Dang
Product:
Erie, CO
It was a pleasure to have Tom Lathorp come and help us out again!!! Tom is both professional and efficient. Overall Precision Door Service staff are a pleasure to work with.
- Wendy
Erie, CO
Last Sunday the spring on my garage door broke. I called Precision and by the end of the day I had an appointment for a Monday repair. Tom arrived Monday as planned and promptly repaired my garage door. This may seem ordinary, but I am a high-risk individual who has been in stay-at-home mode for six weeks. Tom was fantastic. He wore mask and gloves and did his best in my crowded garage to maintain social distance. It was, beyond doubt, a five-star performance. Thank you, Tom. Thank you, Precision.
- Art Price
Erie, CO
Our garage door springs broke on 5/4 and the folks at Precision were able to come out first thing in the morning of 5/5. Made repairs and were done within an hour. Appreciate your quick response and advice to change a couple of things out. Thank you.
- Scott Boyd
Broomfield, CO
Tom was very capable and efficient in replacing a broken spring and shaft bearings. Third experience with Precision and all good.
- John Christensen
Westminster, CO
In some service exchanges the experience of the technician is inherently obvious, such is Tom. Thank you. Professionalism, effectiveness, efficiency and honesty, exemplified.
- Damien Garcia
Broomfield, CO
Great service. The work was scheduled to start close to when I called in. Tom arrived and on time and got straight into install, which was done efficiently with everything properly adjusted the first time we operated the door.
- Dave Feineman
Broomfield, CO
We have used Precision for a number of years both for our personal residence and some investment properties. They are quick to respond, even on the weekends, fairly priced and pleasant to work with! Recently we had an issue with a garage door that had been damaged by a car. We thought it would need to be replaced but tech was able to straighten it out, get it back on the track and service it. Works great and you can barely see where it was damaged
- Ainslie Dougherty
Arvada, CO
My garage door broke and Tom the repairman was great. Answered all my questions and responded to my call quickly.
- Jeanie Brown
Broomfield, CO
Zac did a great job of investigating the garage door issues, informing me of the recommendations and completing the work. Thanks for being polite and careful of virus concerns. He kept his mouth and nose covered which in our home.
- Robert Dittmer
Arvada, CO
Zac did a great job..Liftmaster opener is great!
- Douglas Daiss
Arvada, CO
We had an emergency with our garage door Sunday. I found this company on Google and saw it had good reviews. I called in and got a live operator and they were able to get me a same day appointment. I had a follow up call within 1/2 an hour. The gentleman that serviced our door was so nice and professional. He worked to get our door operating again and was able to give us the option to replace our door if needed in the future. I would definitely recommend these folks!
- Sam Yates
Arvada, CO
We had Precision replace our broken garage door springs, along with the aging rollers and drums. Donovan did a fantastic job, was on time, and even got our existing wall opener control to work as new. Thanks, Precision!
- Sally Smith
Product:
Erie, CO
Donovan was wonderful and appreciated his care with current conditions under covid 19. Would definitely use your company again and will tell others to use u.
- Jill Sweeney
Arvada, CO
Quick response...excellent customer service....will use again
- Ken Eggeman
Wheat Ridge, CO
Quick, courteous, thorough, and professional. Thanks! It was painless. Four hours after my garage door was broken, it was fixed.
- Tony Westenhaver
Wheat Ridge, CO
Precision arrived at my home within two hours of my phone call. They fixed my door in 30 minutes and were on their way. The price was right and I can’t recommend them enough!
- Kristine Disney
Golden, CO
Sorry, tech was nice, but no notification of $65 bill before any work done, found someone for 1/3 the price...
- Scot Tait
Arvada, CO
great job thank you
- Cleyon Mulder
Arvada, CO
last night my garage door spring broke. got on the internet and found Precision with excellent CS ratings. called and set an appointment for the next day, Donovan came out and thoroughly inspected and explained what else needed to be repaired. He did the work in a timely and professional manner. will recommend
- Ted Montoya
Wheat Ridge, CO
Such wonderful service and kindness are rare these days. I so appreciate how quickly, honestly and efficiently you responded. Thank you!
- Vanessa Oldham
Arvada, CO
They have great reviews and I now understand why. Great service and are very knowledgeable on garage doors especially Lift Master. They take the time to really inspect all aspects of the operation of the garage doors and explain everything they do as they do it.
- Jeffrey Tucker
Product:
Northglenn, CO
Great service. My technician was Don, he diagnosed the issue quickly and made immediate repairs. This was the second call to Precision and they will be our "go to" for any future garage door problems. Highly recommend.
- Casie Cdebaca
Erie, CO
Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)
- Sharon B
Arvada, CO
Donovan did an outstanding job. He was professional and courteous. He fixed the problem quickly and at a very reasonable cost. Precision is now my go-to garage door service.
- Tom Gray
Golden, CO
Zach and Precision did a major fix in October, about 3 months ago. Today I woke up to find my garage door open, tilted and not working...I think my 16 year old had something to do with that. Anyway Ben the owner called personally told me this shouldn't wait, moved up my appointment and about an hour later Zack was here, made the repair, and as it was within the warranty period, I was not charged. Gotta love that kind of customer service that is so rare these days!
- Mitch Hersh
Garage door wouldn't close completely at the top due to floor lifting caused by expansive soils. Tom stated that the upper door guides needed to be adjusted to fix this problem. He proceeded to do that and also tightened the chain and other bolts that were loose as part of a Service Inspection Fee. Was here for 1/2 hour and door was in great shape when he left. $65 was a good price for the work done.
- Reid Bicknell