Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Brighton, CO
Longmont, CO
Great service! Tom was very prompt, courteous, thoughtful, and returned later at no cost with a piece that was out of stock on his truck. I could not be happier with the service...I definitely will be a repeat customer if I have any additional needs.
- david thompson
Longmont, CO
My garage door opener failed after 16 faithful years. Tom came the next day after my call. He replaced the opener and the rollers, also worn out, and at my request installed a key-pad opener. Super service for mechanisms so needed but seldom thought about.
- Ellen Champion
Erie, CO
Precision Door Service has rescued me from garage door malfunctions twice this year, and both times the experience was painless, prompt, and reasonable in cost. Both times the technician was polite, neat, and conscious of my pocketbook. The first time, Tom reseated my garage door tracks, and the second time he replaced a bad capacitor on my opener. When my now well-maintained old garage door mechanism finally buys the farm, I will be certain to purchase its replacement through Precision! Thanks for the excellent service!
- Marcia Martin
Westminster, CO
Precision was able to schedule a visit within hours of my first call, the technician was prompt, knowledgeable, and friendly, he gave good advice which I followed, he finished in about an hour, and everyone was professional throughout. An excellent experience all around. Thank you!
- Tim Gorman
Longmont, CO
Tom was here on time and called ahead to confirm the appointment. He was friendly, professional and efficient. The appointment was set up easily and I would recommend this company to anyone. I am very satisfied and feel it was a great value.
- Janna Christy-bittel
Broomfield, CO
Our garage door spring broke and a roller came off of the opposite side. Tom was very nice. He called to let me know he was on his way. He explained everything that needed to be replaced and he showed me the parts he was talking about. He worked very quickly. I appreciate that I was able to get a repair done on such short notice.
- cindy rontanini
Commerce City, CO
Tom was professional, knowledgeable, and very friendly. He arrived at my house within the time frame he said he would (nothing is worse than a late technician). Once he arrived, he assessed the problem, explained it clearly and concisely, and informed me he had the parts available with him to fix it. He fixed the issues speedily and I was able to return to work within the hour. The price was reasonable too. I would recommend Precision to any of my friends and neighbors. Thanks Tom!
- Stephanee Borck
Louisville, CO
I was very happy with the prompt service. But I was disappointed that when I asked if he could help me get my car opener button (home link) to respond to the new opener, I was told that he couldn't help me. When you are over 65 years old and not computer literate, that is not a easy task. It would not have taken too long to help.
- John Civins
Lafayette, CO
Problem with door opening. Technician tried to trouble shoot over the phone first to avoid service call. When that didn't work, promptly came by to resolve problem. Very satisfied with service.
- John Jefferson
Longmont, CO
Precision is great! We originally purchased our opener from them years ago and they were there when we needed them now.2 weeks ago I had to have my door spring replaced at 8:00pm on a week night! Tom was our service tech and he was friendly, professional and thorough. He explained everything to me and what the charges would be before any work was done. Then this past weekend my opener had to be replaced! Yikes! Again, Tom was our guy and everything was done to my total satisfaction.Truly 5 stars in my book.
- Bruce Donnelly
Boulder, CO
First, a good friend, Katherine Streicher, recommended your service as being competent and complete. I was in a scary situation as the door had locked in the open position leaving me somewhat unprotected from animals and other intruders. You gave me a same-day appointment and met it as agreed. Your representative was pleasant and got right to work, and it was done well and quickly. The charges were reasonable. I will keep your number handy, and will also feel good about reccommending you to friends. G.H.Koelling 2287 Holyoke Dr Boulder gkoelling3@q.com
- Gwen Koelling
Littleton, CO
Repaired garage door, Tom did a good job, was on time and gave good advise on door maintenance.
- Dennis Gospodarek
Longmont, CO
Tom did a great job and we will recommend him and your company to our neighbors and friends going forward. Thank you again Tom. We were also surprised to find that the total cost of replacing two doors to be less than we had expected.
- Gary Flauaus
Boulder, CO
Great response to my request for repair. On time and quick with repairs. A bit pricey but other than that no complaints and work was done immediately!
- peggy chandler
Broomfield, CO
Tom was GREAT! Very professional, explained everything to me and told me the cost, and handled himself like a true professional. Thank you for following up. Bob
- robert rivers
Longmont, CO
I chose Precision based on the reviews I read - so here is one more from a very satisfied customer: when I called the appointment was scheduled for the next day, the Technician came timely, identified the issue and fixed it â?? he has left the garage clean, picked up all the replaced parts, and frankly, I could not have imagine a better service! Thank you!
- margo holen
Broomfield, CO
Brought us up to new, and all in the special promotion price.
- brian scheufele
Westminster, CO
I called about a repair but the opener had to be replaced. The serviceman did a very good job of explaining the issues with the old unit and advantages of a new one.
- Clinton Major
Service Provided:
Product:
Technician: Tom Lathrop
Brighton, CO
I picked Precision from a list on the Internet of companies that indicated they serviced the Brighton, CO area. I called a few others first, but Precision was the first one that answered the phone. A technician, Tom Lathrop, was available to come out that same morning. He fixed the problem in 30 minutes; however, the door began to stick intermittently later that evening. I called again the next morning and Tom happened to be in the area and came right over. He made some adjustments and corrected the problem - at no charge! Now that is service!
- David Heck
Erie, CO
My garage door opener quit working with two of three cars locked inside. On July 2. Precision took my call over the holiday weekend, and after discussing price, I elected to wait until the following Tuesday, though the holiday upcharge was quite reasonable. The technician arrived at 8am and my vehicles were free by 10. I am confident that I paid for only what was needed, when it would have been easy to sell me more stuff. I hope I don't need garage door service again for a long time, but if I do, I'll be calling Precision.
- Marcia Martin
Longmont, CO
Tom was technician - showed up when scheduled and called when on his way - fixed garage door opener as requested, explained everything before he did it, and quoted price - explained paperwork at end.
- karen glover
Denver, CO
I believe the tech's name was Tom. He was very very professional and knew exactly what he was doing. I would highly recommend your company to anyone. I went on the internet to find your Company's name.
- Gary Leikness
Louisville, CO
We were VERY pleased with the prompt service we received. We were right in the middle of moving so Tom saved us. Thank you again for fabulous service. We will keep you in mind at our new house.
- Kathy and Steve Buescher
Very prompt service.
- Barb Canik