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Reviews for Tom Lathrop
Steve Martinez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was prompt, performed the quickly and masterfully. He was highly informative and answered all my questions with obvious expertise. 5 stars is well deserved in this case.
Colin Purdy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom showed up exactly when he said he would be there. He was fast and thorough. My garage door is much quieter now. I would use Precision again in the future.
Technician: Tom Lathrop
Service: Garage Door Repair
Mark Finger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have used Precision in the past and your compnay is prompt and experienced. I had a broken door spring and it was replaced to my satisfaction. Thanks
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Raeburn Kennard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was very professional and competent. He diagnosed our problem and suggested two alternatives. He also gave us a part to replace a broken one on our machine. In the end, we decided to defer a purchase decision. But I was very pleased with the service, and would remember Precision when the opportunity arises.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Kurt Rosner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Good product, very good service, excellent technician. Repeat customer (different houses).
Karen Braverman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Needed my garage door fixed on a holiday, Labor Day. Had to pay an extra $75 for coming out on a holiday but Tom fixed my door with new screws in a timely manner. I was relived to get out of my garage!
Technician: Tom Lathrop
Service: Garage Door Repair
Renae Simmons
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was fantastic!
Technician: Tom Lathrop
Service: Garage Door Repair
Fred Zambroski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came and did as promised
Technician: Tom Lathrop
Service: Garage Door Repair
Tony Bozanic
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is my second experience with Precision and yes, I'll be calling them again if the need arises. Always on time, courteous and professional.
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Bret Linenfelser
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service and quality of work. I call in the morning and my garage was fixed the same day by noon. Highly recommended.
Technician: Tom Lathrop
Service: Garage Door Repair
Denise Vandyke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service was great! I really liked the way the technician phoned me to let me know what time he would be there. He also explained and showed me everything that was wrong. I still need to get a couple of more things fixed with the garage door. I will definately call Precision!
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Kim Bump
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service and fast at getting to my home. The repair man was very nice and tried to save me money in the long run!
marcus askins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage has had a few issues over the last year. It has been repaired twice by another company and the problem (not closing or opening properly) came back. I was never told that the type of spring system I had was outdated (Standard homebuilder unit--Wayne Dalton) and that I should replace it with something more current. Tom came out to my house for another fix and gave me a heads up that the fix was temporary and I should really consider a new system. I didn't blow off what he recommended, but, I also did not make it a priority. Well, he was right. The spring broke and I did need to get a new system. Tom came out again. Yet again, he was very professional, fast, personable and even called ahead to see if he could come early. WOW!!! Early never happens for repair service. Precision Garage Doors is the best!!!
lee johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Work
robin strelow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great, prompt service! And Tom fixed some trim that had come loose from the bottom of the door too at no additional charge. Good work .
tamra macinnis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door overhaul, Tom arrived and within an hour had my garage door working better than it has in years!
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Ian Buller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick, pleasant, and no hassle. Tom knew exactly what was wrong and was straight forward about the different options to fix it.
Technician: Tom Lathrop
Service: Garage Door Repair
rob henneke
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repair of cables and rollers. Fast service and repair.
Teresa Albertus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The service technician called to let me know he was enroute, he was prompt, and courteous. He fixed the door quickly and demonstrated to me that it was done right. I definitely recommend this company.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Landlord: latoya Watson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service. Called ahead, arrived early, professional, efficient, door is as good as new :)
Patrick Mcnierney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I love supporting local business, and was happy to find that they too love to support their customers. I hope that all companies end up putting as much time and effort into making the right thing to do easy and affordable. Here's to making the world a better place!
Michael Le Desma
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
First, Precision answered the phone... unlike many of the other companies who just send you to voicemail. Second, they came out the next day. They communicated well and were on time. They put in a nice, new door for less than the price quoted by my insurance adjuster, and they did it fast.
gordon feliciano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was quick, but a bit more expensive than I thought it would be. The technician did a thorough inspection and explained everything to me before before performing the work. The door works just like it's brand new.
Terry Murrow
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Thank You, After repair of broken spring and hardware maintenance, the garage door works fine and now is "quiet."
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
jennifer Ha
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was very helpful, professional and went above and beyond.
Dawn Dooley
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our service guy was very helpful and explained the details of what was being done and what went wrong with our last garage door opener. I still need to program our cars and the numeric keypad.
Dawn, Thank you for letting us know about the performance of our technician. Please call us to set up a time when your vehicles will be home so we can get the home-link programmed. Best regards, Bill
Kerri-Ann Rose
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
These guys are fantastic. I had a tech (Tom) at my house within two hours of my phone call. My window of time was Noon and Two and Tom arrived promptly at noon. When he arrived he turned on the broken opener and immediately knew the problem and the price of the repair. He was in and out in under 45 minutes. He was very professional, courteous, and knew exactly what he was doing. I will use Precision for all of my future garage door needs.
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Jim Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very pleased with the quick response and the quality of their work. The service man was efficient and pleasant. Great job!
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Vera Ananda
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Cheapest quickest service! I called at least 5 other places to get quotes/check availability and precision was the BEST! Our technician was professional and quick.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
dennis thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Not cheap at $566 total to do a complete replacement of both springs, all rollers and bearings. However, excellent work! The Technician, Tom, was extremely knowledgeable and professional and did a quality job. I feel confident everything was done correctly and will last for several years.