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Bill Nashwinter

Bill Nashwinter
Manager
Reviews: 236
Average: 4.94 stars
Bill Nashwinter has received 236 reviews, averaging 4.94 Stars:
1 2 3 4 5

Bill Nashwinter's Bio:

Bill has been with Precision Door for over 12 years as an administrator as well as a technician. He enjoys sports and spending his free time with his children.

Review:

After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.

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A Response from: Ben

Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill

Bill Nashwinter Service Provided:
Garage Door Opener Repair

Product:
Opener

Manager: Bill Nashwinter
Review:

Quick response. Thought we needed a new garage opener but all we needed was a service call. WOW. An easy 5 star rating.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

I appreciate the courtesy and quick service of Precision. My appointment was scheduled between 4-6 pm (the same day I requested service), and I received a phone call around 2:00pm to let me know they were short staffed, but this tech (Bill) was about 15 minutes away. He was wondering if he could come by early. I, of course, was happy to have him come out sooner. He was polite, informative and had my mom's garage door working again in no time. I was searching the internet for the best deals (because my mom is on limited income) and Precision was by far the best! Thank you, we will definitely turn to Precision for any future garage door issues.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Great service in one day, efficiently completed at a good price and a great warranty. I would definitely recommend Precision!

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Bill did a great job and kept me involved through the process.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Showed up on time, effectively and efficiently fixed my problem, performed the 25-point Safety Check, door works great! My technician Bill definitely knew his stuff.

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Manager: Bill Nashwinter
Review:

I needed a minor adjustment on my garage door but it prevented the door from closing properly. I was impressed that the person answering the phone walked me through several steps over the phone to try and fix the problem so I wouldn't have to pay for service. As I live alone, they made every effort to fit me into their schedule as quickly as possible. After Bill made the adjustment to my opener, he stayed long enough to give it a minor tune-up to prevent future problems. All this for the trip charge. I was very pleased--have used Precision Door Service in the past and will continue to use them in the future.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Bill was our technician and we couldn't be happier with his service! He was very courtesy, professional, on time, and went above and beyond. Not only did he fix our garage door, but he noticed the door leading into our house was a bit squeaky, so he put some lubricant on the hinges without any hesitation! This company is the best of the best at what they do, HIGHLY recommended, no one better in town!

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

Bill the service person was cheerful and did a great job to find our problem with our door. Fixed the door which was a great relief.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Bill did a great job, and was there early.

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Bill Nashwinter Service Provided:
Garage Door Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

Very rapid response to fix a broken spring while I was out of town. My wife was somewhat stranded without the fix. Thank you!

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Manager: Bill Nashwinter
Review:

Service was very prompt and very professional. I appreciated Bill doing a full inspection and replacing worn parts I didn't realize were in need, beyond just the broken spring.

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Bill Nashwinter Service Provided:
Garage Door Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

Service tech (Bill) was prompt, efficient, friendly, courteous ad 100% successful. Excellent experience.

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Manager: Bill Nashwinter
Review:

Always reliable and quick!!! And quality work as well. Professional team all around. They get it right the first time!!!

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Manager: Bill Nashwinter
Review:

Excellent service, 2 hr. window and polite, informative technician

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Kuddos to Precsion Doors. Four years ago I had them replace a broken garage door springs and recommended I replace both in addition to a door tuneup which gareenteed the work for five years. Well one of my springs broke again. True to their word, they replaced both springs under the warranty at no cost except the service fee. It doesn't get any better then that. They now have a customer for life. I highly recommend them. Thank You Bill...

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Manager: Bill Nashwinter
Review:

I was very impressed with the service. The prices were fair and transparent. The work was expertly done. This is now my go to for garage door repair.

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Manager: Bill Nashwinter
Review:

I don't have Precision out very often because they do a great job every time. They have installed a new opener, serviced and repaired a very old door and replaced both springs. Springs have held up for many years. They repaired what I thought might not be repaired. They replaced rollers so the door is smooth and quiet. They give me information so that I can keep the door in good condition myself and they reprogrammed all of my remotes for me. Courteous,friendly and professional. Price is always reasonable. Often times no charge. Could not be better.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

It was great to schedule late at night which is when my garage door spring "sprung". The technician as were on time and honest about what needed repair. Great job!

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Very satisfied with the service!

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Manager: Bill Nashwinter
Review:

Great service!

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Service was prompt and thorough!

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

We had used this company in 2006 and I happened to still have my card for Precision. Our technician was Bill. He showed me what was wrong and explained how to correct future problems. He even changed my lightbulb on my garage door opener. Very efficient. Thank you Patti and Brian Cook

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Precision responded within an hour and half from the time I called. The job was completed within an hour after that. The technician (Bill Nashwinter) was informitive, efficient, and courteous. Precision performed a new opener (motor) install 8 yrs. ago (w/keypad,etc.). Same great service; which is why I called them again this time. The cost, I felt was very reasonable. In this day and age of corporate monopolies, it's good to have a local (franchise) company with great personal sevice and products. I hope I don't "NEED" them again but I'm certainly glad they were there now and I would stongly recommend them to anyone who does!

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

Really appreciated Precision coming out so quickly. Our door was unable to close and the weather was getting bad. The technician arrived on schedule, the service call was completed quickly and we appreciate being given many options for how to resolve the issue.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

Great service. They got me on the schedule and fixed quickly. Bill was professional and knew what he was doing. Overall this is the best home repair service I've had in a long time.

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

Technician was early!!!! Very friendly and professional with a reasonable price. I will certainly use this group again.

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Bill Nashwinter Service Provided:
Garage Door Opener Repair

Manager: Bill Nashwinter
Review:

I had Precision repair my garage door in 2003 after a another company tried to fix it. Precision fixed it. Recently a had a spring break. I called Precision on Thurs. pm, made an appointment for sat. They followed up with an email telling me the sked. Sat at 800a got a call telling me they were a block away. Service was performed in 30 minutes. Price was very fair. I have told friends a neighbors about Precision. They are great and do what they say. DO USE THEM! ALSO, THEY DID A SAFETY ON BOTH THE DOORS. once again.

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Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Bill Nashwinter
Review:

i would recommend Precision to anyone i know looking for a new garage door or garage door repair. they were extremely prompt and courteous. they were in and out very quickly and made us feel very comfortable with the work done.

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Bill Nashwinter Service Provided:
Garage Door Repair

Manager: Bill Nashwinter
Review:

I had my garage door repaired recently. They did both spring repair and roller replacements. I think the repair tech was very knowledgeable and the garage door is working better than ever. Both schedulers and techs are professional and friendly. My only negative comment is that my repair was scheduled for between noon and 2 and repairman did not arrive until after scheduled time.

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A Response from: Ben

Thank you for the

Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Manager: Bill Nashwinter
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Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112