Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Longmont, CO
Firestone, CO
Tom did a great job- showed up on time, was courteous and quickly replaced the necessary sensors on our door. He also adjusted a track on a different door to eliminate a sqeal so that was nice as well.
- Jeff
Firestone, CO
I cannot say enough positive remarks about the service that I have received from Precision Door Service in the past several weeks! The technician arrived as scheduled, showed me the reason that my garage door wasn't working and didn't charge me for the visit! Once it was because my door opener was in lock position and today because the door was frozen to the ground. Without doubt I will purchase my replacement garage door opener when needed from them!
- Patty Goward
Commerce City, CO
My garage door was frozen to the cement and I did not realize it. When I opened it the metal strip along the top bent the whole right side. I called Precision at about 8:30 A.M. and got an appointment for between 12:00 - 2:00 the same day. Tom was early and by 11:15 it was fixed. I am really pleased with the service and the price. Thank you from a 79 year old women.
- Phyllis Dewey
Boulder, CO
What a great experience! I called about my garage door opener not working correctly and was able to get an appointment for someone to come out right away. Tom arrived and was thorough in his assessment. I did need a new opener, so he quickly got it installed. He's very knowledgeable, professional, clearly knows what he's doing and was personable too. He did a great job. The cost of the new opener and accessories was, in my opinion, very reasonable. I really appreciate the little "extra niceties" too - in particular, I received a call this morning telling me that Tom would get there on the far side of my 8 to 10 am window and then received a call from Tom to let me know his arrival time, which was pretty much exactly what I had been told. Those extra steps to make sure I knew the status of Tom's arrival allowed me to plan for that two-hour period without "wondering" if I could start a project or not. I highly recommend this company.
- Carol Ciufolo
Northglenn, CO
Tom is excellent---best technician for any service/repair we have ever met. His skills are top-notch. He is very experienced, efficient, friendly and gets the job done right. He also makes it a point to educate you along the way.... Very impressed with his work!
- Bert Stjernholm
Thornton, CO
Checked out the reviews and ratings. I called around noon on Friday because the spring has broke on my garage door. Tim the tech was at my house an hour later and the door was repaired within 45 minutes. Price was fair, tech was courtesy and my door was fixed. An overall good experience.
- Jeanne King
Firestone, CO
Tom was on time, waited patiently for me, checked everything out and did a great job in checking everything to get me back in service!
- Christine Fuentes
Longmont, CO
When the spring on my old garage door opener broke, I asked my neighbor who he had used to fix his door and he highly recommended Precision to me. I'm glad he did because when Tom came out and looked at it he knew exactly what needed to be done and did it very quickly and efficiently. In turn, I would most certainly recommend Precision to any of the friends and neighbors if they need garage door opener installation or repair.
- Donna Quadracci
Firestone, CO
I am a return customer and will recommend you to my friends. The next morning service was incredible. The service man was prompt in fact early which was really appreciated. One thing you might tell your service people...it would be reallly helpful if they would write down rhe model and product number so I didn't have to climb the ladder to get it. I was oping it would be on the invoice but I didn't see it.
- Lynda Chapman
Longmont, CO
Precision is my go-to for garage door service. Tom Lathrop came once before because the hatch door on my car blocked the garage door. He didn't even charge me! This time Tom replaced the opener. He arrived early and the work was done quickly. Replacing an opener just before Christmas is painful, but Tom mitigated the pain by his prompt and cheerful service.
- Ken Rudy
Erie, CO
I had an issue with my garage door, I called and the service man came when they said he would and in 30 minutes had my problem fixed. I will put Precision Overhead Garage in my contacts and I will be comfortable recommending them. Thank you, Carol Morphew
- Carol Morphew
Longmont, CO
Tom was a excellent technician. Very professional. Answered all my questions. Thanks for diagnosing the door problem in a very short period of time
- Gary Butler
Boulder, CO
We've used Precision Door over the last 12 years to repair items that reached the end of their life. Tom Lathrop has served us well to keep our door opening smoothly. Skilled worker, friendly and professional. Highly Recommend this company.
- Tom / sue Sokolowski
Boulder, CO
Professional and prompt. Happy with the service.
- Al White
Broomfield, CO
I needed routine maintenance for both of our garage doors, and I called Precision. Within two hours, one of their service technicians, Tom, texted me that he was on his way. He arrived exactly on time, assessed the maintenance of both garage doors, completed the job, and provided great feedback on how to keep doors lubricated. Being professional, reliable, and courteous are three traits that are hard to come by, and Tom exhibited all three!
- Todd Bontrager
Aurora, CO
My garage door is so quiet now. I am very glad I chose Precision.
- Nick Bottema
Aurora, CO
I called this morning with a broken spring and Tom was repairing my door within 2 hours. He was he fast and efficient in his replacement of the springs. He also recognized defects made in the original installation. There were frozen spring bearings, a broken hinge, and door runner wheels that were worn because they had no bearings. The spring support bar was too high resulting in mechanical stress to door movement. A track support bar needed to be stabilized. He was personable and explained what repairs were needed and why. He had the tools, parts and expertise to correct those defects. This is the first time that the garage door has fit flush with the floor. I suspect that repairs saved me from having to replace the door.
- Tom Karus
Boulder, CO
Fast and great service, thank you!
- Sue Thompson
Boulder, CO
One of the springs failed a couple years after Precision replaced it. I called and in a little over an hour they came to replace it. Of course there was a service charge of $75, but, the part was free. Prompt and knowledgeable.
- David Klamann
Louisville, CO
I would highly recommend Precision. They came out the next day after I called with an issue with my garage door. Tom was thorough and explained everything to me before proceeding. My garage door good as new.
- Lori Simons
Arvada, CO
The service is awesome. I called this morning and the tech was here before noon and had a new one installed in less than an hour.
- Elaine Story
Thornton, CO
My garage door opener broke late Friday night and I was able to get an appointment next day on Saturday. Tom showed up early for my appointment as was done even before my original appointment was scheduled. I originally wanted to just repair the opener but he helped me understand how old my opener was and remembered that the previous owner also had to do a repair just last year, I went ahead with a new opener. Great price, quick service and Tom was very professional. I highly recommend this company and Tom.
- Osa Thompson
Arvada, CO
Super job by Tom. Thank youm
- Dan Montgomery
Boulder, CO
Our garage door stopped working and Precision was there in less than 12 hours to help us. Our door is now repaired and working better than ever! Tom was on time and even asked if he could come early.
- Hannah Bowron
Longmont, CO
Amazing, quick, and professional service. We'd managed to hit the garage door with the paddleboard on the roof of the suv. Not only did Tom do the fix extremely quickly, he didn't try to sell us on any upgrades or extras - he just did his job and did a great job of it. Highly recommend. **He even gave the dog his (of course well-deserved) attention for some ear rubbings and love. :-)
- Rebecca Bryan
Englewood, CO
Fast response. Correct diagnosis of the problem. Done in an hour. Great stuff!
- Michael Dow
Westminster, CO
This was the best service I have received from a garage door company! Tom was excellent!! Thank you.
- Pat Ciccotti
Louisville, CO
Thanks Precision for getting out to help me on such short notice. You fixed my issues in no time. Tom was efficient and pleasant.
- Brian Wolff
Longmont, CO
This is the second time I’ve used Precision, and I’ve been highly pleased both times. Tom did a great job. He showed up right on time, and did the work quickly and expertly. I wouldn’t trust anyone but Precision to work on my garage doors!
- Mark Silver
Tom was very punctual, knowledgeable and professional. He installed everything we needed to upgrade our 25+year old opener. We will look to Precision to maintain our openers for our rental and personal properties.
- Doug Emmot