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Tom Lathrop

Tom Lathrop
Technician
Reviews: 714
Average: 4.94 stars
Tom Lathrop has received 714 reviews, averaging 4.94 Stars:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have used your service before so we knew your repair people are efficient & friendly. It was subzero out & our garage door was stuck off its track halfway up. The service person came out next day as promised & was quick in his work.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast, efficient and professional! My garage opener died this morning at about 11. By 1:30 I had a new one installed and working perfectly! Tom was great and diligent! Normally I would have done it myself but with the cold weather a few hours away it was worth the extra money to get it done promptly! Plus The new opener was a great upgrade from my old chain drive! Highly recommend Precision!

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Tom Lathrop Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom at Precision has been great whenever I have needed work done, on multiple projects. Thanks!

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Hallelujah !!! They came straight to my rescue, fit me in quickly with no problems at all.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Was on time, professional, and early to the job. Would use again.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent company! They came within a couple of hours of my call. We never noticed that there was something blocking our sensor but as soon as the tech came he checked that first. He left in 5 minutes and never even charged us for coming! We were very impressed and will be telling others about them.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Called another company on Sunday, they said that I would be contacted on Monday morning to schedule a time. Called them again at 9am on Monday and was told the same thing. I called Precision at 11am after not being contacted by other company. I was scheduled for 4pm the same day. Tech contacted me and was able to arrive at 2:30. The job was completed by 3:30 and everything is working fine. I did finally hear from the other company after 4pm. To let them know they missed out.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was our technician, and he was great. He looked at the garage door and had several suggestions to make sure our repair was complete. We discussed the reason, parts, and price for his suggestions, and I agreed with his recommendation. The repairs were completed quickly, and he went over the work completed after he was done. Precision has always provided great service for me.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are very pleased with the service and promptness. Tom arrived on time and did a great job!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great. Best service company I’ve dealt with in a long time. Thanks!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent and Fast service. Definitely my go-to for any garage service and repair!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Happy to have garage door back in service in less than 24 hours. Tom was on time and efficient, and got repair done in a timely matter.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We have been a customer for many years. Just a few of the reasons are their courtesy, customer care, professionalism and promptness. It’s also been nice to have had the same service person throughout our relationship with the company.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door was making a popping sound when trying to open. Tom arrived early which was great, he identified the problem right away and gave me sound advice that allowed me to fix the problem immediately. I will use them in the future and highly recommend them for your garage door needs.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

LOVE this company! Twice now we've had garage door issues at our new home (which was a rental and they did not maintain the garage door) and Precision Garage doors has come the same day and fixed it both times! We especially appreciate the skill of our local guy Tom at Precision. Thanks!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom helped us out with an easy fix today. He was early, quick and professional. Would definitely use Precision again!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

GREAT SERVICE! I called and within an hour Precision was there to fix my garage door. Friendly and professional.Tom Lathrop was knowledgeable and did an excellent job.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision Garage Doors is the best! When I called, I was able to schedule an appointment for the very next day. Tom arrived exactly on schedule and quickly, efficiently re-programmed 1 new and my 2 existing door openers plus the wall mounted box. He also re-alilgned the obstacle detector sensors for me.He was pleasant and friendly and did a perfect job. I've used his service before with the same excellent results.

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Tom Lathrop Service Provided:
Garage Door Opener Install

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Once again Tom was proficient and fast. If you need garage door service, this company is highly recommended. Thank you so much.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Researched for a local company to replace a broken spring. Read about company and customer reviews. Was pleased with what I read. Called for an appt. Tom came and fixed the problems and was on his way. I now had a working garage door. Thank you for getting the work done quickly and correctly.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

When my garage door was stuck yesterday, Tom from Precision arrived quickly and was very helpful. He quickly assessed the problem, gave me a good overall view of what was broken and what it would need to fix it. I expected it to take a while. Tom let me know what he actually found when he gor in there, gave me an estimate of the cost, and fixed it all. I was very impressed with how well it worked, how neatly he left the garage, and his good work.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent service by Tom! Thank you for your communication prior to your arrival and exceptional work! The garage door works great now! Thank you!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I watched your commercial & I was hooked on the phrase, a name you can trust. The tech came pretty much right after my call. He did a good job on a very hot day!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was my tech. He called before he came. Was very courteous and replaced the two springs in less than one half hour. Doesn’t get any better than this. Thanks precision.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had a great experience using this company. They were very quick and efficient. My technician did a great job explaining and showing me what needed to be fixed and you could tell that he had my families safety in mind the whole time!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was awesome. He fixed my problem in 5 minutes. I will definitely be calling Precision in the future for my garage door needs.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

These guys at Precision Door are fantastic! I have used them for several issues and they are always excellent. Highly recommend. Tom is usually he tech that comes to my home and he's awesome.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision replaced by garage door opener a year or so ago. It was during COVID and they were able to get what I wanted when backorders were common. I don't recall now how I selected them but I'm speculating it had to do with their reviews because I do a good job researching before I hire. I had them back out because my opener was clicking and not the whisper quiet I was used to. It was a minor adjustment and they covered it under the warranty. I've had a great experience with the service they provide. Thanks Tom and Precision.

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Product:
Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great job fixing my lower sensor on one of our garage doors. No more getting out of the car to close the door, which I've been doing for the past year! I posted a request on the website this weekend, and they called first thing Monday morning. All is fixed and I am happy!

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very friendly technician, but OUTRAGEOUS prices. $771 to replace two springs! I can't recommend them and I won't call them in the future.

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A Response from: Ben

Mr Pizzie, Thank you for using Precision Garage door service for your garage door needs and we always appreciate the feed back whether positive or negative. We We strive for 5 star reviews from all of our customers. Agreeably, changing 2 springs ONLY for what was charged would be expensive. All of our technicians are professionally trained and certified to evaluate all workings parts of your door as well as the opener and make recommendations before doing any work. Your safety inspection shows not only broken springs but severely worn end bearings, center bearing as well as worn rollers and you chose to do all the bearings as well as both springs. With exhausted supply lines and the rising cost of materials, you will find we have very competitive pricing in this job market. Perhaps not the least expensive but certainly not the most expensive. Please do not hesitate to call us if you have a problem with the work we did or if you have any further questions or needs. Best regards, Bill - Manager PDS-CO

Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
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Denver, Lakewood, Aurora Area

(303) 858-9035

(303) 858-9035
Arvada & Broomfield Area

(303) 424-0830

(303) 424-0830
Boulder & Longmont Area

(303) 527-1905

(303) 527-1905
Castle Rock & Parker Area

(303) 858-8388

(303) 858-8388
Brighton Area

(303) 424-0830

(303) 424-0830
Evergreen Area

(303) 416-8466

(303) 416-8466
Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112