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Tom Lathrop
Tech ID#: 4
Reviews: 637
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 637 ReseƱas, reviews.averaging:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was on time, waited patiently for me, checked everything out and did a great job in checking everything to get me back in service!
Christine Fuentes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

When the spring on my old garage door opener broke, I asked my neighbor who he had used to fix his door and he highly recommended Precision to me. I'm glad he did because when Tom came out and looked at it he knew exactly what needed to be done and did it very quickly and efficiently. In turn, I would most certainly recommend Precision to any of the friends and neighbors if they need garage door opener installation or repair.
Donna Quadracci
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am a return customer and will recommend you to my friends. The next morning service was incredible. The service man was prompt in fact early which was really appreciated. One thing you might tell your service people...it would be reallly helpful if they would write down rhe model and product number so I didn't have to climb the ladder to get it. I was oping it would be on the invoice but I didn't see it.
Lynda Chapman
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is my go-to for garage door service. Tom Lathrop came once before because the hatch door on my car blocked the garage door. He didn't even charge me! This time Tom replaced the opener. He arrived early and the work was done quickly. Replacing an opener just before Christmas is painful, but Tom mitigated the pain by his prompt and cheerful service.
Ken Rudy
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had an issue with my garage door, I called and the service man came when they said he would and in 30 minutes had my problem fixed. I will put Precision Overhead Garage in my contacts and I will be comfortable recommending them. Thank you, Carol Morphew
Carol Morphew
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was a excellent technician. Very professional. Answered all my questions. Thanks for diagnosing the door problem in a very short period of time
Gary Butler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We've used Precision Door over the last 12 years to repair items that reached the end of their life. Tom Lathrop has served us well to keep our door opening smoothly. Skilled worker, friendly and professional. Highly Recommend this company.
Tom / sue Sokolowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and prompt. Happy with the service.
Al White
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I needed routine maintenance for both of our garage doors, and I called Precision. Within two hours, one of their service technicians, Tom, texted me that he was on his way. He arrived exactly on time, assessed the maintenance of both garage doors, completed the job, and provided great feedback on how to keep doors lubricated. Being professional, reliable, and courteous are three traits that are hard to come by, and Tom exhibited all three!
Todd Bontrager
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door is so quiet now. I am very glad I chose Precision.
Nick
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called this morning with a broken spring and Tom was repairing my door within 2 hours. He was he fast and efficient in his replacement of the springs. He also recognized defects made in the original installation. There were frozen spring bearings, a broken hinge, and door runner wheels that were worn because they had no bearings. The spring support bar was too high resulting in mechanical stress to door movement. A track support bar needed to be stabilized. He was personable and explained what repairs were needed and why. He had the tools, parts and expertise to correct those defects. This is the first time that the garage door has fit flush with the floor. I suspect that repairs saved me from having to replace the door.
Tom Karus
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast and great service, thank you!
S Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the springs failed a couple years after Precision replaced it. I called and in a little over an hour they came to replace it. Of course there was a service charge of $75, but, the part was free. Prompt and knowledgeable.
David Klamann
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision. They came out the next day after I called with an issue with my garage door. Tom was thorough and explained everything to me before proceeding. My garage door good as new.
Lori Simons
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service is awesome. I called this morning and the tech was here before noon and had a new one installed in less than an hour.
Elaine Story
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door opener broke late Friday night and I was able to get an appointment next day on Saturday. Tom showed up early for my appointment as was done even before my original appointment was scheduled. I originally wanted to just repair the opener but he helped me understand how old my opener was and remembered that the previous owner also had to do a repair just last year, I went ahead with a new opener. Great price, quick service and Tom was very professional. I highly recommend this company and Tom.
Osa Thompson
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Super job by Tom. Thank youm
Dan Montgomery
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door stopped working and Precision was there in less than 12 hours to help us. Our door is now repaired and working better than ever! Tom was on time and even asked if he could come early.
Hannah Bowron
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Amazing, quick, and professional service. We'd managed to hit the garage door with the paddleboard on the roof of the suv. Not only did Tom do the fix extremely quickly, he didn't try to sell us on any upgrades or extras - he just did his job and did a great job of it. Highly recommend. **He even gave the dog his (of course well-deserved) attention for some ear rubbings and love. :-)
Rebecca Bryan
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast response. Correct diagnosis of the problem. Done in an hour. Great stuff!
Michael Dow
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was the best service I have received from a garage door company! Tom was excellent!! Thank you.
Pat Ciccotti
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thanks Precision for getting out to help me on such short notice. You fixed my issues in no time. Tom was efficient and pleasant.
Brian Wolff
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is the second time I’ve used Precision, and I’ve been highly pleased both times. Tom did a great job. He showed up right on time, and did the work quickly and expertly. I wouldn’t trust anyone but Precision to work on my garage doors!
Mark Silver
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. My tech removed the seal on the bottom of my garage door, installed a new updated metal runner and reinstalled a new seal. Not a speck of light shows through!
Nancy Mccandless
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The response time was outstanding, and the service, knowledge, and professional by the technician, Tom Lathrop, was excellent!!
Levi Terranova
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Scheduling an appointment was easy and professional. Arrived on time. Greeted me with respect and professionalism. Reviewed the work to be done, with no up-sell. Replaced rollers, springs, rails, made sure everything was working as expected. Left job site very clean. Easy check out with iPad.
Edward
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used the. In the past a d they did a good job.
Jan Cogar
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service at a fair price. Tom arrived in about an hour of my call, and completed the repair an hour later. Very professional. I would highly recommend this company.
Dave
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Approx. a year ago Tom replaced my garage door opener and did a fantastic job. Now the springs on my garage door required replacement. Once again Tom did a fantastic job! His professionalism and skill is second to none. Thanks again Precision for assisting with my garage door needs. Mike
Mike Daly
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt service, arrived on time. Very efficient, capable technician (Tom L.). Doors much improved, so much easier to open, thank you! Dee
Dee
Service Provided:
Garage Door Repair
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