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Tom Lathrop
Tech ID#: 4
Reviews: 547
Average: 4.94 stars

Tom Lathrop

Technician
Tom Lathrop has received 547 reviews, averaging:

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Terrific service and great response time. Very professional
Wes Parker
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In my family we seem to keep driving our cars into the garage door! Every time I've called Precision Garage Door Service they've come right away and fixed the problem with ease. They give outstanding service.
Claudia Mills
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! They got here fast got it done fast! Everybody was friendly! Great company! Thank you so much!
Alana Grein
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This business is top notch! Excellent service, thorough diagnosis, fair pricing, and kind employees in the midst of the virus epidemic... These are the folks you want working on your garage door... Sharon in Thornton
Sharon
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We love Tom, he's the best. He's on time, gets the job done and our door is fixed!
Amanda Herber
Service Provided:
Garage Door Opener Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Out tech was in and out in record time with all repairs discussed and agreed on. Great Srrvice!
Susie Rhodes
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was great to work with. I called with a broken garage door at 8 am and they had someone at my home by 9:30 am. Tim arrived and was courteous and friendly and resolved our issue quickly. I recommend this company to anyone needing garage services. Fast and friendly and reasonably priced.
Pam Cleavenger
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Theresa took my call and accommodated our request to have the garage door repaired today. She was able to fit me in pretty quickly. Tom arrived at 12:30, informed me of my options and costs and quickly got to work. Tom was personable, knowledgeable and clearly was skilled in problem solving. We were planning to replace our garage doors and planned on going with another company. Because of my consistently positive experience, you all have sealed the deal. We would be interested in exploring garage door options with Precision. Thanks again for running a solid operation!
Richard Charles
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Top notch, very fast to respond for service, technician thorough and efficient.
Phillip Boutote
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installed one new pre-assembled door with indoor control plus one outside keypad. Removed old rollers on track system for this door and for a similar installation from last year. Both doors now operate very quietly. All finished, including cleanup in 2 hours or less. This was similar to the first installation one year ago.
Jim Welsh
Service Provided:
Install Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called at 7:30 AM to say that my garage door was not operating properly and was told that someone would arrive between 8 and 10 AM. Tom arrived at 8:02. Within an hour and a half he replaced both springs and repaired several other door componets. Thanks for the good work.
David Yoak
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Such wonderful service and kindness are rare these days. I so appreciate how quickly, honestly and efficiently you responded. Thank you!
Vanessa Oldham
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service was great so I didn’t have to have an open garage door at night. They gave a 2 hour window and sent a picture of the technician. The price was reasonable. The technician was efficient and friendly. It took less than an hour. The phone receptionist was nice and helpful. It was a stress free repair.
Ann Brumfield
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I would highly recommend Precision for your garage door needs. The tech was very efficient, professional and knowledgeable.
Sais Medina
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

First of all, Precision has a professionally looking website. Of course, I read the reviews for customers in my area and was pleased with those. Short answer to my satisfaction - I couldn't be more pleased! Tom was on time and immediately determined that my (only) four year old Genie crap opener had a failed component in the circuit board related to the limits setting. I asked him to replace both of my openers with the excellent Liftmaster 1/2HP belt drive openers. They're not cheap, but you get what you pay for. Tom installed everything needed for both openers, programmed the remotes and the Homelink in my car. Tom is knowledgeable, fast, and efficient. I highly recommend both Tom and Precision!!
Roland Smith
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service. My technician was Don, he diagnosed the issue quickly and made immediate repairs. This was the second call to Precision and they will be our "go to" for any future garage door problems. Highly recommend.
Casie Cdebaca
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision at 3:30 on a Friday afternoon and they were at my house in 45 minutes and had the door fixed in less than an hour. They were professional, told me what needed to be done, fixed the problem and cleaned up. Their service was A+.
Ken C
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service! They got out here same day and Tom, the technician, was so professional and speedy. I appreciate the quickness!
Jenny Edmund
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was prompt, pleasant, and very efficient!
Linda Hoeksema
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)
Sharon B
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fast service
Connie Lovato
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Speedy, on-time, honest service - what more do you need!
Richard Spinetto
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt, professional, polite and knowledgeable.
Liza Boguniewicz
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We have used Precision for 5 years. They always respond immediately and have someone here the next day. Tom has been our service man each time we've needed something replaced. It's nice to have such continuity. Tom does excellent work, very efficient and is personable on top of it! Almost feels like we are friends. I would recommend Precision to anyone.
Mary Jenson
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great customer service. Same day repair. The technician Tom called when he was coming up to my mountain property. Arrived at the estimated time. He was polite, courteous, professional and knowledgeable. The repair was quick and above all completed right. I’m all about the customer service!
Kerry Dilorenzo
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Experience and helpful ..
Frank Williams
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Prompt excellent repair work by Tom Thanks
John Earley
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have had work done by them before and they do an excellent job. Tom was knowledgeable, professional, and overall nice to work with. Great team with their appointment set up, sending you info on who is coning out to do the work, and followup.
Steve White
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was excellent! Fast service.
William Salzbrener
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Tom was here in Boulder when we had two feet of snow. Fixed the door and replaced old parts. Thanks
Angelo Barr
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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