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Reviews for James Rubesne
Emelia Clayton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service. Show up the same day. Explained the issues. Made clear recommendations. Single mom and the garage door was half way open and not safe. I appreciate your service. Thank you.
Technician: James Rubesne
Service: Garage Door Repair
Joel Berenbeim
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very well prepared. Explained process and options clearly. Fast work
Technician: James Rubesne
Service: Broken Garage Door Spring Repair
Cathie / billy Thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
So professional, honest and prompt.
Technician: James Rubesne
Service: Garage Door Repair
Margie Mayberry
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James did a great job doing some basic maintenance on our garage door after we moved into our new home. The new rollers made a huge difference!
Technician: James Rubesne
Service: Garage Door Repair
Monte Thelen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service - arrived in a timely manner! Everything went great !
Richard Weaver
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James lived up to his reviews on your website. We have used Precision several times over the past ten years and have been very satisfied with their services.
Technician: James Rubesne
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
Rodney Dunn
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James showed up early, quickly assessed the issues and was transparent about what needed to be done. I didn’t want to replace a 3 yr old garage door system but it was so cheap we had to.
Fred Suchy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Percision did an outstanding job. A live operator answered the phone early Sunday morning and arranged a repair several hours later. Several other competitors never called back.
Technician: James Rubesne
Service: Garage Door Repair
Karen Humes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was referred to me by my daughter and son-in-law who had used Precision recently for repair on their garage door. I am very pleased with the work James did. He is a super young man, personable, knowledgeable about his job and efficient. Thank you Precision for responding to my call in a most timely manner, and thanks to James for his exceptional work.
Technician: James Rubesne
Service: Garage Door Repair
Bill Endicott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James inspected the garage door and then pointed out where the problems were and how he would fix them. He provided the price before starting the work and finished the job within the hour
Technician: James Rubesne
Service: Garage Door Repair
Tera Schnacker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James and Precision are simply amazing. Our garage door spring broke on Saturday afternoon and they were able to come to our home the next day. James performed a complete inspection of the door and all of its components. He went through every option with me regarding the repair. James' attention to detail was amazing and he even made adjustments to the garage door opener. It is so quiet now after all of the repairs. This is our second time using Precision and we have been happy with the service both times. Thank you Precision and James!
Gil Quintana
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
WOW, I just got robbed. I've been using this company for about 12 years. Service in the passed was reasonable and good work, no complaints. So just had a spring brake which was covered under the 5 year warranty. James came out and during inspection he found that the center spring being ($69), the garage end bearing set ($199), the end drums ($199), nylon roller wheels ($199), needed replacement. Now knowing any better I agreed to a $600 bill. Curious, I decided to look up all the parts replaced on Amazon, 2 drums ($13), roller wheels set ($13), 2 end bearing plates ($11), and steel bearing for the springs ($8) for a grand total of $45. I feel like a total idiot but I had no idea what the parts cost, the mark up for parts was a complete rip off. Buyer be ware. Never Again.
Gil, Thank you for taking the time to contact me directly regarding your service and letting me know it was your son who left the review. We can all appreciate your son looking out for your best interest but he may not have understood the relationship you developed with our company and the importance of a simple phone call to discuss the service and air his concerns. There seemed to be a communication between yourself and your technician and I am happy you were satisfied with the reconciliation we came too. After speaking with you regarding parts ordered off the internet compared to the parts we use at Precision Door, coming by to show and explain the difference in the quality of parts and how we stand behind our parts, service and warranties, I was glad to hear you express your appreciation and understanding. Please do not hesitate to call us with any future concerns or needs. Best regards, Bill
Technician: James Rubesne
Service: Broken Garage Door Spring Repair
KLA
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision Garage Doors for a couple of years. I always get great service from them. 2 years ago they told me my rollers had a few years left. Today they broke- they were right! I called them and they came out 5 hours later without any emergency call fee. Now that is service for you!!! Great guys, great service, great company!!!!
Paula Bacheller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service, friendly, courteous and went above and beyond my expectations!
Gerald Keener
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent professional reputation
Technician: James Rubesne
Service: Garage Door Opener Install
David Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came and repaired same day I called. Technician was professional, competent, and pleasant. We will definitely use them in the future.
Ashley Miller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent and efficient customer service! James arrived the same day we called and was on the early end of his time frame. James was very pleasant and thorough in fixing our damaged garage door! He explained everything in detail and did a complete check of our door in addition to fixing the problem. Many thanks!
Technician: James Rubesne
Service: Garage Door Repair
Paul Farris
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James was great.
Technician: James Rubesne
Service: Garage Door Repair
Roger Hasse
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James Rubesne did not an outstanding job in replacing both torsion springs and getting our garage door open for us. He also made sound technical arguments in convincing us to replace the main bearing located between the 2 torsion springs, as well as replacing the door rollers in the roller tracks, several of which were severely degraded due to their age and normal wear and tear. Although getting the entire door replaced (including the door panels and 2 outer rod bearings) was not a viable financial option for us at this point in time due to other recent house expenses we've had to make, James helped us in the end make a smart financial decision to just replace only the components that would keep the door serviceable for us over the next couple of years until we can better plan on an entire door replacement. But to be certain, we will be calling Precision Door Service in the distant future for our garage door replacement when our financial situation allows for this higher expense.
Albert Breiner
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Having your garage door spring break does not make your day. But, having James show up withing a couple of hours and getting it fixed in 30 minutes does!
Matthew Hoover
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Hands down, the best of the best! We couldn’t be happier, and we will never call anyone else. Thank you all!
Technician: James Rubesne
Service: Garage Door Repair
Jim Blair
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James arrived promptly as scheduled. He was courteous and explained the spring replacement process and our options. The work was completed quickly and in a timely manner. He is a credit to your organization.
James Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quickly done, James was very personable and efficient.
Michael Micketti
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose your company because one of your guys was at our home last year and the guy was really great and fixed the problem, sorry i don't remember his name. Today Jim came over and fixed our problem and again really nice guy. Based on my experience you have my business when i need garage door help and i will recommend your company to any of my friends who need garage door help. Based on two experiences you get 5 stars.
Technician: James Rubesne
Service: Garage Door Repair
Judy and jim Katchen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision came to the house right Away. The technician was pleasant and knowledgeable. We Are delighted with their service!!
Technician: James Rubesne
Service: Garage Door Opener Repair
Karen Chamberlin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Outstanding customer service! James was prompt, knowledgeable and friendly. Thorough service of our garage door at an extremely reasonable price. We have used Precision Door before and will again.
Technician: James Rubesne
Service: Garage Door Repair
Bob Steger
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Came out on a Sunday to fix a broken spring. I was so pleased with the service that I had them replace my 35 year old garage door. Excellent service, fair pricing and quick turn around. I couldn't be happier. I highly recommend Precision.
Jim Hornor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
You were recommended by family and we were not disappointed. James was professional, knowledgeable and personable. He did a great job.
Technician: James Rubesne
Service: Garage Door Repair
Ken Eggeman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick response...excellent customer service....will use again
Technician: James Rubesne
Service: Broken Garage Door Spring Repair
Bruce B
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
James was great. He arrived on time, provided a very clear description of the repair needed and pointed out other issues that could be repaired now or later.