James Rubesne
Average: 4.89 stars
James Rubesne's Bio:
James was born and raised in Colorado. He is a big fan of Colorado sports, and enjoys the outdoors, concerts and spending time with his family.
Littleton, CO
Littleton, CO
My wife called James out to look into odd noises that the our still-under-warranty door was making that they installed last year. James was very thorough, and kept at it until he saw that the bolts holding the opener to the garage roof had one nut that was almost entirely off the bolt, and the other 3 needed tightening. He also checked and reset the where the door would begin and end the opening/closing cycle. James also lubed the door and answered all my questions about which pieces had relative motion for purposes of lubrication with the remainder of the spray lube he left with me. We didn't quite get rid of the squeaking but the loud "ding" just when the door finishes closing is gone (probably due to the bolts not being tight the door was applying too much pressure when it hit the bottom and one of those loose bolts made a "ding" noise...). So James gets 5 stars for a great attitude and professional demeanor, and especially for finding the problems with where the stops were set and the loose bolts (probably related in my mind). The company itself gets a lower rating, my advice to them would be to apply some "Lock Tite" or similar product so nuts installed less than a year ago wouldn't leave customers in a situation where the drive motor might fall on a vehicle. Overall though, both the original installer and James were great guys. The company just needs to adopt practices to prevent fasteners from coming undone.
- Steve Kuethe
Parker, CO
They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.
- Sarah Perry
Parker, CO
Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.
- Roberta Hindert
Aurora, CO
Wonderful experience. James provided prompt, professional service. I also like that I received an e-mail confirming the same-day appointment with the name and photo of the service technician so I knew who to expect.
- Dean Uyeno
Castle Rock, CO
I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.
- Paul & denise Inman
Centennial, CO
Thank goodness!! The springs broke, I couldn't get my car in/out and was leaving the next day. James came out on a Sunday, and got in taken care of right away and helped me understand what he was doing. I'm usually suspicious , but I felt like he really made an effort and point to help me understand. He was fast and the company got them there so quickly! Thank you!!
- Dawn Langford
Aurora, CO
The service person came out promptly at the scheduled time and made the repair. He was courteous and explained what was wrong. I was quite satisfied.
- David Brahinsky
Denver, CO
Our experience with Precision was great. Technician was very knowledgeable and communicated our needs clearly. I loved the constant communication we received about their arrival. I would recommend this company.
- Edward Broxton
Littleton, CO
I wish more businesses would pre-introduce the technician coming to your home as you do. I like to know beforehand who I’m opening the door to. That’s a plus to doing business with you! Technician was knowledgeable, polite and efficient. I’m happy with your service!
- Susan Vickford
Denver, CO
I waited until Monday to call for repair of my garage door opener. 24x7 access is incredible, and I called at 7 a.m. on Monday. Technician available the same day, and he arrived on time, diagnosed the issue and fixed it within minutes. AND, did not charge me, as the issue was mostly owner-error!
- Sharon Langfeldt
Good job! On time, professional and courteous. Second time we've used P.D. Will use again when needed, and will recommend too. Appreciated.
- Janet Blount