Read what people are saying
about Precision Garage Door in:
Erie, CO
Precision Garage Door of Coloradohas received 66 reviews, averaging 4.97 Stars:
Erie, CO
Erie, CO
Everything was 5 stars other than receiving an email from Ben, the owner, who I couldn't reach via email (it was a no-reply address), just a request for my feedback. Disappointed that I couldn't reply to him before doing the survey. Tom (Service Tech) was amazing! He arrived promptly and quickly diagnosed the problem. Gave me an option for repair or replacement. I chose replacement. My unit was old and was obviously on it's last leg. I got the one with WiFi and app and probably shouldn't have. I'm a bit techno-lame and all that stuff is SO challenging for me. I was brave and went out to my garage following all the prompts but am unsuccessful in setting up the WiFi. So, it looks like I have the quietest garage door and opener in the neighborhood but just don't have access to the WiFi technology that I obviously paid for. Let me reiterate, I am completely satisfied with the amazing quality of product, the professionalism of Tom, the replacement of the worn out rollers and the confidence that I won't walk out one morning to go to work and not be able to access my car. Would highly recommend! Just don't opt for the WiFi if you're techno-lame like me! ;-)
- Sharon B
Erie, CO
Tom was the best. The reviews on this website are correct, he was 15 minutes early for the appointment window, called ahead and was very polite and professional. He gave me options to consider before hand, and once I decided to replace the garage door opener and balance the door he was done in about an hour. My door is much more quiet, and the new system has a lot more features than the old model. I appreciate the great service.
- B. Sturgis
Erie, CO
I was able to schedule the repair within hours. The repairman was very efficient and very pleasant. The price was reasonable. I would call them again if needed.
- Barbara Connors
Erie, CO
They replaced all parts except the garage door itself. The serviceman did a fast and great job. He was very knowledgeable and told me exactly what it would cost from the beginning. He gave me different options as to what he could do. I decided to have everything put on. He was done in less then two hours. Great job.
- Benjamin Rivera
Service Provided:
Product:
Technician: Tom Lathrop
Erie, CO
Response and service was fantastic. Tom arrived earlier than expected (but called first) and within just a couple of hours from my call. The maintenance was direct, quick, done very well, and no upselling - just what we needed and for a good price!
- Jacobus (jim) Oschmann
Erie, CO
I have used Precision 3 times and they have always done what the said they would do at the time they said they would do it. I am very please with their service.
- Jay Hott
Erie, CO
The service I received was great!! He was actually a little early which was awesome and was able to fix our garage door in about 15 minuets! He was very professional and upfront with what it may cost to have the door replaced if he couldn't get it back in line. Highly recommended!
- Khristina Stone
Erie, CO
Tom was friendly, professional, competent, efficient and was more than happy to answer any questions I might have with our new garage door opener install. I was extremely pleased with the experience, and the quality LiftMaster product installed. We will definitely call them (and Tom!) again if any door or opener issues pop up in the coming months or years!
- Joan Panzella
Erie, CO
Super awesome! Called and they came out 5 hours later and fixed it very fast!!
- Lainie Belitz
Erie, CO
Service was good. They arrived on time and knew what to do. Price was reasonable. I am totally satisfied with the service and will use them again.
- Jay Hott
Erie, CO
Precision did an outstanding job on my garage door. They answered my call on Sunday and penciled me in for Monday morning. As an added bonus, the technician actually called me 45 minutes before showing up and completed the entire job within an hour. Great customer service!
- Aaron Debuhr
Erie, CO
Thank you, Tom, for the quick response and repair. If you have to call on anyone to get your garage door up and moving (no pun intended), then Precision is the one. He showed us what was going on with our door, and explained what he was going to do. Then did it. Great service. Thank you!
- Erin B.
Erie, CO
There needs to be a sixth star here. Where to start? First of all, Tom was a breath of fresh air. He came in, took one look at my geriatric spring system, identified everything that was wrong with it and gave me a VERY REASONABLE quote on the spot. He told me exactly how long it would take him, and to tell you the truth, I feel price-wise, I took advantage of him. He didn't try to pitch upgrades or a new system (which I sorely need, but can't afford). I really appreciated his no-nonsense attitude. He got right to work and had everything my system needed to be repaired with him, thus saving our valuable time. I really can't say enough good things about him! I had dealt with a different door servicing company a couple of days before only to run into the technician not showing up, calling 15 minutes after the appointment window, another inexperienced tech coming (with the world's smallest flashlight), telling my system was a pain in his you-know-what, leaving and telling me his boss would call (and never did), etc. etc. I would recommend this company in a heart beat!
- Deena Martinez
Erie, CO
My experience was very positive. From setting up appointment to service... Staff was extremely friendly and professional. Evident superior customer service is top priority for this company. I would recommend Precision in a heartbeat.
- Lisa Giess
Erie, CO
The problem was spotted right away and work was done quickly! Definitely 5 stars!
- Shannon Kakasenko
Erie, CO
I called on a Saturday afternoon at the last minute for a repair job. Within an hour I had someone at my home and they did a great job. Very pleased!
- Connie Romero
Erie, CO
When my garage door fell and wouldn't reopen, my car was trapped in my garage. Tom arrived in less than an hour after my phone call and quickly and expertly repaired the opener, adjusted my springs, and installed new rollers. I was on my way in less than 20 minutes. I will definitely call Precision again the next time I need garage door repairs.
- Cheryl Ferrari
Erie, CO
Great service. Tom came in and knew exactly what the problem was. Took 10-15 minutes to fix. Springs are next.
- Steve LaFirenza
Erie, CO
Tom was fantastic, here on time on a Sunday morning, great work, great cleanup!! I ended up choosing the "overhaul package" instead of just the spring repair, to get the lifetime warranty. Our garage door has never worked so well.
- Dale LaFollette
Erie, CO
Tom was great! Very prompt and professional, will definitely use again when the other spring breaks.... ;) Thanks again!
- Chad Stoffel
Erie, CO
The customer comments on website sell the service. The actually repair experience builds the customer base. Thank you for a great repair and service.
- Sue McMahan
Erie, CO
Incredible! Ended up needing only a minor fix and received service with a smile and "no charge". Thank you for such good service and terrific integrity!
- Sharon Forinash
Erie, CO
Very quick service, professional installation. Very happy with the expeience.
- Bruce Campbell
Erie, CO
Excellent service. Very polite serviceman
- Willis Baldwin
Erie, CO
This has been a great experience for me.In a time when I needed my garage door fixed this company sent a very good Technician to my house to resolve all my problems. He keep me informed of all that was found and the plan to resolve the whole time he was here. I was very satisfied with the service I received and would recommend this company to anyone.
- Walter Cannon
Erie, CO
I had Precision repair a spring on my garage about 4.5 year ago, the technician suggested I get the lifetime warranty. I bought the warranty and about 4.5 years later the spring broke again. I called Precision and told them what happened, they sent out Tom and he had it fixed and working again right away and there was no charge. It has been great doing business with Precision Garage Door Service.
- Todd Hilvitz
Erie, CO
Rick was very helpful and conscientious as well as quick in fixing our binding and noisy door opener. He replaced bolts in the track with a better size and installed new wheels. And he stapled up our dangling wires. Nice, Neat, Quiet and smooth--like new
- David Hunsberger
Erie, CO
Same day, within 2 hours. Garage door spring broke at about 12:00 noon, fixed by 3:00 PM. Great service!
- Bradley Whitney
Erie, CO
Tom was knowledgable and efficient. He came within the appropriate timeframe. He clearly explained our options for the necessary repair.
- Tom Brannan
Service Provided:
Product:
Technician: Tom Lathrop
Donovan was wonderful and appreciated his care with current conditions under covid 19. Would definitely use your company again and will tell others to use u.
- Jill Sweeney