Read what people are saying
about Precision Garage Door
Precision Garage Door of Coloradohas received 2881 reviews, averaging 4.91 Stars:
Morrison, CO
Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill
Castle Rock, CO
I made an appointment to have my broken spring replaced and Dale and Bobby came out on a Sunday and fixed my springs and replaced the rollers. Dale and Bobby were great to deal with and I am telling everyone about them. They told me what I needed to fix and how much it was going to cost before they did anything. When they were done the door never worked so good and sounded so quiet. Thanks again guys you rock!!!
- Bj Gibbs
Golden, CO
Caleb, our technician, was knowledgeable, professional and arrived on time.
- Yvett Green
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Longmont, CO
Came out Earlier than expected. Provided a good quote and performed the work with no problem. Gave us additional options to improve our door. Very Satisfied.
- James Aldred
Longmont, CO
I chose Precision because of the number of positive reviews. The technician showed up very quickly and did a fine job replacing my worn out garage door opener. I would definitely recommend Precision to anyone who would ask me for a reference. Thank you.
- Ken Sheffield
Highlands Ranch, CO
Great service, totally recommended. They sent Dale and Bobby to fix my garage door, both guys were really nice, knowledgeable, and professionals, they got the job done and fast. My garage door is working properly again, better than it was before. Thank you so much, would recommend 100%.
- Gisele Lewis
Brighton, CO
Fantastic customer service, from the first ring of the phone, until I waved goodbye. Friendly, on-time, technician kept me informed throughout repair, charged exactly what I was quoted, and all my questions were answered. I would certainly recommend Precision. They took a very stressful situation and made it all turn out all okay.
- Kristin Key
Littleton, CO
Five Star. The primary garage door spring broke and we were not able to get the cars out in the morning for work. I called Precision and they immediately scheduled a repair and actually got here earlier than planned. They did the replacement in less than an hour. Cited a couple of additional things to consider but no high pressure sales. Worked out great. I had reviewed Precision videos on Youtube before calling so I was able to guess what was wrong (the spring break became obvious after watching the video and looking at the inside of the door). I checked their ratings. Then called the local number. Efficient from scheduling to work completion. Good luck in the future Precision.
- Tim Johnson
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Littleton, CO
service was timely and they came right when they said. The person who came was courteous and now every thing works great
- John Salazar
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Morrison, CO
Quick response. Thought we needed a new garage opener but all we needed was a service call. WOW. An easy 5 star rating.
- Ford Oliphant
Aurora, CO
Very prompt and professional!! Took care of the problem very quickly and did a great job.
- Tom Ries
Boulder, CO
Garage door spring broke on a Sunday stranding vehicles inside a very heavy door. Called Precision Monday Morning scheduled an appointment for repair. Tom arrived earlier than the appointment and had the springs replaced and door tuned in no time. Very Happy with Toms professional service.
- Bobby Vrba
Aurora, CO
Was on time and knew what he was doing. Very impressed with the service. Greg was personable and explained what happened and how to maintain the repaired door.
- Jean Corriveau
Denver, CO
I checked the BBB and found that Precision was rated very high. A bonus was that they could send a technician out the same day to repair my garage door. The tech, Dale, was on time and explained clearly what was causing the shaking, the shuddering, and the noise, and he didn't let the age of the door put him off. He told me how it could be fixed, I agreed with his recommendations, and he fixed the door on the spot. It operates quietly and smoothly, and I am very pleased with the outcome. Another bonus, Dale was very personable.
- Peggy Simmons
Castle Rock, CO
Tech. Greg did an outstanding job in every aspect: 1) He called and we agreed he could come EARLY! (not to explain why he'd be late like most places!) 2) He was personable and professional in his manner and assessment. 3) He told me the cost of what he would need to do to fix the problem, BEFORE he did the work. 4) He explained things I could do to keep my garage doors working well and quietly. An all around great experience! Precision is my new garage door company! Thanks Greg!
- Greg Bruce
Castle Rock, CO
Brillant!!
- Vic Goodiel
Longmont, CO
These guys were just awesome to work with. Professional, fast & reasonably priced. They are the company I will call the next time I have a garage door issue. Tom is a really neat guy.
- John Longmont CO
Denver, CO
Great service. Thx.
- Walt Valentine
Longmont, CO
5 Star Service! Fast Scheduling! Professional Technician who showed up on time and explained everything needed to fix our garage door. THANK YOU!!! We would recommend Precision to anyone!
- Jeanne Bascuk
Littleton, CO
Excellent service. Technician was on time, professional and courteous. Was very knowledgeable and fixed the issue. Very happy with the service.
- Robert W
Denver, CO
I appreciate the courtesy and quick service of Precision. My appointment was scheduled between 4-6 pm (the same day I requested service), and I received a phone call around 2:00pm to let me know they were short staffed, but this tech (Bill) was about 15 minutes away. He was wondering if he could come by early. I, of course, was happy to have him come out sooner. He was polite, informative and had my mom's garage door working again in no time. I was searching the internet for the best deals (because my mom is on limited income) and Precision was by far the best! Thank you, we will definitely turn to Precision for any future garage door issues.
- Nanette
Arvada, CO
We had a broken track for our garage door. We called Precision and they were at our house within two hours and fixed the problem very quickly. Service was excellent and everyone was very professional and courteous. Will be using this company in the future with any garage good issues!
- Scott Pearson
Fort Lupton, CO
On time, reasonable, friendly service.
- Paul Perez
Castle Rock, CO
Greg was early, he did great work. He only did what was needed; no more, no less. Very professional and reasonable.
- Tijian Smith
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Centennial, CO
Greg is great!
- Martha Knight
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Aurora, CO
Great service - on time as promised and a real professional job. The technician was fantastic! Thanks for a great job. Thad
- Thad Bagnato
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Longmont, CO
Very happy with GDO repair. Tom got us in earlier than expected, quickly identified the issue which involved tearing this thing completely apart - no way I could have done it myself. In and out in under an hour for less than the cost of a new opener. Perfect.
- Mark Kemp
Littleton, CO
Showed up right on time and had repairs done in a timely manner.Door operates better and quieter than ever
- John Fitzgibbons
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Parker, CO
Awesome job. Quick and professional. Excellent service and knowledgeable. Can I give a 6 star?
- Peter Hallquist
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Littleton, CO
I had another Garage company called to fix an opener problem. Called Sat eve, made an appt for Sun at 10am. By 1:00 pm they were still unable to get to me. I cancelled with them and called Precision. They responded with an appt choice for what was good for me. I asked for an evening on Monday. Greg called at 9:00 am and said he was in the area - would I like him to come by. Amazing!!! all done. I've got their # and will be the only one I call. Thanks Greg.
- Connie Mccord
After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.
- RSL