Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Boulder, CO
Broomfield, CO
We have used Precision several times. They are always professional, provide very competitive prices, and are extremely reliable! Tom is fantastic to work with. He has fixed two doors for us, replaced springs, and installed a new opener. We highly recommend Precision!
- Stephen and tammy Becker
Broomfield, CO
Since the COVID began many businesses have had to close. The last garage door company that did maintenance on my door went strictly to electronic gates. So, I found Precision, reviews were excellent (as this one will be) and I felt confident they could 'fix' my problem. The problem, after temp hit 19 degrees, the door would only rise 3-4 feet and stop. I could lower it but that's all it would rise and then I had to go into manual mode. And when the temp rose to above, say, 25, the darn thing would work as designed. Then Tom from Precision arrived, he looked at my...old Liftmaster, and made a couple of adjustments like the pull harder setting (who knew). We now wait for the temp to drop to below 19. Tom is personable, will discuss the problem and get to it. If my opener fails again, I will ask for Tom.
- Elizabeth Grisard
Firestone, CO
They were at my home within an hour. Addressed the situation and educated on basic maintenance. Very happy with the work and customer service experience.
- Robert Watkins
Longmont, CO
Fast, friendly and knowledgeable...Tom wasted no time troubleshooting then fixing the issue with our garage door. Also went the extra step of giving the rollers and track a quick lube and tune up. In and out in less than 30 minutes...I like that kind of service!
- Michael & Amy Drennen
Erie, CO
Tom came early to our appointment and was very professional and cordial. He went to work right away and completed the work very quickly. Appreciate how quickly Precision was able to come out and fix our garage door. Highly recommend Precision for your repairs or installation. Floyd
- Floyd Keller
Longmont, CO
I am very impressed with your company. Prompt, professional and competent. From the woman on the phone that scheduled the appointment to Tom, the service technician, it was seamless, communication excellent and repair handled speedily and with great pricing. Superior to any other garage door company I've used. I'm sold and will enthusiastically reccomend you to friends and family.
- Julie Lobdell
Northglenn, CO
Wow...I couldn't believe how quickly they got here! My tech was very knowledgeable and communicated everything I would need up front so there were no surprises. I found my new garage door company.
- Dave Taylor
Firestone, CO
On time and did a great job.
- Mike Hoops
Broomfield, CO
I was looking for a preventative maintenance visit by an expert to help me avoid future problems (surprises!). Precision came out same day with a service visit by a real pro Tom Lathrop. No games, no selling things I didn't need; just professionally performed the service I needed and prepped me on things I can do to keep my system working right. Very pleased with the entire transaction (and I am a hard to please customer).
- Stephen (steve) Parker
Broomfield, CO
Tom was fantastic, Found multiple issues with our garage door, recommended what we needed to repair, Repaired on the spot, did not have to wait for another appt. Great customer service, such a friendly and knowledgeable technician. FYI he was early. Prices reasonable too. Would use this company again.
- Lisa Clinkenbeard
Denver, CO
Looks like i paid 65$ for a “ 25 point inspection “ dont think that happened. Also “ no warranty “ now 6 days later lift motor sqeaking
- Tim Hayes
Broomfield, CO
I called the office and they had Tom at our house within an hour! He worked quickly and efficiently. He explained what he was seeing with our broken spring and made recommendations which we took, as they made good sense. The work was finished quickly and neatly. Tom was very pleasant to deal with. We would be happy to do business with Precision in the future, should we need garage door service.
- Brian Hebbard
Broomfield, CO
This is my third time using Precision and had another great experience. The first two times were over the last 5-6 years with just having maintenance tune-ups; once I had the wheels replaced. Today was an emergency for my garage door wouldn't open. Tom arrived at 8am, gave me an exact quote to replace the broken strut, and within a hour, my door was working again perfectly. Their prices are fair, and Tom was a super expert and a really nice guy. Give Precision a try for you will be impressed.
- Adrienne Terenzoni
Niwot, CO
Tom was great today! Prompt and very quick! Really appreciate the great service!!
- Linda Cooke
Firestone, CO
Just had new rollers installed and it was done quickly...technician arrived when scheduled. As always, best service around.
- Carol Kojancic
Longmont, CO
What a great company, both at original new door installation two years ago, plus a no charge small fix this morning :) Nice people, great service
- Michel Winsor
Longmont, CO
Ton was very professional and courteous!!! First time I tried your company, and would not hesitate to use you again.
- Richard Scott
Firestone, CO
We were very impressed with Precision Door Service from the person who answered the phone to the tech who came out the next morning. Tom informed us that we were in need of new springs on the door and gave us options to having it fixed. No pressure just good info. We chose their package and he went right to work and had it finished in no time.
- Rosie Greeott
Brighton, CO
Tom showed up the same day I called to request service. He took care of the issue within a couple of minutes at no cost. I was not expecting it to be free, but I will buy a new garage door and door opener from them due to their professionalism and excellent service. This door was initially installed by Ankmar, and not only that they installed a door that was known to be problematic due to water standing at the bottom on a masonite built door, but they never followed through on their service. I called Ankmar twice and talked to someone in service and I was told in both occasions that a service manager was going to call me back, which never happened.
- Paul
Louisville, CO
You have fixed my door before and the service and technician were great - so I’m a repeat customer.
- Nancy Alexander
Firestone, CO
Tom came out and fixed our garage. He was extremely professional and honest. His work was timely and efficient! I will forever recommend precision garage doors to anyone in need! Thank you so much for a job well done!
- Bethany Ramirez
Northglenn, CO
Precision is the best, I had a torsion spring break on late Sunday afternoon, got an appointment for Monday between 4 and 6 pm. I got home from work at 3:15 and they were waiting for me. Tom is the one who did the work, this guy is on top of garage doors. He is polite, fast, and knows his job like the back of his hand. This company rocks, great job.
- Scott Carothers
Longmont, CO
The most professional service I’ve ever used (I’m a senior so years of experience) was impressed with website, a live person phone availability 24/7 even on Sunday They scheduled for first thing Next day. Arrived promptly exactly as told. Tom was very knowledgeable and fixed a remote problem only an expert would have known saving me time and money. Quickly solved several issues I’m impressed. ((Don’t forget to use coupons like I did)). Super A+
- Debra Reynolds
Fort Lupton, CO
Because your the best ! Have used in past and you take care of your customers
- Kathy Nelson
Firestone, CO
Very courteous technician and prompt service! I highly recommend Precision!
- Lorna Cave
Firestone, CO
Tom was great to work with! I appreciate that he inspected the door prior to starting as he discovered that two bearings were broken in addition to the spring. He provided a price quote before starting and got the job done quickly. I highly recommend him and this company.
- Maria West
Thornton, CO
Called Precision Garage Door to help a client who was selling their home! The tech was timely and fixed the minor issue completely for free! The coordinator on the phone was also super professional and nice! Loved these guys work! Will definitely call them for future clients!
- Hall Denver
Louisville, CO
Quick, friendly service backed by awesome execution. Couldn't have been better and super appreciate Tom fixing our issue!
- Dylan Frusciano
Erie, CO
Tom was wonderful. He was kind, professional, and efficient. He explained everything to me really well and was extremely quick in performing the repairs.
- Alex & casey Bork
Tom was very pleasant and efficient. I explained the problem and he know exactly what he needed to do. He did it quickly and efficiently. He has time so he was able to come early. I appreciated that!
- Maggie Schafer