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Robert De Young

Robert De Young
Technician
Reviews: 149
Average: 4.84 stars
Robert De Young has received 149 reviews, averaging 4.84 Stars:
1 2 3 4 5

Robert De Young's Bio:

Robert loves to travel,skiing and camp while enjoying all the outdoor activities this great state has to offer. He recently became a newlywed!

Review:

Very impressed with your company. Robert, I believe that was his name, arrived on time and called to let me know he was on his way. He analysed the problem and walked me through the problem and most of all why it happened. He fixed the problem and helped with a few preventive issues that will help with wear & tear. When I called to make the appointment the office person was very helpful and worked around my scheduled to set an appointment. I will make sure I recommend Precision when talking to family and friends.

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Service Provided:
Broken Garage Door Spring Repair

Review:

The technician was knowledgeable and courteous. He offered me several different options from lowest, mid-range, highest. I would use this service in the future and recommend them.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Your company was great to deal with from the first call I made.Jacob hit it out of the park.My door was up and running in no time flat.I will definitely recommend your company to all my friends.Thanks again for all your help.

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Service Provided:
Garage Door Repair

Review:

My garage door got stuck shut with the door mostly closed and with my car inside. I was supposed to go out of town that day and I was trapped without a car! I called Precision Garage Door in a panic and they sent a technician over within an hour. Robert was courteous, kind, knowledgeable and quick to fix the problem! Superb service! Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

We had an excellent experience. The appointment was easily made and confirmed by email. Our technician called and arrived on time. He was thorough and took the time to explain what he did to repair our door. I highly recommend Precision!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Called last minute on a wed nite and got a call back first thing in AM. sent out a tech and the job was finished in 30min. Robert found the problem right away and as we spoke I know that another company might have tried to sell me a new opener for the problem was not apparent at first inspection, but with a little knowledge, he found the broken wire and was fixed in a flash...will and have recommended your company to all my neighbors and co-workers

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Service Provided:
Broken Garage Door Spring Repair

Review:

Came as scheduled, called ahead, professional, courteous, quick. Repair works great.

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Service Provided:
Garage Door Repair

Review:

Robert did a great job. He explained everything that he was going to do, was extremely courteous, and professional. I will always recommend Precision from this point on.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

Your tech was very professional and knowledgeable. I wouldn't hesitate to recommend Precision Door to anyone. Nice job !!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Working with Precision was very easy and painless. They came to my house within 3 hours of when I originally called and had my garage door repaired and working great. Thanks!

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Service Provided:
Broken Garage Door Spring Repair

Review:

Very happy with Robert ... Great job, very fast and professional.

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Service Provided:
Garage Door Opener Install

Review:

Awesome service. Very professional. Not only did they repair the old door which I had pretty much destroyed, the install was excellent quality. Robert did a great job, and I have the best door on the block now.

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Service Provided:
Install Garage Doors

Product:
Garage Doors

Review:

Our spring broke on Weds afternoon, the day before Thanksgiving, and I thought that I'd have to wait until Friday to get it repaired. With out of town guests visiting and needing to get the car in and out of the garage I was panicked! I called Precision fully expecting to be told I'd have to wait. But no! They sent a technician out within 2 hours and Robert was just awesome! While he did explain some additional maintenance items that should be taking care of, at no time did I feel "pressured" into spending the extra money now to have them done. I will use Precision in the future for any garage door work I need done and will recommend them to anyone else that needs work. You guys are fantastic!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Our garage door had problems last Saturday morning upon which I called Precision. I was given a two hours time window of service for the same and and our technician Robert was able to come even earlier than anticipated. He was very professional and had the job completed very quickly. Precision is the only company that has done work on our doors since 2005 and we will definitely call them when need in the future. Great service folks!!!

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Service Provided:
Garage Door Repair

Review:

The technician was there prior to scheduled time and performed his work and was gone in less than an hour. He suggested the proper repair and made the necessary changes. The Garage Door has never worked better.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

Beware this company they will quote one price then when they come out to your house try to charge triple the amount saying you need to place things that are not broken. It took him about 20 minutes to do the repair and my garage door only worked for two days after it was fixed. The technician complained about how far he had to drive to my house and how he was going to charge me more next time.

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A Response from: Ben

Michelle, First, let me apologize if our technician came across as unprofessional and we will address your complaint about the poor attitude. Regarding your concern that the tech was trying to overcharge you, let me explain. Our technicians are required to do a 25 point thorough safety inspection on the door and opener. Their job is to let you know the condition of your door and hardware so the technician can repair the door properly. Robert did his safety check, documented the results and concluded that your door has many old and worn out parts. The ultimate decision is yours and after explaining the problems you requested only partial service and repair, which Robert did. If the spring on your door failed then please let us replace it but we can only warranty parts we install and the safety of the door depends on the condition of all parts. Best regards, Bill - Operations Manager

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Precision Glass was quick and did a fabulous job!! I would highly recommend!

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Service Provided:
Broken Garage Door Spring Repair

Review:

We had a neighbor getting something done to their garage door and asked for a card and called. They were very quick in getting a technician out to our house. I have to say that I really felt at ease when I received the email confirmation telling me what the techs name is and also a photo of the tech. The work was done well and in a timely manner. We will surely recommend Precision Garage Door to our neighbors and friends.

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Service Provided:
Garage Door Repair

Product:
Cables

Review:

I actually had a fair amount of work done. I had the spring replaced. All of the rollers in the tracks on both sides were replaced, the gear mechanism on the main track was shot and had to be replaced and I had an outdoor remote installed. The installer was quite knowledgeable and did a good job at explaining the work which needed to be done. The service we received was top notch.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

They were fast And efficient. Quick to respond and got the job done.

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Service Provided:
Garage Door Repair

Product:
Rollers

Review:

Precision was the only garage door repair company I could get a hold of on a Sunday during Labor Day weekend. The service tech, Robert, got to my home quickly and advised me of all of the options I had not once trying to "sell" me on getting expensive repairs or replacements. He even told me about low cost alternatives that I could easily do myself if I wanted to avoid the expense of costly repairs/replacements. Robert fixed my broken springs, changed my old rollers, and fixed the previous installers horrible install work that compromised my entire garage door system. Precision did a great job for a fair price when I needed it.

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Service Provided:
Broken Garage Door Spring Repair

Review:

We were very happy with the honest and professional service! I would recommend Precision to any of my friends/family.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Remotes / Keypad

Review:

you were referred to me by my neighbor I JUST WANT TO SAY THANKS TO ROBERT THE TECH YOU SENT TO FIX MY GARAGE DOOR,NOT ONLY WAS HE VERY KNOWLEDGEABLE ABOUT GARAGE DOORS AND THERE INS & OUTS HE WAS VERY EFFICIENT AND PLEASANT TO TALK TO. I WILL SURELY RECOMMEND YOU TO MY FRIENDS & NEIGHBOR.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Just very goodwork overall. Felt good that my analyst of the problem was correct that the old opener had a bad logic board. Still having a small problem getting my homelink remote to work so am using the liftmaster remote in the car.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Excellent service! Friendly, on time and reasonable price!

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Service Provided:
Garage Door Repair

Review:

Repairman was punctual, knowledgeable and professional.

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Service Provided:
Garage Door Repair

Review:

Service technitian was very polite and competent. I found it odd that the spring was so expensive but that the service fee was so cheap. I had expected the torsion spring to be much less than what I was charged. Having watched the spring be replaced I think I would do it myslef next time.

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A Response from: Ben

Mr Nemmers, Thank you for using Precision Door for your garage door repair. We take pride in using only the highest quality parts and professionally trained technicians. If you have problems in the future do not hesitate to call us. We do not recommend trying to change or adjust the springs without the proper tools or training. It is dangerous. We will honor your warranty. Best regards, Bill

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

I needed help with my garage door, got it within 2 hours, and was very pleased with the technician, Robert, who came. He got it fixed quickly and was on his way. All-in-all a very satisfactory experience.

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Service Provided:
Garage Door Repair

Review:

Robert was a delight! Very knowledgeable and professional. When we need to replace our next garage door opener, we will call Precision Door!

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Our serviceman arrived early ... A first! He assessed the problem and repaired in 20 minutes. Can't thank you enough.

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Service Provided:
Garage Door Opener Repair

Product:
Opener

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Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112