Garage Door Repair in Castle Rock & Parker, CO - Page 14

Gretchen Samuels

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our experience with Precision was excellent! Our garage door opener broke at 1 p.m. and Tyler was installing a new opener by 4 p.m. that same day. He was very knowledgeable and explained everything clearly. Tyler really went the extra mile to take care of us--We appreciate him!

Roseanna

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision ...to be honest, I did a Google research...after reading reviews, they seemed to be to best company. They arrived within 45 minutes of my call.. He was personable, courteous and very knowledgeable and presented me with 3 separate options for repair. After a brief review, I selected middle option and the repairs were made immediately. He also adjusted everything to make sure it was working properly. I had springs replaced as well as bearings. I would highly recommend Precision

Sarah Perry

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They showed up within an hour and had my door fixed in 10 minutes! Absolutely recommend them and James is wonderful and very professional.

Roberta Hindert

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thanks for the great service. Garage door inspection and installation of new rollers was quickly done on my new home. Serviceperson advised me of what the next problem could be, which is much appreciated, since it is an older home.

Jen Meyers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great experience. Everyone I spoke with was very professional. Tyler was on time and friendly. He was knowledgeable and never made me feel like he was trying to sell me more then what we needed. The work was quick and the price was fair.

Mike Moseley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent Service. Technician was very knowledgeable and laid out our Good, Better, Best options on repairs.

Diane Burroughs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This was a total rip off. I was in a desperate situation with important morning meetings and, on the positive side, Precision booked me quickly. While booking the appointment, I was very clear to ask 3 times for an estimate. Even just a ball park estimate. My questions were deflected. Zac came out and assessed the situation. The top spring had broken. It was discussed that this 1992 garage door system was aging and that I really needed to replace several items. That surely made sense. What didn't make sense was the incredible over-pricing of the services. $885.00!!!! As we were wrapping up, I asked Zac if the company imposed a surcharge for this being an emergency. I was informed that emergencies were defined as middle of the night or Sunday's. When I got to work, I told my co-workers about it. They were like, "That happened to me last year. It was $169.00 - labor included!" So, I took it upon myself to call Castle Rock Garage Door companies and go through a detailed list of what was replaced. A & A Garage Door Repair said that the total cost for all items done by Precision would be under $400 and adamantly questioned me if I really wanted all of the replacements done. A second company gave me a quote of $169.00 for the actual broken spring. That's a whopping difference! I will be posting complaints with the BBB, Yelp and other online sources.

John Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called this morning for the repair. A two hour same day window appointment was set for 2-4. A half an hour after we called, Bill called us and said he was in the area and could be here in 15 min. He arrived in 15 min and fixed the problem very quickly. He was very friendly, professional and courteous. Excellent work and service. I’ve recommended you in the past and will continue to do so.

Paul & denise Inman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am not one for leaving reviews, but today I will make an exception. We have used Precision for garage door repairs several times over the years, and we have never been disappointed. The service is often scheduled for the same day and done swiftly and accurately. Recently, we had a warranty issue that was handled with the same attention to detail that we have come to know from the technicians. Should the need arise to have this kind of service done in the future, Precision will be our first call.

Don Putnam

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed a quick fix and you guys came thru!!!!

Julie Patten

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Friendly prompt same day service for garage door repair. We had a broken spring that was preventing the garage door from opening. Tyler pointed out some other broken and worn parts for repair. He was easy too work with and did a great job. The door opens smoothly and much quieter now.

Dawn Langford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank goodness!! The springs broke, I couldn't get my car in/out and was leaving the next day. James came out on a Sunday, and got in taken care of right away and helped me understand what he was doing. I'm usually suspicious , but I felt like he really made an effort and point to help me understand. He was fast and the company got them there so quickly! Thank you!!

J

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very satisfied with service and the technician Tyler. He thoroughly explained what was wrong with my door, how the door is supposed to function, and recommendations to remedy those problems. There was no pressure to make a purchase and great, timely customer service. Thank you

Kermit Peterson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called on a Monday and the appointment was for the very next day Tuesday 8:00 AM. Great quick response, service tech was great so very happy!!!

Scott Macclure

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was looking for someone to tune up my system and purchase a new remote. Their service person Bobby was very personable and knew his business.

Charles Palmer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby came early and did a great job. The referral was from a neighbor on Nextdoor. They noted Precision’s great work and customer care and they were 100% correct. I will definitely use them in the future if needed.

Mark Rousseau

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service and products. Have used them twice.

Bill Zollars

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zac, did a good job of reviewing my door problem. He then reviewed what could be done from a repair stand point. We decided to replaces the opener. He was quick and efficient with the repair. Reviewed the process of how to use and program the new system. He went out of his way to ensure I was 100% pleased and understood how everything worked. Neat and polite in his work space. Thanks

Larry Walters

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was pleasant, efficient and did a good job.

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Zac did an excellent and very efficient job. I was very impressed with his timeliness and how clean he left the job site. Very professional and extremely knowledgeable

P.T.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service, reasonable pricing.

Lisa Barker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Arrived on time. Checked entire system. Adjusted and fixed only what was necessary. No extra charges. Fast, friendly, and honest---a winning combination!

Jason Dunkle

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On time for the appointment. Quick installation. Polite and professional!

Kasia

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Perfect service. The guys were on time, fast and very professional. They did an awesome job and I like the options presented to me.

Jeanette Kauffman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very professional and friendly service. They didn't try to sell me anything I didn't need. Very highly recommended!

Steve & kathryn Simpson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very good service. Appointment was set very soon after we called with a door that wouldn't open. Technician was an experienced pro. 5 Stars all the way!

Jackie Woodward

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Loved the education of what issue was, what needed to be done and what the cost was before job started. Zac was friendly and knowledgeable. Great service.

Todd Bakken

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James was great. Although my old garage door opener was DOA James installed the new one fast and clean. Thanks Precision!

Rob Carolus

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called Precision because my garage door stopped working. I was told that my spring needed to be replaced and it would cost $900! I asked if that was the lowest price he could give me as I've been a loyal customer and he said yes. I told him to go ahead and fix it and then I checked with another garage for repai company who said they would charge $375. I asked the technician and he got angry and said it's not the same spring and charged me $150 for labor when I told him O want going to pay $900. Be warned and die your due diligence or you could be ripped off!

Will Schippers

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Bobby Rubesne arrived timely, was very knowledgable about the product and installation. Took excellent care of the product when opening the packaging and assembling. Completed installation in very reasonable amount of time.