Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Brighton, CO
Broomfield, CO
Tom is great and on-time. He gets the job done quickly and economically. We will request him for our next service.
- Richard Klein
Longmont, CO
The technician was very professional and assessed condition of door and parts and offered recommendations. His work was quick and efficient.
- Faron Barrett
Brighton, CO
Could not have been any better. Tom was great.Door opener was install along with a set of new rollers cant even hear the door operating.Thanks for such a great job
- Alan Jarnagin
Broomfield, CO
Tom was fantastic! Prompt, courteous and quick to diagnose and resolve the issue. Very efficient operation and would highly recommend. Thanks for the great service and reasonable price.
- Michael Martz
Lafayette, CO
I found Precision Garage Door through Better Business Bureau directory to repair broken cables on a Saturday morning. To my surprise and delight they were able to send a technician (Tom Lathrop) on the same day. He arrived on time, assessed the situation and provided me with options. He was able to quickly replace all four pulleys as well as the cables. While he was there, I asked his opinion about the intermittent problems I had with the second garage door opener and the remote pad. He inspected it and showed me faulty circuit board as well as described my options ranging from replacing the circuit board to completely replacing the almost end-of-life opener. He completed the work in a timely manner in spite of the unplanned work on the second door. Tom is very experienced and well informed on all garage door issues and options. He was able to answer all my questions, gave me very professional advice and provided me with options. He never came across as a sales person as he also told me about DIY options. Tom is very professional, honest, and courteous and you can trust his advice. People like him are hard to find these days in most industries involving service. I will gladly recommend him and the Precision Garage Door on any garage door repair or installation.
- Phil Samuel
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Technician: Tom Lathrop
Thornton, CO
The service was excellent, and I will be using precision in the near future to replace the garage door.
- Frank Bunning
Louisville, CO
Eh, could've been better. Tom was early (which worked out better). After going through options of repairing existing opener, I decided to go with a new one. Tom installed the new opener in about an hour (impressive). The next day the arm that drives the door disconnected from the opener. I can only assume that the retaining clip was installed improperly or not at all. I also found ~ half dozen lag screws on my garage floor. So far none of them have showed up in our tires. From reading all the glowing reviews, I was expecting more.
- Dave Krenik
Mr Krenik, Thank you for the feedback. We strive to give our customers the best service in the industry. Tom is a fantastic technician but obviously he was not up to his usual standards during your service. We have addressed the issue with him and apologize for the lax in service. Please call if you have any problems. Best regards, Bill - Operations manager
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Technician: Tom Lathrop
Erie, CO
Tom arrived right on time and was very professional. Tom was done in 40 minutes with the repair of a broken spring and also adjusted and greased the garage door. The garage door is more quiet and smooth now than it has ever been.
- patrick diorio
Broomfield, CO
Technician was available first thing in the morning the day after I called. Tom quickly identified the problem and outlined what we needed to repair the door properly. Tom completed the service very quickly. Once completed the door opened and closed better than it has since we moved into our house. Overall I was very happy with the service provided.
- Vann Maxson
Lafayette, CO
We had a great experience with your company. The service technician was prompt and courteous. He explained everything in a way I could understand, and made sure our garage door was repaired quickly and competently. Thanks for your help!
- Jena Siedler
Erie, CO
We have worked with Tom twice with our garage door. Both times he was extremely professional and gave us options to choose from. The first time it wouldn
- rachel bates
Broomfield, CO
They were able to schedule service the next day. I called after 7 p.m. and actually got a live person, so that was wonderful! Tom showed up early and was able to fix our broken spring in no time. He also noticed that our bearings and rollers were in need of replacing. No pressure, just honest information. I was shocked when he was finished and heard just how quiet and smoothly the door worked! When I asked if there was any way he could help out with the price, he even found a coupon for me to use to help offset the cost. I will certainly be returning in the future for any garage door servicing needs!
- Kristene Orbus
Thornton, CO
I picked your company mainly because your reviews were good and didn't feel like I needed to shop around a lot. I didn't get any other quotes so I can't compare pricing but the service was great. Service man was on time and when he called to let me know what needed to be done to get it fixed he let me know my options and the pricing of each. When I didn't pick the most expensive he didn't pressure me into anything. This was a rental of mine so it was nice to have someone that could get things done right away and be on time. Hopefully I don't need to call you out anytime soon but will when I need to.
- Patrick Romero
Broomfield, CO
This is the second time we have used Precision and I called this time because the first experience was so good. This experience was the same. By coincidence, it was the same technician, Tom. He was pleasant, knowledgeable, efficient. The experience was five stars.
- Joseph Marr
Brighton, CO
I have used Precision on more than one occasion and found them to be very knowedgeable and on time which is very important to me. Tom was easy to communicte with and did outstanding work! I will use Tom every chance I get.
- Tony Montoya
Longmont, CO
Precision Garage is great! I will continue to use them each time I have an issue with my garage door. They offer prompt, extremely reasonably priced service and go above and beyond the call of duty! For example, my 89-year-old dad was staying with me and had locked himself out of the house the day that Precision was there. The technician helped my dad get back into the house and all was well. Thank you so much for helping! We truly appreciated it:-)
- robin strelow
Thornton, CO
Wonderful, fast service! I highly recommend Precision.
- Amy Schleppenbach
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Technician: Tom Lathrop
Longmont, CO
I just had my garage door springs replaced by Tom who called me upfront to let me know he was on his way, he replaced the springs and few other parts that were worn out, his service was courteous, quick and professional, highly recommended.
- Alejandro Laguna
Denver, CO
Tom showed was in my area earlier than my scheduled appointment - called first, came over and had my garage door fixed in no time!! This is the 2nd time I've used Precision and I haven't been let down yet. Great company!
- Denise Vandyke
Longmont, CO
Response to request to resolve my garage door issue was quick. The technician arrived as expected and did a great job fixing the issue.
- James Frew
Longmont, CO
Response to request to resolve my garage door issue was quick. The technician arrived as expected and did a great job fixing the issue.
- James Frew
Thornton, CO
The Tech, Tom, did a great job very knowlegable,and effeceint, and the door has never been that good in the 12 years we have lived there. If I need a garage door repaired you will be the first I call
- Rich Trosper
Thornton, CO
Looked you up on the enternet,scheduled for a monday so not have to pay weekend rates, but the tech. tom called sunday and said he was open and asked if he could come that day and not charge weekend rates. did great job, we did have a problem a few days later called you guys, was a miner problem tom took great care of. Yes I'll recomend you to everybody.
- Thomas Fairbee
Evergreen, CO
I was stuck because my garage door was stuck courtesy of a broken spring. When I called Precision, they were super responsive and even had a same day time slot available. I couldn't make the same day but they were happy to accommodate on the next day. The technician called 20 minutes before he arrived and when he arrived was professional, conscientious, and fixed my door. I will use these folks again and recommend them.
- jothi ravindran
Broomfield, CO
Tom was a pleasant, efficient and knowledgable man. He was able to recognize our problem quickly and was able to do the repair quickly as well. I would highly recommend your service and Tom as your tech!!
- Gary Halverson
Longmont, CO
I was frustrated when told the price and after reading review about your pricing on line. The technician handled my bad attitude well and explained the benefits of a higher quality product and service. I have to admit he was right and the end result is better than I expected and well worth the price.
- Ervin Ballad
Brighton, CO
Return customer, fast and great service. Thanks Tom!
- Arnold Skogstrand
Boulder, CO
I was very pleased with this service. Tom arrived the day after I called and repaired the worn out motor on my garage door opener. He was polite, efficent and clean in his work. I can higly recommend Precission to others.
- Gabriele Sattler
Boulder, CO
Your technician was on time and did a great job - our garage door never worked better. I did however think the cost of the repair was really high!
- Diane Illanes
Excellent service person. Got right to work and did a terrific job.
- Maria Llamas