Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Westminster, CO
Westminster, CO
One of the hinges was broken so I called Precision to schedule service. Not only was the repair tech, Tom Lathrop able to come out the same day, he arrived early as per his phone call to alert me. Upon inspection, he gave me an estimate, fixed the hinge, replaced fraying cables and was done in no time. I will recommend this company to neighbors and will use them again if needed.
- Sheila Ewing
Arvada, CO
My garage door was jammed due to the cable coming off on one side. I looked on line for repair companies and after looking at reviews, I choose Precision. It was a good choice. Tom was on time, easy going, got the job done well, answered my questions and the charge was reasonable. I will keep you in mind if any problems come up in the future. You have a "5" from me. Thank you
- Dick Wyant
Firestone, CO
I received an immediate and responsive confirmation. From my initial phone call to the end of the service I was completely satisfied. I was able to receive service in less than 24 hours. The techinician arrived more than on time, was efficient and solved all of my problems in one visit. He was very informative and helpful. I would highly recommend this company based on their professionalism, responsiveness and knowledge.
- Christine Fuentes
Broomfield, CO
I called to make an appointment and Precision sent a serviceman the next day! Unfortunately, on our new home (built in 2015), they installed the Wayne Dalton Torque Master spring mechanism and it failed after only 3.5 years. Tim was unable to repair that but suggested a better longterm solution - to install a torsion spring system. He had all the supplies ready to go right there on the spot. While the repair cost was much higher than I expected, I am hopeful that this will last much longer than the Wayne Dalton and future repairs much more manageable.
- Nicole Bryant
Louisville, CO
The service man was great - fixed it right away and knew exactly what was wrong. They came within a few hours of my calling them! I'll definitely use them in the future!
- Susan Guthrie
Boulder, CO
Tom is a great representative for your company. He replaced springs, rollers, and lift cables in a very short time. Now I know whom to call any time I have a garage door problem.
- John Pedersen
Erie, CO
Tom was the best. The reviews on this website are correct, he was 15 minutes early for the appointment window, called ahead and was very polite and professional. He gave me options to consider before hand, and once I decided to replace the garage door opener and balance the door he was done in about an hour. My door is much more quiet, and the new system has a lot more features than the old model. I appreciate the great service.
- Belinda Sturgis
Erie, CO
I was able to schedule the repair within hours. The repairman was very efficient and very pleasant. The price was reasonable. I would call them again if needed.
- Barbara Connors
Northglenn, CO
I was super impressed with the promptness and helpfulness of our tech. I really appreciate all the help!
- Justin C.
Erie, CO
They replaced all parts except the garage door itself. The serviceman did a fast and great job. He was very knowledgeable and told me exactly what it would cost from the beginning. He gave me different options as to what he could do. I decided to have everything put on. He was done in less then two hours. Great job.
- Benjamin Rivera
Service Provided:
Product:
Technician: Tom Lathrop
Lafayette, CO
I was having an issue with my garage door and attempting to fix it myself. A good friend called Precision for me and they were out in a couple hours and had the issue fixed in short order. I am very happy!
- Julie Nelson
Northglenn, CO
Tom was the tech who replaced my door, and I can't overstate this guy's competence, knowledge and general value to your business. The door he installed for me was one of the most valuable improvements to our home. Thank you, but mostly thanks to Tom for being what we had hoped for.
- Marc Kelley
Westminster, CO
The service was prompt and very competent. The technician, Tom, was knowledgeable, friendly, and offered us helpful options for the restoration and safety of our garage door opener. I would recommend this company without hesitation.
- Carol Primeau
Longmont, CO
Great service. Very responsive. Courteous Repairman and garage door works awesome and very, very quiet. Nicely done Precision!!!
- Gregg & karen Hangge
Boulder, CO
Tom arrived on time and replaced my old with a new garage door opener surprisingly quickly and everything is now working perfectly. Fast. Courteous, Competent, Efficient. Great Service.
- Rolf Kjolseth
Firestone, CO
My appointment was between 10:00 and 12:00. Tom called me around 8:20 and said he could be at my house just before 9:00, which worked out better for my schedule. Today he installed a new sensor. He was also out last year to install a new Spring. He definitely knows what he is doing and does quality work! I won't go anywhere else for garage door repairs.
- Chris Schulte
Arvada, CO
Got ready to leave for work this morning and could not open the garage. It would lift up a few inches and stop. I knew something was wrong and I could not fix it. I called Precision because of their ratings. They came to my house within 45 minutes of my call and repaired everything that needed fixed. Tom worked quickly and efficiently and got me out the door within an hour!
- Stacey Fischer
Longmont, CO
Tom arrived promptly when he said he would. As soon as I described the problem, he had a diagnosis. He gave me options and was able to repair the problem within 1/2 hour.
- Ken Rudy
Westminster, CO
My garage door broke (Rollers got out) just as I was leaving for work, of course, couple of days after a blizzard! I checked online and the first company I got was Precision Door Service so I checked the reviews and decided to call at 8:30a.m. and Theresa answered immediately and set up the appointment between 10:00-12noon, but 15 mins later I got a phone call from Tom Lathrop (my technician) saying he will be at my house at 9:15am and he did, only 45 mins after calling. Tom was extremely nice, prompt, very professional, he diagnosed the issues quickly and was very informative upfront in regards to the cost (new rollers, spring and cables) he fixed my garage in 60 mins and gave me 3 years guarantee. I very highly recommend them! Thank you Tom, Theresa and all Precision staff!
- Reina Cubias
Longmont, CO
Two door openers had failed. One was mechanical - part failure; the other was the remote control. I saw an article/ad listing many complements for Precision’s outstanding treatment of customers and service. They were able to come the next morning. They replaced the “failed” unit and fixed the remote control issue in an amazing short time. As advertised - amazing service, excellent price.
- Jim Welsh
Firestone, CO
5 Star for Precision! Tom called and arrived early which was great! He diagnosed the issues quickly and was very informative upfront in regards to the cost. He fixed the issues in a very timely manner and we are now up and running! Thanks so much for your great work!
- Traci Nelson
Boulder, CO
When we searched for our original garage door installer apparently no longer in business, Precision came up. Service was prompt and courteous, diagnosis was logical and clear, replacement and service were quick and well done.
- Roger Bresnik
Boulder, CO
Hi, Ben, The original door was a Precision installed door, so we inherited the info when we bought the house. For me...the professionalism and courtesy of the tech stood out. Plus he drove from Estes in a blinding snow storm keeping me informed as to his time of arrival. He installed spring, gears etc since the bearings were shot. All good! Plus, he arrived the day after I called...Martin Luther King day. You guys are the best...smiling the whole time. Thank you, Don Five stars..
- Don Mclean
Brighton, CO
What great customer service called up at 8:00 am and explained my issues with my garage door and someone was here at 11:30 am in the middle of a snow storm and repaired my garage door it does not get any better than that.....
- Harry Sianis
Erie, CO
Response and service was fantastic. Tom arrived earlier than expected (but called first) and within just a couple of hours from my call. The maintenance was direct, quick, done very well, and no upselling - just what we needed and for a good price!
- Jacobus (jim) Oschmann
Frederick, CO
WOW!!! WHAT-GREAT-SERVICE!! THANK--YOU TOM!!!! FOR COMING TO OUR RESCUE!!! 5-STAR--!!!!!!! YES--INDEED!!!! GARAGE DOOR REPAIR''''TOM VERY TRUST-WORTHY// TOM YOUR COMPANY SHOULD BE VERY PROUD OF YOU! YOU ARE A 5 --STAR-- WORKER!!!!!
- Rick Dominguez
Thornton, CO
Thank you for the quick response to fix our garage door. The technician Tom Lathrop, you sent out was outstanding in his knowledge of the work performed, as well as explaining what needed to be done. I would reccomend Precision to anyone needing garage door repair services. 5 Star Rating
- Jerry Rhea
Brighton, CO
Tom called and arrived ahead of schedule. Garage door spring needed replacement. He was very competent, informative and friendly and completed the work in less than 1 hour. Would highly recommend Tom and Precision Door Service
- Dick Wheeler
Arvada, CO
I've worked with Precision before, and they never disappoint. The tech was quick and honest about what needed to be done in the long run. Very happy with my new opener!
- Kevin Austin
5 Stars Service was very prompt and professional. Definitely recommend Precision.
- Nonie Grounds