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Tom Lathrop

Tom Lathrop
Technician
Reviews: 714
Average: 4.94 stars
Tom Lathrop has received 714 reviews, averaging 4.94 Stars:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I received the Local Amazon coupon special email. We had just noticed the day before that my garage door looked like it was "separating", like the panels were slipping. I viewed the comments on the website and decided to give it a try. I booked an appointment for the same day. The tech arrived promptly and tuned up the door. It about 10 years old but runs better and more quiet than ever. Great service!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Only one broken spring. Guy didn't have that spring type, so replaced both with another type. Turned up on time. Fast. Door working fine after 1 month.

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A Response from: Ben

Sean, Thanks for choosing Precision Door Service for your garage door repairs. Our technicians trucks are fully stocked to do most repairs. Most garage doors will have two springs but some older doors have a odd size or special order part. The springs are usually installed in pairs and should be replaced together, as the life spans of the springs will be similar. This improves your warranty and lowers the cost for each spring. Please do not hesitate to call us with any garage door needs in the future. Best regards, Bill

Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom is the best

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I checked with the Better Business and they had a very good rating. Precision send us an email to confirm the appointment time and told us who our technician would be. Technician called before he came and actually came earlier than our appointment time. Very professional and efficient, will definitely use this company!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was out and was very pleasant and checked several things until he found the problem and took care of it. I hope I don't have to call for a long time with an issue,but if I do I would certainly call Precision again.

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Tom Lathrop Service Provided:
Garage Door Opener Install

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Quick service, great technicians, happy customer!!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom did an outstanding job on our garage door. Tom was very courteous and quality customer service. I would recommend Percision to my family and friends who would need their garage door repaired. I'm requesting that Tom be our tech whenever we need repairs on the garage door.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Boy I'm glad that I called you guys. Finding a technician that does service for home owners that is competent, and honest is very hard to find these days. Although there wasn't anything drastically wrong with my door, Tom took care of the problems that did need fixing and did it quickly and professionally. I have your sticker on the wall of the garage and will call "Precision" whenever I have a problem with the door, and will tell all my friends how satisfied I was with the service. Thank you so much.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time I have called Precision Garage Door and we never had any issues.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The problem was spotted right away and work was done quickly! Definitely 5 stars!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

timely and efficient. knew exactly what the problem was and fixed it.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service! We called on Sunday to fix our broken spring and they came out the next day which was Memorial Day. Thankfully it was under warrenty so that was covered, but our other garage door needed service too, so they fixed that one as well. Would highly recommend!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the 2nd time I have used Precision for a garage door repair. Tom eas just as efficient and prompt as the first time. Precision has proven to be one of the best service/repair companies I have ever experienced!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was right on time, moved efficiently and finished very quickly. Door has never sounded so quiet. Love the new rollers and the door is adjusted perfectly. Being a DYI and the guy who installed the opener I never could get the adjustments right for the range of door movement. He adjusted it perfectly. Also received (upon my request) a quote (word of mouth at this point, due to other projects on our list) for new door, installation, etc. I was VERY happy with the quote. It will speed up our ability to purchase a new door and will go with this company for it. Thanks again for a very pleasant experience.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I called on a Saturday afternoon at the last minute for a repair job. Within an hour I had someone at my home and they did a great job. Very pleased!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had purchased the Amazon $99 Tune-up and Roller replacement. Technician Tom arrived on schedule and tuned up my garage door. He was efficient, courteous and very professional. It was a pleasure dealing with Precision Overhead Garage Door Service.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Excellent work at a reasonable price. 5 stars.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great Job, Tech was very helpful in pointing out other problems and completed them in a timely manner. He also conducted himself in a professional manner. We would recommend you highly.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Ben, I would love to give my feeling on the quality and service you provided me when my cars were locked in my garage and needed someone qualified to let them out. Tom called and told me when he would be here, and showed up on time, he knew what I needed and went ahead and got it done in about 45 min. Great job, Great guy, Great company, I had a friend recommend you to me.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Had the garage door rubber bottom that came loose. Precision showed up the same day and fixed the problem in one minute. Really grateful.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision is timely, honest, highly competent and reasonable in its charges. I use them every time and they do not disappoint.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

great job no noise Mary

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The service was fast and professional. I thought that I would need a new garage door and opener, however, all that I needed was a new set of rollers and the opener tension needed to be adjusted. I am well pleased.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service, sent email giving heads up who was coming. Tech called offering to come earlier than scheduled, quickly assessed damage and gave options for repair or replace. Left home with one broken garage door, another one needing some material repair - came home to all new garage door openers with new keypad that even had our existing code on it. Would recommend.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We are extremely happy with Precision Garage Door Rrpair. They have done several repairs for us the latest being a garage door spring replacement. Tom has been our service guy every time and we love him. Even when the door spring broke in Sinday Tom was here in about a half hour. I would highly recommend Precision to anyone. Thank you.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This was one of the best repair decisions I have ever made!!! Prompt email and phone responses. Kept the appointed time and was in fact early!! Every member of the service staff and repairman were thoughtful, engaging and professional. I was given choices, and they followed through. On the spot evaluation, and worked quickly and efficiently. I thought the repair $$$ were fair and a job well done. I would highly recommend to anyone!!!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We saw the advertisement for garage door service and upgrade of new rollers on the AAA website. Our service man, Tom, was prompt and friendly and quick to complete the service. There was no additional sales pitch. We are very satisfied with your service to us. Thank you.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had Tom check out our garage door problem, he had it working in no time, and he was so nice!! We'll be using him again in a heartbeat.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I backed into my garage door, then my husband tried his hand at fixing it...which only made it worse. The door wouldn't go down and we were leaving town the next day. I called at 9 am on a aturday morning, and Tom called to say he'd be there between 9:45 and 10! He got there just before 10 am and fixed the door in less than 30 minutes. He was very fast, efficient, and knowledgeable. The price was lots lower than I thought it would be. All in all, we were very pleased with the service.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I placed the appointment. Great customer service. Excellent communication with appointment time and arrival time. Very punctual. I wasn't present when the service tech arrived, but my wife was. My wife told me the tech was professional and repaired our tension spring and cables quickly and efficiently. She said he didn't try selling her any equipment and services other than what was needed to fix the problem at hand. I also found that Precision's rates beat 3 other local competitors. Great rates and excellent service-can't beat a better package. Thanks for the professional customer service! We look forward to using Precision for our future needs.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
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Denver, Lakewood, Aurora Area

(303) 858-9035

(303) 858-9035
Arvada & Broomfield Area

(303) 424-0830

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(303) 527-1905

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(303) 424-0830

(303) 424-0830
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(303) 416-8466

(303) 416-8466
Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112