Tom Lathrop
Average: 4.94 stars
Tom Lathrop's Bio:
Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.
Commerce City, CO
Denver, CO
Wow - tom was our technician today. He called and said exactly what time he would be here and he was. I was just going to replace our old springs and decided to go with a better system for the same amount of money! He was so professional and quick --- I would recommend this company and Tom any day! Five stars if I could give a 10 I would!
- Kris Pokryfke
Service Provided:
Product:
Technician: Tom Lathrop
Boulder, CO
The person who serviced our garage door was prompt (actually early), friendly, honest and did excellent work. Very satisfied.
- Steve Wildman
Longmont, CO
Precision really impressed me with both the speed of getting someone out to the house as well as the quality of the job. I called in the morning on Saturday, and they had Tom out to my house just a few hours later. He did a superb job of both fixing the broken spring we had, as well as fixing some broken rollers and other items that were found worn/broken. Just an outstanding job, very happy with the results, the response from Precision, the price, as well as the professionalism from Tom, he really knows what he's doing.
- Pat Kusbel
Boulder, CO
Tom did a great job. He showed up on time, (actually a few minutes early!) figured out what the problem was then came back within 24 hours and had it fixed. Nice guy, punctual, knowledgeable, and kind
- Tamara Butler
Boulder, CO
Tom was very punctual. Knows his trade very well! Quick, efficient and very friendly. I would highly recommend him and the price was fair too.
- Pia Zeller
Erie, CO
There needs to be a sixth star here. Where to start? First of all, Tom was a breath of fresh air. He came in, took one look at my geriatric spring system, identified everything that was wrong with it and gave me a VERY REASONABLE quote on the spot. He told me exactly how long it would take him, and to tell you the truth, I feel price-wise, I took advantage of him. He didn't try to pitch upgrades or a new system (which I sorely need, but can't afford). I really appreciated his no-nonsense attitude. He got right to work and had everything my system needed to be repaired with him, thus saving our valuable time. I really can't say enough good things about him! I had dealt with a different door servicing company a couple of days before only to run into the technician not showing up, calling 15 minutes after the appointment window, another inexperienced tech coming (with the world's smallest flashlight), telling my system was a pain in his you-know-what, leaving and telling me his boss would call (and never did), etc. etc. I would recommend this company in a heart beat!
- Deena Martinez
Boulder, CO
BBB accredited, info on web site. The service was exceptional in going above and beyond the "other company" we first called. The response was fast, he had to drive to Denver to pick up a special gear, he returned the same day to complete the repairs and seemed very knowledgeable about our Lift Master. We are now loyal customers. Thank you!
- Andrew Lattanzi
Longmont, CO
I felt confident going with this company due to the outstanding reviews. We had a broken spring and they were able to get someone out the same day. Tom came and was very professional and kind, gave me advice for when we are ready for a new garage. Had the spring fixed in 20 minutes. I will use this company again! !
- Christie Hedgpeth
Boulder, CO
The Precision technician was on time and professional. He checked out the problems with our 35 year old opener and we discussed what I wanted in a new garage door opener. Price was reasonable but he had to obtain the model discussed and return on Monday. Installation was fast and he helped program all the devices and the opener buttons in our cars. Everything works smoothly and quietly. Thanks to Tom for making it all easy.
- John Ray
Longmont, CO
Very efficient and effective from the call to set the appointment to the great service. Thank you
- Steve Kukic
Westminster, CO
First, with all the frauds and impersonate these day, I really appreciate it when Precision let me know who will be coming out and at what time? Tom was our Technician, he called ahead to let us know exactly when he would arrive and was on very prompt. Tom was very knowledge and professional, he represents his company very well and because of employee like him, I would definite recommend Precision to my family and friends. Thanks for being there when we needed you the most. Phu Le
- Phu le White
Louisville, CO
Tom came out to repair my garage door opener. He could have easily told me I needed a brand new opener, but he was honest and told me it simply needed a repair. I completely appreciate Toms honestly, and top quality work.
- Krista
Boulder, CO
FIVE STAR PLUS. This is the second time this year that I have needed Garage Door work, Tom replaced the rollers and tuned these doors earlier and now the Big spring in one broke yesterday. I called Precision and they said they could have somebody here this morning, luckily Tom showed up again. I guess we have our own Garage Door Man !! LOVE IT Thanks TOM
- William Cooley
Arvada, CO
Had springs replaced in Feb., door adj, by Tom. All operated well, till this Oct., called for appt to get the door looked at, it would not roll up completely, not close properly. Tom came out at agreed upon time, made several adj., then operated door which ran smoothly. NO CHARGE. FAB, other companies more than likely would have charged for this, again FAB treatment by Precision
- Tom Williams
Broomfield, CO
5 stars to Precision! We live in Broomfield and Tom was our technician. We received next-day service on a Saturday, which was particularly impressive since our need was not an emergency. Tom called to let us know exactly when he would arrive, was prompt, and resolved our issues readily. Tom's knowledge and expertise with garage doors, openers, keypads was excellent. We recommend Precision wholeheartedly.
- Valerie Easley
Brighton, CO
Fast service. I called at 6 am and had workable door at 8:30 am.
- Edyta Stec-uddin
Louisville, CO
Always a pleasure when Tom come over very professional gets the job done and does it right. Thanks
- Anthony Smith
Longmont, CO
Great company. Very knowledgeable and prompt service.
- Christopher Connally
Broomfield, CO
The tech that was scheduled to repair my broken torsion spring was professional and very detailed. He arrived 30 minutes early, was completely prepared to do all the work. He let us know every step before he took it and was upfront about the costs and ways to save money and remain safe. My garage door was fixed within 1 hour. I would highly recommend!
- Jami Mathews
Longmont, CO
Great Company!!!! Garage door went "Belly Up" last night .... Called Precision @ 10:00 this AM and they had it fixed by 1:30. Complete overhaul @ a great price. If my memory was better I'd give a great review on the service rep as well but can't remember his name.
- John Leutheuser
Firestone, CO
Tom did a hell of a fine job. He quickly and efficiently replaced our garage door springs and drums.
- Robert Humphreys
Brighton, CO
Quick response! Technician was early every day and had me up and running in no time! Replaced both springs, all the rollers and replaced my garage door opener. Put a new Lift Master torque drive on and I couldn't be happier. Cost more for the tongue drive, but it is sooooo quiet! Nice job!
- Mike Benton
Thornton, CO
Tom did a awesome job. I had to have more than just the main spring replaced but in the end it was worth it. Was told they would arrive between 11 and 12. Tom called and got there at 9:15. Awesome for me. Door works great.
- Michael Mullins
Longmont, CO
Very much appreciated Precisions professionalism and knowledge. Our garage door will be going out in the next year or so and I will definitely call Precision to replace it!
- Joni Creighton
Denver, CO
Promptly on-time and provided good service. This is the second time I used Precision to overhaul our garage doors. I would highly recommend.
- Bobby Hobbs
Thornton, CO
*****5 STARS!! I am so impressed with Precision and my technician Tom. I have been having problems with my garage door ever since it was installed 5 years ago. I had a company come out two weeks ago, they did an inspection, replaced the wheels and cleaned the electronic eyes, charged me enough to have had a whole new garage door installed and the next day my garage door stopped working again. Then they failed to show up to two follow up appointments. THEN I found Precision on a Google search. Tom was not only prompt but early. He found the problem immediately and it took him less than 5 minutes to fix, (a wire was being pinched by a staple). He was so gracious that he didn't even charge me a service call! From this point forward, Precision will be the only company I call for any garage door need, and I've already referred them to a friend. Thank you Precision and Tom ~ you have earned a life long customer!!
- Janet Wulf
Broomfield, CO
Wonderful services from Tom! Could not have been happier!
- Nan Lou
Boulder, CO
Precision did a great job for me. There were prompt and finished the job as asked with no issues.
- Steve Altermatt
Boulder, CO
Our family has used Precision for years and never been disappointed. They are reliable, trustworthy, and always available quickly when you really need them. We wouldn't consider using another company for our garage door needs!
- Elizabeth Macintosh
Your ad had no cheap coupons or promises.. Just business. Service was more than prompt. No attempt to fix something that was not broke or did not try to sell me anything I did not need. He stated the price at the beginning and stuck to it. (I was so pleased, I did not bother to mention a senior discount.) Very, very pleased that I have found someone I can trust and rely on. GaryRichard
- Gary Richard