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Tom Lathrop

Tom Lathrop
Technician
Reviews: 714
Average: 4.94 stars
Tom Lathrop has received 714 reviews, averaging 4.94 Stars:
1 2 3 4 5

Tom Lathrop's Bio:

Tom's a Colorado native who enjoys the great outdoors, his family and hotrod car's.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

On time, reasonable, friendly service.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with GDO repair. Tom got us in earlier than expected, quickly identified the issue which involved tearing this thing completely apart - no way I could have done it myself. In and out in under an hour for less than the cost of a new opener. Perfect.

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was efficient, straightforward, and practical. He gave us options and explained the reasons for proceeding with each of those choices. Precision was responsive and made and kept the appointment with us the day we called.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This has been a great experience for us. Twice we have had a service call with your company and our garage door just needed a little adjustment which you did for free. Now we will need to get a new door and will contact you when we are able financially. But you helped us get by for a while. Thank you.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very fast the job was done quickly by a tech that knew what he was doing I strongly recommend this business

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door spring broke on a Sunday on a 3 day holiday weekend. Precision was at my house at 8:00 a.m Tuesday morning to fix it. They were done with the repair before I got a call back from other repair places I had called that weekend. Service was great.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very quick repair and reasonablely priced.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom showed called ahead and showed up on time. He was efficient and finished the repair-the door is as good as new. He was friendly and showed me what he was fixing

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Two garage door hinges broke this Monday morning! Couldn't get service from other places for 2-3 days. Precision scheduled us for 3-5 that afternoon. But a tech was in the area around 11:00 a.m., and took the initiative fit us in at 11:30. Done in 15 minutes. No babysitting an open garage for the rest of the day! GOOD, quick service at a reasonable fee.

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service was good. They arrived on time and knew what to do. Price was reasonable. I am totally satisfied with the service and will use them again.

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great quick service!

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Probably one of the best customer service experiences I have had. He called at 8:45 and showed up right at 9. My garage door was fixed and working better than before within Ann hour. I didn't feel like he was trying to sell me parts or service I didn't need.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very good service, on time, friendly, knowledgable, and very reasinable rate. Tom was the best.

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Tom Lathrop Service Provided:
Garage Door Opener Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We chose Precision because of all their available information on their website. The repairman arrived less than three hours after I first called. After inspecting our unit, he gave us options, gladly answering all of my questions. The job was completed efficiently, and his work area was totally clean before he left. We would most definitely recommend Precision Garage Doors to friends and neighbors.

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Tom Lathrop Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Precision did an outstanding job on my garage door. They answered my call on Sunday and penciled me in for Monday morning. As an added bonus, the technician actually called me 45 minutes before showing up and completed the entire job within an hour. Great customer service!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

This is the second time we have had Precision fix our garage doors on two different houses. Tom did the work in both cases and was on time and thoroughly professional both times. I highly recommend these guys.

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Great service at very reasonable price. Repaired smashed rail quickly and efficiently. I'll come back to Precision next time she backs into the door.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My garage door broke at 10 am on a Saturday. I called and spoke with a customer service rep who said she would have someone out between 11 and 1pm. Within 15-20 minutes I had a call from my technician Tom Lathrop to let me know he would be there around 11. He was timely and efficient. And done by 1130. He did a great job getting my garage door fixed so I could get on with running my errands for the day. I would definitely recommend him to my family and friends and will use him again in the future should any problems arise. Thank you so much!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Scheduling was quite easy and Tom came out the same day to perform the repair. He was able to quickly replace my springs and a bearing. Very professional service, I highly recommend!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The technician that came to the house was Tom, he called ahead and in less than an hour the door was fixed, I will definitely be using Precision Door for any of my needs. Very prompt and courteous.

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very satisfied with their service. Call them at 1 PM. Done by 5 PM. Garage door has never been quieter. Thanks guys

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Responsive and a great service. Tech was friendly, honest and ran around town getting the custom spring I needed. You never realize how much this responsive service matters until you can't get your cars out of your garage.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a new garage opener installed. The technician was very fast and efficient... did a very good job. The only thing we forgot to ask about was what happened to our old opener--we assume the technician took it with him but forgot to ask. Do you recycle it?

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A Response from: Bill

Mr Poulin, Thank you for the input on the technician and the job Tom did. We appreciate the feedback. Yes, Our technicians take the old parts when we complete a job, unless the customer requests that we don't. We do recycle and or scrap all old parts and hardware. Do not hesitate to call if you have any other garage door needs. Best regards, Bill

Tom Lathrop Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Thank you, Tom, for the quick response and repair. If you have to call on anyone to get your garage door up and moving (no pun intended), then Precision is the one. He showed us what was going on with our door, and explained what he was going to do. Then did it. Great service. Thank you!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom was great; called ahead and was here on time. He recommended what needed to be done and the costs associated with it. He was done in 30 minutes! Definitely would recommend these guys! Garage door is so quiet now!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very happy with the service and price, glad I listened to the reviews and went with them.

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

very professional

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Rollers

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very knowledgable and did a wonderful job! Was very straight forward and replaced a lot of outdated parts that needed to be fixed. Would definitely recommend!

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Tom Lathrop Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Service man Tom was fantastic. Helped me lookup past service/installation to find out my garage door was still under warranty. Quick, easy, inexpensive replacement of spring and my garage door was working again. Thank you!

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Tom Lathrop Service Provided:
Garage Door Repair

Product:
Springs

Technician: Tom Lathrop
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

5 stars. Prompt service. Polite and knowledgeable. Great price!

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Tom Lathrop Service Provided:
Garage Door Repair

Technician: Tom Lathrop
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Denver, Lakewood, Aurora Area

(303) 858-9035

(303) 858-9035
Arvada & Broomfield Area

(303) 424-0830

(303) 424-0830
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(303) 527-1905

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Castle Rock & Parker Area

(303) 858-8388

(303) 858-8388
Brighton Area

(303) 424-0830

(303) 424-0830
Evergreen Area

(303) 416-8466

(303) 416-8466
Precision Door Service
Office: (303) 220-0188
7302 S Alton Way
#4E

Centennial, CO 80112