James Rubesne
Average: 4.87 stars
James Rubesne's Bio:
James was born and raised in Colorado. He is a big fan of Colorado sports, and enjoys the outdoors, concerts and spending time with his family.
Castle Rock, CO
Littleton, CO
WOW, I just got robbed. I've been using this company for about 12 years. Service in the passed was reasonable and good work, no complaints. So just had a spring brake which was covered under the 5 year warranty. James came out and during inspection he found that the center spring being ($69), the garage end bearing set ($199), the end drums ($199), nylon roller wheels ($199), needed replacement. Now knowing any better I agreed to a $600 bill. Curious, I decided to look up all the parts replaced on Amazon, 2 drums ($13), roller wheels set ($13), 2 end bearing plates ($11), and steel bearing for the springs ($8) for a grand total of $45. I feel like a total idiot but I had no idea what the parts cost, the mark up for parts was a complete rip off. Buyer be ware. Never Again.
- Gil Quintana
Gil, Thank you for taking the time to contact me directly regarding your service and letting me know it was your son who left the review. We can all appreciate your son looking out for your best interest but he may not have understood the relationship you developed with our company and the importance of a simple phone call to discuss the service and air his concerns. There seemed to be a communication between yourself and your technician and I am happy you were satisfied with the reconciliation we came too. After speaking with you regarding parts ordered off the internet compared to the parts we use at Precision Door, coming by to show and explain the difference in the quality of parts and how we stand behind our parts, service and warranties, I was glad to hear you express your appreciation and understanding. Please do not hesitate to call us with any future concerns or needs. Best regards, Bill
Littleton, CO
I have used Precision Garage Doors for a couple of years. I always get great service from them. 2 years ago they told me my rollers had a few years left. Today they broke- they were right! I called them and they came out 5 hours later without any emergency call fee. Now that is service for you!!! Great guys, great service, great company!!!!
- KLA
Highlands Ranch, CO
Great service, friendly, courteous and went above and beyond my expectations!
- Paula Bacheller
Aurora, CO
Excellent professional reputation
- Gerald Keener
Castle Rock, CO
Came and repaired same day I called. Technician was professional, competent, and pleasant. We will definitely use them in the future.
- David Palmer
Castle Rock, CO
Excellent and efficient customer service! James arrived the same day we called and was on the early end of his time frame. James was very pleasant and thorough in fixing our damaged garage door! He explained everything in detail and did a complete check of our door in addition to fixing the problem. Many thanks!
- Ashley Miller
Cherry Creek, CO
James was great.
- Paul Farris
Louisville, CO
James Rubesne did not an outstanding job in replacing both torsion springs and getting our garage door open for us. He also made sound technical arguments in convincing us to replace the main bearing located between the 2 torsion springs, as well as replacing the door rollers in the roller tracks, several of which were severely degraded due to their age and normal wear and tear. Although getting the entire door replaced (including the door panels and 2 outer rod bearings) was not a viable financial option for us at this point in time due to other recent house expenses we've had to make, James helped us in the end make a smart financial decision to just replace only the components that would keep the door serviceable for us over the next couple of years until we can better plan on an entire door replacement. But to be certain, we will be calling Precision Door Service in the distant future for our garage door replacement when our financial situation allows for this higher expense.
- Roger Hasse
Littleton, CO
Having your garage door spring break does not make your day. But, having James show up withing a couple of hours and getting it fixed in 30 minutes does!
- Albert Breiner
Denver, CO
Hands down, the best of the best! We couldn’t be happier, and we will never call anyone else. Thank you all!
- Matthew Hoover
Highlands Ranch, CO
James arrived promptly as scheduled. He was courteous and explained the spring replacement process and our options. The work was completed quickly and in a timely manner. He is a credit to your organization.
- Jim Blair
Aurora, CO
Quickly done, James was very personable and efficient.
- James Long
Denver, CO
I chose your company because one of your guys was at our home last year and the guy was really great and fixed the problem, sorry i don't remember his name. Today Jim came over and fixed our problem and again really nice guy. Based on my experience you have my business when i need garage door help and i will recommend your company to any of my friends who need garage door help. Based on two experiences you get 5 stars.
- Michael Micketti
Aurora, CO
Precision came to the house right Away. The technician was pleasant and knowledgeable. We Are delighted with their service!!
- Judy and jim Katchen
Evergreen, CO
Outstanding customer service! James was prompt, knowledgeable and friendly. Thorough service of our garage door at an extremely reasonable price. We have used Precision Door before and will again.
- Karen Chamberlin
Centennial, CO
Came out on a Sunday to fix a broken spring. I was so pleased with the service that I had them replace my 35 year old garage door. Excellent service, fair pricing and quick turn around. I couldn't be happier. I highly recommend Precision.
- Bob Steger
Castle Rock, CO
You were recommended by family and we were not disappointed. James was professional, knowledgeable and personable. He did a great job.
- Jim Hornor
Arvada, CO
Quick response...excellent customer service....will use again
- Ken Eggeman
Littleton, CO
James was great. He arrived on time, provided a very clear description of the repair needed and pointed out other issues that could be repaired now or later.
- Bruce B
Lakewood, CO
James was very professional and courteous.
- SS
Littleton, CO
My problem was resolved quickly and all my questions were answered. The technician gave me additional information about my garage door for my future consideration. Thanks for being so helpful
- Virginia Werder
Littleton, CO
James Rubesne, your installer, is truly an asset to your business. He was prompt, knowledgeable, and did an excellent job in both explaining what was needed and completing the repairs. It was a pleasure working with him and I would recommend working with him as well as your company to others.
- John Carter
Littleton, CO
The tech called and show up early. Did quality work.
- James Elkins
Castle Rock, CO
We were very pleased with the service that we received from James. We called Precision Door because our garage was not closing properly. He was prompt and courteous. He reattached the driveshaft to the belt and I told him about a problem with the sun reflecting on the sensors. He took extra time to switch the sensor so the door would close during the peak sunlight.
- Phil Martinelli
Denver, CO
Bill was amazing! quickly responded to our service request, thoroughly attempted to correct the problem over the phone and then showed up how to problem solve on our own in the future. Delightful personality and very helpful. thank you!
- Guy Arnold
Arvada, CO
I went To the Internet, your company had a very good rating. Also it was a Sunday and I saw there was no up charge for a weekend. We have been having some issues with the garage door opener. Saturday evening the rope broke and we had to open the garage door manually.
- Francis Ortiz
Highlands Ranch, CO
I am thoroughly impressed with the work of Precision Door. After my last minute call on a weekend, James was working on my door service and repair within 2 hours. James discussed options for repair with me before starting and completed the work quickly. I’ve used Precision door before, and I’ll use them again if I need door service in the future.
- Jim Dullea
Aurora, CO
Quick service, was able to get a technician the same day I called within 3 hours. Receptionist and technician very professional. A little pricey for the garage door opener but wanted to get done to avoid having to call for replacement sooner than later. Have seen ads in mailers and reviewed website
- RJ
Parker, CO
Great service. Super kind and informative. A little on the expensive side. I paid $950.00 for 12 wheels, 2 springs, 2 drums, 2 hinges and spray grease with 90 minutes of labor for 2 technicians.
- Nicholas Sekol
James and Precision are simply amazing. Our garage door spring broke on Saturday afternoon and they were able to come to our home the next day. James performed a complete inspection of the door and all of its components. He went through every option with me regarding the repair. James' attention to detail was amazing and he even made adjustments to the garage door opener. It is so quiet now after all of the repairs. This is our second time using Precision and we have been happy with the service both times. Thank you Precision and James!
- Tera Schnacker