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Reviews for Tom Lathrop
Angela Elliott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and efficient service. I would use them again, and recommend them to others. Tom Lathrop came out late on a Saturday afternoon to repair the garage door so that it would not be left open all weekend. I really appreciated his work ethic and understanding.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Pamela Wilder
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time, professional, and didn't overcharge me. Ans best part is now my garage door works again.
Technician: Tom Lathrop
Service: Garage Door Repair
Phong Tran
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did a great job
Technician: Tom Lathrop
Service: Garage Door Repair
John Robinson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We needed one spring repaired. Upon inspection, Tom found all the bearings and rollers also needed replaced. His work was efficient and well done. He was knowledgeable and friendly. We are very satisfied with the work and the price was right!
Technician: Tom Lathrop
Service: Garage Door Repair
Willis Baldwin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service. Very polite serviceman
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Nicole Charron
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is the third time I hired Precision to install garage door openers in my home garage as well as in my rental units. Their service has always been excellent. I highly recommend them.
Jennifer Kampf
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The better business bureau rating is usually where I start my search! This company was local which is also important and highly rated. I called the receptionist was very courtious and helpful, availability was good, service was professional and done well! I would recommend this company to any one. Oh and very reasonably priced!! Sincerely Jennifer K.
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Mike Daniels
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom called me back shortly after my call to the main office. He was prompt, friendly and provided excellent service. He walked me through some of the aspects of my older garage door and helped me to understand what could have happened to require the repair. He was very professional and helpful!
Technician: Tom Lathrop
Service: Garage Door Repair
Tom Putney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On-time, excellent service with a friendly explanation of the ussies with my door and opener. I will use Precision again.
Technician: Tom Lathrop
Service: Garage Door Repair
Jill Hobson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I picked Precision due to the postive reviews and everyone was right! They were flexible with scheduling, came the same day I called and were friendly, helpful and thorough. And the cost was very reasonable. Highly recommend
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Pat Latta
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a tune-up and rollers replaced on my ten year old garage door. What a pleasure to deal with such a well run company and very informational/helpful technician. I will recommend Precision to anyone that I know that might need garage door issues!
Technician: Tom Lathrop
Service: Garage Door Repair
margaret fox
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
After reading reviews on this site and recognizing several reviewer names decide to give Precision a try. We only intended to replace the broken spring, but technician (Tom) pointed out the door really needed an overhaul package. The door now opens and closes like it never had before. Very quiet and smooth. Tom pointed out the last company that serviced the door spring had not used the correct size spring. The technician was prompt, efficient and friendly. An overhaul package is pricy, but we are very pleased with the result
Daniel (Dan) Woelfel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Had to cancel an appointment on the day of the appointment due to a medical emergency. Absolutely no problem and immediately scheduled a new one for the next business day. Tom was timely, and service was completed much quicker than I expected. New rollers and tune-up at a incredibly great price with my local Amazon coupon. Tom was pleasant, knowledgeable, and professional. Will most definitely use them again if needed.
Bob Jiles
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Recently had the third opportunity to use Precision. Prompt service and totally honored the lifetime warranty for springs which I purchased on the first visit, along with super quiet rollers and such. That warranty is about a good of a deal as it gets if you plan on living in your house for 10 years or more. Springs break, all the time and it is not something a homeowner can do themselves. They get a big thumbs up from me.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Martin Willie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I could not be happier with the service from Precision, and Tom, especially. About a year and a half ago I called to have my garage door that was sticking, repaired. Tom came out same day and replaced, adjusted, serviced all moving parts and got it going smoothly. He has since come out within hours of a call to adjust and keep (what might not be the best) door, (originally installed by someone else), operating well. I recommend Precision and Tom with complete confidence.
Paul Steele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Amazing service definitely will refer Precision door service to others
Mike Toineeta
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
What a deffernce he made our 20 year-old garage door and opener operate like new. It had never closed all the way in all the years we had it; now it does. Very professional, polite and knowledgeable. Thank You!
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Angela Mehle
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great! Would use this company again for sure! Tom was a great technician! He did a great job and was very respectful and helpful!
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Walter Cannon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This has been a great experience for me.In a time when I needed my garage door fixed this company sent a very good Technician to my house to resolve all my problems. He keep me informed of all that was found and the plan to resolve the whole time he was here. I was very satisfied with the service I received and would recommend this company to anyone.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Patricia Brown
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was on time and very professional. Did a great job very quickly.
Technician: Tom Lathrop
Service: Garage Door Opener Repair
James Fudge
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision is the best! The tech arrived on time, and did outstanding work. The Liftmaster is a tremendous product. A month earlier the same tech adjusted the opener and didn't charge for the service call, and said to give them a call when the opener failed - so I did!
Patrick Gallagher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My door was mis-aligned, sensors out, and went up and down on its own. I thought for sure I was going to need a new garage door opener installed. The technician came out readjusted the sensors, reprogramed the outside touch pad and set up an additional opener. then he adjusted the upper springs. My garage door has never run so quietly and smoothly, not even when I moved in and the house was new. Thank you very much.The technician was very nice and polite. He arrived early to begin his work.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Joe Hebert
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I needed emergency service which was fast and efficient.
Technician: Tom Lathrop
Service: Garage Door Repair
Mike Haas
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did a great job on the garage door. He was prompt and courteous. He pointed out several issues that needed to be fixed and if left unattended could result in a bad accident.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Hudson Jones
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom established very quickly what the problem was with our old garage door opener. Clearly explained the issue, what it would cost to replace the component and the pros and cons of parts replacement on such an old opener versus simply installing a new one. He did an excellent job installing the new opener, was efficient, cleaned up his work area and effectively explained the new components. Definitely recommend Tom and Precision.
Archie & Michelle Suniga
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door got out of level, and a cable came loose. Called a couple of other garage door companies to fix but was told it would be the next day. Called Precision at 9 am and by noon that same day, they had a serviceman out to repair. He was on time and had the door repaired within 15 minutes. Great Service...would absolutely recommend.
Technician: Tom Lathrop
Service: Garage Door Repair
Bill Petropulos
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was great and efficient. Explained the problem and got it corrected.
Technician: Tom Lathrop
Service: Garage Door Opener Install
Jeff Ayers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was very thorough in explaining the damage to our door. He emphasized the importance of the parts that needed to be replaced and then gave us an incredible deal. This was a very positive experience given how badly the situation was since the temperature was at an all time low. I would recommend this company any time.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Todd Hilvitz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had Precision repair a spring on my garage about 4.5 year ago, the technician suggested I get the lifetime warranty. I bought the warranty and about 4.5 years later the spring broke again. I called Precision and told them what happened, they sent out Tom and he had it fixed and working again right away and there was no charge. It has been great doing business with Precision Garage Door Service.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair