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Reviews for Tom Lathrop
Ryan Murgel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service!
Technician: Tom Lathrop
Service: Garage Door Repair
Chris Balzano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I've had them out twice now, once to fix a broken spring and this latest one to replace the opener. They are fast, do great work at a fair price. I remarked to the technician how much I appreciated his work as not everyone I have do work on my house seems to care. These guys will do you right.
Larry Tieman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Super service. Called about a broken spring and the repairs were completed within 5 hours of the call! Only took 30 minutes to replace the spring and install new bearings.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Deborah Benson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repairman: honest, professional, thorough. Repair: well done. Thorough. Reasonable cost
Anatoli Levchin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast and efficient work, everything is fine
Technician: Tom Lathrop
Service: Garage Door Repair
Edwina & david Howard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Call on a Monday and was told a Technician could be out the next day. Our appointment was scheduled in the time frame of 4-6pm. Tom Lathrop our tech. called at 1:45 said he could do it at 2. Came right away and did a great job. Very informative and getting the job done right. We are so happy that our garage door is working properly like it should when he was done. Great Job Precision!!
Kristi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called Precision when my garage door wouldn't open on Saturday morning. They were able to provide a repair window that was within 2 hours of my call. On the phone they asked if an earlier time came available would that be acceptable and I let them know it would be. Within 20 minutes I received a call from Tom stating he could be at my house within 10 minutes. Tom arrived promptly and finished the replacement of the spring and bearings quickly allowing me to get on with my day.
Tom Geukens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Quick service and a job done absolutely perfect.
Alyson Schineller
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom arrived within the window he stated. He saw the problem with the garage door and repaired it very quickly.
Technician: Tom Lathrop
Service: Garage Door Repair
Dale Hobbs
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called webnesday mourning the appointment was for 8:00 am Thursday. Bill called about noon. To make this a short story short Tom came out about 2:45 and had my door repaired and working. Before he started he give me a price on replacing both springs I said Ok. When he got it apart you could see wear on the shaft it needed bearings. He installed two springs and bearings adjusted & lubed everything works great. All done same day Great Service. You could see Tom had experience knew what he was doing
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Jay Hott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision 3 times and they have always done what the said they would do at the time they said they would do it. I am very please with their service.
Brent Marceca
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was prompt and professional and efficient. Tom Gave me information i needed. 2 points of concern. He did not wear ar ask if booties needed to be worn while in my home. This is becoming the industry standard now. Also while having to use my front door. While he was going in and out he kept leaving the front door open.
Brent, Thank you for the feedback. We will address your concerns with our technicians in regards to entering the home, wearing booties and making sure to close the door after entering and exiting. Please do not hesitate to contact us with future garage door and opener problems. Best regards, Bill
Lara Mitchell
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We woke up this morning to a broken garage door spring. I called Precision Garage Door at 8:52 and made an appointment for a technician to come out between 10 and noon, with the caveat that if the tech could get here earlier that would be great too. Tom called me at 9:10 a.m. saying he would be here between 9:30 and 9:45. He showed up at 9:40 and not even an hour later, the door is fixed plus he replaced some parts that were either recalled or damaged. Tom was pleasant, professional and informative, and the price was VERY reasonable. I am beyond impressed with Precision's expertise and customer service!! I wholeheartedly recommend this company. Thank you so much!
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Aracely Wojdyla
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom came promptly, and he was quickly able to fix our malfunctioning garage door. He was very professional. I would recommend Precision Garage Doors to anyone.
Technician: Tom Lathrop
Service: Garage Door Repair
Debra Devan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your Tech was Awesome!!! Would highly recommend your Co.
Leon Pommer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was very prompt and fixed the issue quickly and gave further advise to prevent other issues with the garage door in the future.
Technician: Tom Lathrop
Service: Garage Door Repair
Melinda from Thornton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
5 Star Rating. Quick response time. Service Technician arrived within 2 hours after I called the office to have a new garage door opener installed. Professional, courteous technician. I have always been happy with the service received from Precision Door.
Ellen Picker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We have had to call a number of times with different issues. You always met your commitments both on time and repair. We are very satisfied with your service and your employees are "top notch." Sincerely, Robert Picker
Technician: Tom Lathrop
Service: Garage Door Repair
Ralph Patrick
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was professional, responded promptly and did the job efficiently and affordably. A Great Company!!
Wes Colton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was my technician and he quickly and accurately assessed what needed to be fixed. He completed the task in a clean and timely manner and was a pleasure to work with.
Vaughn Beckham
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On time, called ahead. Efficient worker and friendly.
Anna Brophy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom got our 20 year old door working like new
Milena Aguirre
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent and quick service on a broken Torsion Spring.
Alison Picher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We got a new garage door operator today! Tom from Precision was super helpful, and I felt confident that making the investment to get a new door was the right thing. Tom is always on time and friendly, making the transaction pleasant. They gave me an appointment the next day, and could have one that same day if i were free.
Marc & Wendy Lozano
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Replaced our garage door quickly and for a great price. When the door needed a little adjustment, Precision came out right away and did the job. We won't call anyone else!
Ted Abernethy
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent, courteous service. Garage door springs r/r & new opener installed within a few hours of initial request for service.
Gregory Malanowski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Garage door opener repaired/adjusted fast and professionally. Service technician arrived punctually. Thank you!
Technician: Tom Lathrop
Service: Garage Door Opener Repair
L Schott
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Same day service! Arrived on time. Work was completed quickly and price was very fair.
Technician: Tom Lathrop
Service: Garage Door Repair
Barbara Brenton
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did a great job. Came on time and worked quickly. The door is working beautifully. Definitely 5 star
Technician: Tom Lathrop
Service: Garage Door Repair
Carl Fugler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Easy to schedule the appointment. Technician Tom called to insure I was home, arrived on time as scheduled. Tom completed the work, checked things over, found no other issues and the charge was as promised. Both doors working great. Can't think of anything needing improvement with that story. 100% satisfied. Thanks Precision. Carl
Technician: Tom Lathrop
Service: Garage Door Opener Repair