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Reviews for Tom Lathrop
Barb Canik
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Very prompt service.
Technician: Tom Lathrop
Service: Garage Door Opener Repair
david thompson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great service! Tom was very prompt, courteous, thoughtful, and returned later at no cost with a piece that was out of stock on his truck. I could not be happier with the service...I definitely will be a repeat customer if I have any additional needs.
Ellen Champion
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door opener failed after 16 faithful years. Tom came the next day after my call. He replaced the opener and the rollers, also worn out, and at my request installed a key-pad opener. Super service for mechanisms so needed but seldom thought about.
Marcia Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision Door Service has rescued me from garage door malfunctions twice this year, and both times the experience was painless, prompt, and reasonable in cost. Both times the technician was polite, neat, and conscious of my pocketbook. The first time, Tom reseated my garage door tracks, and the second time he replaced a bad capacitor on my opener. When my now well-maintained old garage door mechanism finally buys the farm, I will be certain to purchase its replacement through Precision! Thanks for the excellent service!
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Tim Gorman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision was able to schedule a visit within hours of my first call, the technician was prompt, knowledgeable, and friendly, he gave good advice which I followed, he finished in about an hour, and everyone was professional throughout. An excellent experience all around. Thank you!
Janna Christy-bittel
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was here on time and called ahead to confirm the appointment. He was friendly, professional and efficient. The appointment was set up easily and I would recommend this company to anyone. I am very satisfied and feel it was a great value.
Technician: Tom Lathrop
Service: Garage Door Repair
cindy rontanini
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our garage door spring broke and a roller came off of the opposite side. Tom was very nice. He called to let me know he was on his way. He explained everything that needed to be replaced and he showed me the parts he was talking about. He worked very quickly. I appreciate that I was able to get a repair done on such short notice.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Stephanee Borck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was professional, knowledgeable, and very friendly. He arrived at my house within the time frame he said he would (nothing is worse than a late technician). Once he arrived, he assessed the problem, explained it clearly and concisely, and informed me he had the parts available with him to fix it. He fixed the issues speedily and I was able to return to work within the hour. The price was reasonable too. I would recommend Precision to any of my friends and neighbors. Thanks Tom!
Technician: Tom Lathrop
Service: Garage Door Opener Repair
John Civins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was very happy with the prompt service. But I was disappointed that when I asked if he could help me get my car opener button (home link) to respond to the new opener, I was told that he couldn't help me. When you are over 65 years old and not computer literate, that is not a easy task. It would not have taken too long to help.
Technician: Tom Lathrop
Service: Garage Door Opener Install
John Jefferson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Problem with door opening. Technician tried to trouble shoot over the phone first to avoid service call. When that didn't work, promptly came by to resolve problem. Very satisfied with service.
Technician: Tom Lathrop
Service: Garage Door Repair
Bruce Donnelly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision is great! We originally purchased our opener from them years ago and they were there when we needed them now.2 weeks ago I had to have my door spring replaced at 8:00pm on a week night! Tom was our service tech and he was friendly, professional and thorough. He explained everything to me and what the charges would be before any work was done. Then this past weekend my opener had to be replaced! Yikes! Again, Tom was our guy and everything was done to my total satisfaction.Truly 5 stars in my book.
Gwen Koelling
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
First, a good friend, Katherine Streicher, recommended your service as being competent and complete. I was in a scary situation as the door had locked in the open position leaving me somewhat unprotected from animals and other intruders. You gave me a same-day appointment and met it as agreed. Your representative was pleasant and got right to work, and it was done well and quickly. The charges were reasonable. I will keep your number handy, and will also feel good about reccommending you to friends. G.H.Koelling 2287 Holyoke Dr Boulder gkoelling3@q.com
Technician: Tom Lathrop
Service: Garage Door Opener Repair
Dennis Gospodarek
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Repaired garage door, Tom did a good job, was on time and gave good advise on door maintenance.
Technician: Tom Lathrop
Service: Garage Door Repair
Gary Flauaus
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom did a great job and we will recommend him and your company to our neighbors and friends going forward. Thank you again Tom. We were also surprised to find that the total cost of replacing two doors to be less than we had expected.
peggy chandler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great response to my request for repair. On time and quick with repairs. A bit pricey but other than that no complaints and work was done immediately!
Technician: Tom Lathrop
Service: Garage Door Repair
robert rivers
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was GREAT! Very professional, explained everything to me and told me the cost, and handled himself like a true professional. Thank you for following up. Bob
margo holen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision based on the reviews I read - so here is one more from a very satisfied customer: when I called the appointment was scheduled for the next day, the Technician came timely, identified the issue and fixed it â?? he has left the garage clean, picked up all the replaced parts, and frankly, I could not have imagine a better service! Thank you!
Technician: Tom Lathrop
Service: Garage Door Repair
brian scheufele
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Brought us up to new, and all in the special promotion price.
Clinton Major
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I called about a repair but the opener had to be replaced. The serviceman did a very good job of explaining the issues with the old unit and advantages of a new one.
David Heck
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I picked Precision from a list on the Internet of companies that indicated they serviced the Brighton, CO area. I called a few others first, but Precision was the first one that answered the phone. A technician, Tom Lathrop, was available to come out that same morning. He fixed the problem in 30 minutes; however, the door began to stick intermittently later that evening. I called again the next morning and Tom happened to be in the area and came right over. He made some adjustments and corrected the problem - at no charge! Now that is service!
Technician: Tom Lathrop
Service: Garage Door Repair
Marcia Martin
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My garage door opener quit working with two of three cars locked inside. On July 2. Precision took my call over the holiday weekend, and after discussing price, I elected to wait until the following Tuesday, though the holiday upcharge was quite reasonable. The technician arrived at 8am and my vehicles were free by 10. I am confident that I paid for only what was needed, when it would have been easy to sell me more stuff. I hope I don't need garage door service again for a long time, but if I do, I'll be calling Precision.
karen glover
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tom was technician - showed up when scheduled and called when on his way - fixed garage door opener as requested, explained everything before he did it, and quoted price - explained paperwork at end.
Gary Leikness
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I believe the tech's name was Tom. He was very very professional and knew exactly what he was doing. I would highly recommend your company to anyone. I went on the internet to find your Company's name.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair
Kathy and Steve Buescher
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We were VERY pleased with the prompt service we received. We were right in the middle of moving so Tom saved us. Thank you again for fabulous service. We will keep you in mind at our new house.
Technician: Tom Lathrop
Service: Broken Garage Door Spring Repair