Read what people are saying
about Precision Garage Door in:
Brighton, CO
Precision Garage Door of Coloradohas received 83 reviews, averaging 4.87 Stars:
Brighton, CO
Brighton, CO
Tom showed up the same day I called to request service. He took care of the issue within a couple of minutes at no cost. I was not expecting it to be free, but I will buy a new garage door and door opener from them due to their professionalism and excellent service. This door was initially installed by Ankmar, and not only that they installed a door that was known to be problematic due to water standing at the bottom on a masonite built door, but they never followed through on their service. I called Ankmar twice and talked to someone in service and I was told in both occasions that a service manager was going to call me back, which never happened.
- Paul
Brighton, CO
Excellent service! Would have no problem recommending Donavan
- William Anderson
Brighton, CO
Donovan was knowledgeable and efficient and did a great job! Thx for coming out in a Sunday afternoon.
- David Glasser
Brighton, CO
We had a problem with older garage door not opening/closing well. Donovan arrived ahead of time, was knowledgeable, pleasant and made improvements on the door. We had good contact all the way through, scheduling, informing us of tech’s time of arrival, and Donovan calling us upon arrival. Very good experience. Highly recommend
- Helen Burress
Brighton, CO
Service was excellent. Tom was fast and efficient. We could easily determine what we needed because he clearly showed us what was necessary to repair or replace, and we knew he was honest and not trying to upsell.
- Diane Hunt
Brighton, CO
This company is five stars and more...they respond quickly, and are honest beyond measure. I have had my garage door springs changed out and the sensors repaired in the past couple of months, and am relieved to know there is a company out there that does the work for a fair price and efficiently. Thanks Precision!! Sharon in Thornton
- Sharon
Brighton, CO
Great service! They got here fast got it done fast! Everybody was friendly! Great company! Thank you so much!
- Alana Grein
Brighton, CO
This business is top notch! Excellent service, thorough diagnosis, fair pricing, and kind employees in the midst of the virus epidemic... These are the folks you want working on your garage door... Sharon in Thornton
- Sharon
Brighton, CO
We love Tom, he's the best. He's on time, gets the job done and our door is fixed!
- Amanda Herber
Brighton, CO
I would highly recommend Precision for your garage door needs. The tech was very efficient, professional and knowledgeable.
- Sais Medina
Brighton, CO
Tom just came by as scheduled, despite horrible weather that included heavy snow and temperatures in the teens. It was a simple fix -- new wiring needed to the sensors. With my car still in my single-car garage, Tom made the repair in about 15 minutes, no muss, no fuss. Price was very reasonable. Highly recommend Precision.
- John Polis
Brighton, CO
Zac was on time and efficient. He explained what needed to be done and gave us options. Thanks for a job well done!
- rfl
Brighton, CO
What great customer service called up at 8:00 am and explained my issues with my garage door and someone was here at 11:30 am in the middle of a snow storm and repaired my garage door it does not get any better than that.....
- Harry Sianis
Brighton, CO
Tom called and arrived ahead of schedule. Garage door spring needed replacement. He was very competent, informative and friendly and completed the work in less than 1 hour. Would highly recommend Tom and Precision Door Service
- Dick Wheeler
Brighton, CO
Great service, same day arrival, Tom, the technician was great. Glad to know this company is in my neighborhood!!
- Sharon
Brighton, CO
THIS IS THE ONLY DOOR COMPANY I HAVE USED AND THEY ARE ALWAYS ON TIME, WORK HARD, AND DO A TERRIFIC JOB. NEVER EVEN THOUGHT OF GOING WITH A DIFFERENT COMPANY.
- Stan Unruh
Brighton, CO
Call on a Monday and was told a Technician could be out the next day. Our appointment was scheduled in the time frame of 4-6pm. Tom Lathrop our tech. called at 1:45 said he could do it at 2. Came right away and did a great job. Very informative and getting the job done right. We are so happy that our garage door is working properly like it should when he was done. Great Job Precision!!
- Edwina & david Howard
Brighton, CO
I called webnesday mourning the appointment was for 8:00 am Thursday. Bill called about noon. To make this a short story short Tom came out about 2:45 and had my door repaired and working. Before he started he give me a price on replacing both springs I said Ok. When he got it apart you could see wear on the shaft it needed bearings. He installed two springs and bearings adjusted & lubed everything works great. All done same day Great Service. You could see Tom had experience knew what he was doing
- Dale Hobbs
Brighton, CO
We woke up this morning to a broken garage door spring. I called Precision Garage Door at 8:52 and made an appointment for a technician to come out between 10 and noon, with the caveat that if the tech could get here earlier that would be great too. Tom called me at 9:10 a.m. saying he would be here between 9:30 and 9:45. He showed up at 9:40 and not even an hour later, the door is fixed plus he replaced some parts that were either recalled or damaged. Tom was pleasant, professional and informative, and the price was VERY reasonable. I am beyond impressed with Precision's expertise and customer service!! I wholeheartedly recommend this company. Thank you so much!
- Lara Mitchell
Brighton, CO
Tom, the technician that repaired our door, was on time, polite, professional and efficient.
- Pete Cappel
Brighton, CO
My garage door failed to open and turns out a spring had broken. I made the call Sunday afternoon and they had a repairman at my house in an hour!!! They did a great job and I could not have asked for better service!
- Kelly Biesemeyer
Brighton, CO
Was a very good experience from the person taking my call to the technician showing up at my door he explained everything very well after looking and as we talked recommended the best service and was very courteous efficient and was done within the time frame he said he would be I have never had a more smoothly running garage door than I do now
- Kevin and belinda Zessin
Brighton, CO
Quick service, same day, tech was pleasant and knowledgeable. Way overpriced!!.. If you're looking for simple spring replacement, they don't offer price based options.. only a fixed way high 180.00 per spring.. Then on top of it they don't apply the absurd 65.00 service call to the work you gave them. They add it on. Then the owner Ben doesn't even reply to responses sent directly to him about the over priced work. I made the mistake trusting the over inflated reviews they fish for to beef up their rating.. I would encourage you strongly to use a more competitively priced company AT HALF the price.. There are tons in Denver, that give actual spring options.. Also beware, techs are trained to find what they can to add on to the work. My tech started pushing rollers, bearings, etc within 5 minutes trying to make me believe everything was shot and that an inspector will slam me when I sell. I have 9 rental houses and flip them yearly.. Never ever have Rollers or Bearings affected a sale.. Beware of this company.. This also could have been a more positive review if the owner cared enough to respond.
- Ryan Burns
Brighton, CO
I read comments from other customers and that gave me confidence that your company would do a good job. Tom was thorough, and explained a potential hazard if the garage door wasn't repaired. He also installed a garage door opener which I badly needed. He was very pleasant and efficient. was able to come earlier than scheduled. I was greatly satisfied with his work.
- Delores Garcia
Brighton, CO
Fantastic customer service, from the first ring of the phone, until I waved goodbye. Friendly, on-time, technician kept me informed throughout repair, charged exactly what I was quoted, and all my questions were answered. I would certainly recommend Precision. They took a very stressful situation and made it all turn out all okay.
- Kristin Key
Brighton, CO
Ben called, and he as quick to want to satisfy me that my service call was unusual, even though my issue was resolved completely, I had a legitimate complaint. Because of that call back I am willing to try Precision again! Ben actually calling me and listening to my complaint; I give the company a 5 Star.
- Hope Golden
Brighton, CO
We chose Precision because of all their available information on their website. The repairman arrived less than three hours after I first called. After inspecting our unit, he gave us options, gladly answering all of my questions. The job was completed efficiently, and his work area was totally clean before he left. We would most definitely recommend Precision Garage Doors to friends and neighbors.
- Kathy Lehuta
Brighton, CO
My garage door broke at 10 am on a Saturday. I called and spoke with a customer service rep who said she would have someone out between 11 and 1pm. Within 15-20 minutes I had a call from my technician Tom Lathrop to let me know he would be there around 11. He was timely and efficient. And done by 1130. He did a great job getting my garage door fixed so I could get on with running my errands for the day. I would definitely recommend him to my family and friends and will use him again in the future should any problems arise. Thank you so much!
- Alicia Hinds
Brighton, CO
When our garage door failed to open, I surfed the net to find someone who could make the repairs. Your website was not the first I visited; however, it was definitely the last. I was impressed with the many glowing customer reviews. I took advantage of your on-line chat session, and within seconds I was working with a very knowledgeable and friendly associate. Since it was Friday afternoon, my expectation was to schedule a service appointment for early next week. I was pleasantly surprised when I was offered a 2-hour maintenance window for that very afternoon. Your Technician called me early within our agreed upon time frame to advise that he was on his way. He quickly identified root cause to be a broken spring (compounded by tangled cables when the home-owner attempted his own repairs). I watched as he quickly took things apart, replaced the springs, got the cables back on their pulleys and then did all kinds of preventative maintenance tasks such as adjusting the tracks, ensuring everything was tight and applying some grease where necessary. I jokingly commented, "You've done this once or twice" when he had the job done very quickly. He had his own witty comeback. "Aren't you glad I read the manual on my way out here?" :-) My wife and I couldn't be more delighted. The garage door works better than it ever has. Thanks for your terrific support from start to finish.
- Jim Hollis
Product:
CALLED FIRST; ARRIVED ON TIME; FIXED PROBLEM; PROFESSIONAL; PERSONABLE. THANKS FOR A JOB WELL DONE.
- Fletch Bolsover