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Read what people are saying
about Precision Garage Door in:

Morrison, CO

Precision Garage Door of Colorado
has received 9 reviews, averaging 4.56 Stars:
Review:

After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.
RSL
A Response from: Ben

Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill

Bill Nashwinter Service Provided:
Garage Door Opener Repair
Product:
Opener
Manager:
Review:

Quick response. Thought we needed a new garage opener but all we needed was a service call. WOW. An easy 5 star rating.
Ford Oliphant
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

Very pleased with all aspects of the service. They quick to respond in an emergency situation. Deal, the technician analyzed the problem & the solution accurately and provided options. He was courteous, professional and fast. Our major problem with broken torsion springs and bearings was fixed within an hour.
BG
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I don't have Precision out very often because they do a great job every time. They have installed a new opener, serviced and repaired a very old door and replaced both springs. Springs have held up for many years. They repaired what I thought might not be repaired. They replaced rollers so the door is smooth and quiet. They give me information so that I can keep the door in good condition myself and they reprogrammed all of my remotes for me. Courteous,friendly and professional. Price is always reasonable. Often times no charge. Could not be better.
B Robertson
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

Jake was the technician who showed up to replace garage door opener. Very Professional! He did an outstanding job overall. Garage door opens and closes so quietly and smoothly. I would recommend Precision to all who visit their website. You get what you pay for and I am very pleased. Only regret is not having this completed a couple of years ago and dealing with the headache of non-fully functional door opener. Thanks Precision
Alberto Gonzalez
Jacob Blackburn Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I HAD A BUSY SUNDAY AND THE SPRING BROKE ON THE GARAGE DOOR. I DON'T KNOW HOW I FOUND PRECISION BUT YEARS AGO, THE FIRST TIME I NEEDED GARAGE DOOR HELP, I FOUND THEM. I HAVE HAD A STICKER WITH THEIR NUMBER NEXT TO MY OPENER SWITCH SINCE THEN. I HAVE USED THEM SEVERAL TIMES---SO, OF COURSE, I CALLED THEM. THEY CAME SUNDAY MORNING--HAD ME OUT OF MY GARAGE IN TIME FOR MY DAY. AND, NEXT TIME I NEED HELP I WILL CALL THEM AGAIN.
B Robertson
Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair
Manager:
Review:

I was very impressed with the service I received from Precision Garage Door of Colorado. I was apprehensive about him coming because my husbsnd was not going to be home and sometimes some service people don't look too reputable. He came when he said he was coming, was very efficient, neat appearance and did a great job. He is a perfect representative for you company. Thank you for great service.
Robert De Young Service Provided:
Garage Door Repair
Technician:
Review:

Great experience. Garage door was fixed the same day we called. Robert was so polite and articulate. He was happy to explain to me (at great length) the work that needed to be done and even gave me advice on things we could do to make our older garage door last longer. Highly recommended. We will definitely use them in the future!
Robert Meitzer
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great service. Won't use anyone else. The communication about what to expect, when they would be here, quality of work, and quick service was fantastic.
gregory smith
Bill Nashwinter Service Provided:
Garage Door Repair
Manager: