Service technitian was very polite and competent. I found it odd that the spring was so expensive but that the service fee was so cheap. I had expected the torsion spring to be much less than what I was charged. Having watched the spring be replaced I think I would do it myslef next time.
A Response from Missi:
Thank you for using Precision Door for your garage door repair. We take pride in using only the highest quality parts and professionally trained technicians. If you have problems in the future do not hesitate to call us. We do not recommend trying to change or adjust the springs without the proper tools or training. It is dangerous. We will honor your warranty.