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Read what people are saying
about Precision Garage Door in:

Lakewood, Golden, Wheat Ridge, Morrison, S. Jefferson County Area, CO

Precision Garage Door of Colorado
has received 32 reviews, averaging 4.78 Stars:
Review:

Precision replaced the spring on our garage door in 2009 after it pretty much disintegrated, it dated originally from 2000. We had them back a couple of weeks ago to repeat this and give the door a general check-up since we didn't want a broken spring such as caused the problem last time. They did fine but we started having problems with it a couple of days ago. They came out this afternoon (Sunday) and fixed it. It could well be argued that this was a (kinda) separate issue so I would not have felt it unreasonable to have paid for it. However, they treated it as related to the original job and refused payment. I have to say these days, it's refreshing to find a company who claim to put customer service first and actually do so. I'd certainly recommend them - also friendly and helpful, which always helps when you have to have someone in your house (or in this case, garage.)
Tim Fine
Bobby Rubesne Service Provided:
Garage Door Repair
Technician:
Review:

Timely and efficient service. Technician Caleb was courteous and friendly and got the garage door operating quickly. Sensors were not positioned properly so door would not stay closed. He analyzed the problem immediately and fixed it. Thank you for your quick response to.our problem. C. Johnson
Calvin Johnson
Service Provided:
Garage Door Opener Repair
Review:

After the appointment was booked, the service center asked if the technician could come earlier than the scheduled appointment time. I told them yes and changed plans to accommodate the technician's early arrival; however the technician did not arrive until the end of the originally scheduled appointment window. I told the technician that the door abruptly stopped working when the sensors were bumped while cleaning the garage; the technician said that the problem could be the sensors, but did not investigate further; he looked at the age of the opener and said that the problem with the door was likely a failed mother board because of the opener's age. He said that we needed a new opener, and that Precision did not sell the type of opener that we would need. He did not perform any additional servicing to the garage door that was promised in the original quote for service, but did provide a bill and left with payment. A different company was called. The second company determined that the garage door sensors were damaged and the source of the problem. This company diagnosed the problem, replaced the sensors, and lubricated the rollers and chain for less money than Precision's service charge where they performed no service. The door has been working well for several weeks since being serviced by the second company.
RSL
A Response from: Ben

Scott, I would like to follow up regarding your displeasure with the service on November 7, 2016. Upon arriving at the home and speaking with the person there, she said she was the grand mother, a 25 point safety inspection was performed on your door and opener. The symptoms pointed to bad safety sensors or a bad logic board. The opener is Liftmaster from 1994 and has a green button logic board that is no longer manufactured. The rollers are worn and the torsion spring system is completely covered with dry wall making it impossible to see if the correct springs are on the door and if your bearings are in good or bad shape. Explanations were given. The service fee covers the inspection, tighten an lubrication of the door and recommendations to repair. With the age of the opener and the circumstances of the spring system, we recommended replacing the opener as to not simply try and perform a temporary fix. Upon leaving the home a phone call was made to you to explain the situation. Your above reply states another company came out and replaced the sensors on the 20 plus year old opener and did a lubrication on the rollers and opener, all for less than the $65 service fee we charged. That is a very generous amount for parts and service. After speaking with you over the phone, hopefully you understand the situation a little better. We have refunded the service charge. If there are further questions, please call to discuss. Best regards, Bill

Bill Nashwinter Service Provided:
Garage Door Opener Repair
Product:
Opener
Manager:
Review:

Caleb, our technician, was knowledgeable, professional and arrived on time.
Yvett Green
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
Review:

Quick response. Thought we needed a new garage opener but all we needed was a service call. WOW. An easy 5 star rating.
Ford Oliphant
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

Very pleased with all aspects of the service. They quick to respond in an emergency situation. Deal, the technician analyzed the problem & the solution accurately and provided options. He was courteous, professional and fast. Our major problem with broken torsion springs and bearings was fixed within an hour.
BG
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service, 2 hr. window and polite, informative technician
Jane Vernig
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

I was very impressed with the service. The prices were fair and transparent. The work was expertly done. This is now my go to for garage door repair.
John Curry
Bill Nashwinter Service Provided:
Garage Door Opener Repair
Manager:
Review:

I don't have Precision out very often because they do a great job every time. They have installed a new opener, serviced and repaired a very old door and replaced both springs. Springs have held up for many years. They repaired what I thought might not be repaired. They replaced rollers so the door is smooth and quiet. They give me information so that I can keep the door in good condition myself and they reprogrammed all of my remotes for me. Courteous,friendly and professional. Price is always reasonable. Often times no charge. Could not be better.
B Robertson
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

Jake was the technician who showed up to replace garage door opener. Very Professional! He did an outstanding job overall. Garage door opens and closes so quietly and smoothly. I would recommend Precision to all who visit their website. You get what you pay for and I am very pleased. Only regret is not having this completed a couple of years ago and dealing with the headache of non-fully functional door opener. Thanks Precision
Alberto Gonzalez
Jacob Blackburn Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I HAD A BUSY SUNDAY AND THE SPRING BROKE ON THE GARAGE DOOR. I DON'T KNOW HOW I FOUND PRECISION BUT YEARS AGO, THE FIRST TIME I NEEDED GARAGE DOOR HELP, I FOUND THEM. I HAVE HAD A STICKER WITH THEIR NUMBER NEXT TO MY OPENER SWITCH SINCE THEN. I HAVE USED THEM SEVERAL TIMES---SO, OF COURSE, I CALLED THEM. THEY CAME SUNDAY MORNING--HAD ME OUT OF MY GARAGE IN TIME FOR MY DAY. AND, NEXT TIME I NEED HELP I WILL CALL THEM AGAIN.
B Robertson
Bill Nashwinter Service Provided:
Broken Garage Door Spring Repair
Manager:
Review:

I was very impressed with the service I received from Precision Garage Door of Colorado. I was apprehensive about him coming because my husbsnd was not going to be home and sometimes some service people don't look too reputable. He came when he said he was coming, was very efficient, neat appearance and did a great job. He is a perfect representative for you company. Thank you for great service.
Robert De Young Service Provided:
Garage Door Repair
Technician:
Review:

Robert De Young was our technician. He was very thorough, professional, knowledgeable, on time and did a great job. We have saved his name and your phone number for any future needs we have. Thank you.
Steve Mains
Robert De Young Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

When a service professional arrives on time, does good work at a fair price and in a pleasant and helpful manner--you can't ask for more.
Francine Butler
Bill Nashwinter Service Provided:
Garage Door Repair
Manager:
Review:

Thank you for your prompt service on the day that I called. Robert was professional, pleasant, kind and reassuring as he reprogrammed a new remote for a very old garage door. As the door went up and down, we were both smiling. Thank you again for your quality service. Robert gets a 5+* rating for this service call. A much appreciated new customer.
Susan Fox
Robert De Young Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

We were very happy with the service provided by Rick Jones. Ben set him up with us because of the difficulty of the job. We are very please with the result and have already recommended your company our friends. A job well done.
John Conover
Rick Jones Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I'm sold on Precision -- their technician (Bill) was prompt, professional, efficient, knowledgable, and friendly. He explained everything he did, and answered all of my questions (I ask a lot of questions -- I'm very curious). I was just sure that my garage door was on its last leg, but he tuned it up and got it running better (smoother, MUCH quieter, and without any more binding) in minutes. I'm quite sure this garage door now has several years of life left in it. But I am just as sure that when it DOES go, I will call Precision to replace it -- they have my trust and my confidence. Thanks Bill -- good job!
Jerry Hogan
Bill Nashwinter Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

The technician was all business. His diagnosis and remedy was right on. There was room for additional charges but he did a quick check on our second door, made a slight adjustment. The charge was reasonable and we would recommend Precision to others.
Lynn Larson
Rick Jones Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Robert is a very personable, knowledgeable, and efficient employee. He knew exactly what to do and did it in a timely manner. He went above and beyond expectation and I would definitely call him back again, but hopefully I won't have a problem in the near future!! Thanks, S. Kerridge
Susan Kerridge
Robert De Young Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Great service. Bill was very friendly and knowledgeable, and he was extremely efficient. Would definitely recommend, and will be using Precision again!
Travis Olson
Bill Nashwinter Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

Having same-day service was a big priority! I had a great experience with Robert. He came out just to repair springs, but we ended up getting an an overhaul. Everything now works so much better and QUIETER! I had no idea garage doors could open and close so quietly! Extremely pleased! Thank you, Robert!
Jennifer Hunter
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

I would recommend Precision to any and all my friends and neighbors. The service was performed on a timely manner, the technician even cleaned up the garage after he finished the service. The most important part of having Precision was the arrival time. I was quoted a specific time and the Technician arrived five minutes early. Thank-you for the professional service.
Phil Swartzlander
Robert De Young Service Provided:
Garage Door Opener Repair
Technician:
Review:

Your technician was very thorough and on time. He explained the problem and corrected the issue and made sure the correction was O.K. before he left. He also doubled check the second door to see if the same issue would happen with that door. Thank-you for a very talented person to represent your company.
Phil Swartzlander
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Very impressed with your company. Robert, I believe that was his name, arrived on time and called to let me know he was on his way. He analysed the problem and walked me through the problem and most of all why it happened. He fixed the problem and helped with a few preventive issues that will help with wear & tear. When I called to make the appointment the office person was very helpful and worked around my scheduled to set an appointment. I will make sure I recommend Precision when talking to family and friends.
Phil Swartzlander
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

The technician told me what was wrong as well as things that are close to breaking. At this time, I chose only to fix the chain that had come off. I told Rick I would call him back if the motor or rollers break.
Peggy Beverly
Rick Jones Service Provided:
Garage Door Repair
Technician:
Review:

Bill was prompt, knowledgeable and efficient. He addressed the door problems we have been experiencing and I was completely satisfied with the Work. Ten years ago, I had broken springs replaced by Precision and had a satisfactory experience. That caused me to go to the Internet to look for them when I needed garage door service this time.
Gary Anderson
Bill Nashwinter Service Provided:
Garage Door Repair
Product:
Rollers
Manager:
Review:

Highly recommend. Robert installed a new door opener and told me I should replace the door springs soon. Sure enough they eventually broke. I called Precision and requested Robert. He came out the same and fixed in a couple hours. Robert is very pleasant and professional and does great work.
Patrick Goff
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Great experience. Garage door was fixed the same day we called. Robert was so polite and articulate. He was happy to explain to me (at great length) the work that needed to be done and even gave me advice on things we could do to make our older garage door last longer. Highly recommended. We will definitely use them in the future!
Robert Meitzer
Robert De Young Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Service was excellent. I called on a friday, had an esimate by monday, and the doors were completely installed by tuesday evening. Outstanding promptmess and customer service! Thanks Robert.
Marc Doucette
Robert De Young Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

We were impressed by the fast and efficient repair on a Saturday evening. Travis was very professional and knowledgeable. Thank you.
Calvin Johnson
Service Provided:
Broken Garage Door Spring Repair
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