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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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When the springs broke on our garage door recently we were glad that we found Precision's number on the inside of the garage door. Not only was the service technician able to come out sooner than we expected (even on a Saturday) but after accessing our door he was very thorough and patient as he explained his recommendations for the replacement of not only our broken springs but the rollers as well. We felt confident in our decision to follow his advice. The door is working better than it has in a long time. In addition, Travis was one of the most personable, efficient and professional technicians we've ever had in our home. We would definitely call Precision in the future and have already recommended the company to several family members and colleagues. Thank you!
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Gary Cronk
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Mike Manor
