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This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website.
This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website.
This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site.
This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Onlinesubmission
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Travis showed up between the agreed upon time of 10 AM - 12 PM. I needed a tuneup on my garage door opener. The rollers were no longer rolling, and the chain on the drive shaft was also experiencing issues. Travis explained to my wife and I our options. We decided to replace the rollers as well as the garage door opener. Travis completed the work in a timely manner, and was a professional in his interactions with my wife and I. The new garage door opener is quiet, and my family no longer worry that the garage door may not open when needed. Thank you Travis and Precision Overhead Garage Door Service!
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Jeffrey Locke
